Call Intake 18.5/hr MN ONLY

3 weeks ago


Plymouth, United States TEKsystems Full time

NOW HIRING for Call Intake Reps These positions will be in office. MUST LIVE in MN Please do not apply if you don't reside in MN or do not have the MUST HAVES below MUST HAVES: 1 year of customer service experience Description: Call Intake Specialists are responsible for handling inbound phone calls from clients and technicians. Phone calls from clients include creating service tickets, providing updates on existing service tickets, and triaging calls to transfer to other team members and/or departments. Phone calls from technicians include creating service tickets, providing updates on existing service tickets, documenting updates on existing service tickets, and dispatching service tickets to technicians. Pay: $18.50/hr Shift: 8:30 - 5 p.m. (M-F) 9 a.m. - 5:30 p.m. (M-F) 3 p.m. - 11:30 p.m. Thurs - Monday (Tuesday/Wednesday off) About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.



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