Junior Lock Desk Analyst

1 week ago

Charlotte, United States Deephaven Full time
Why Deephaven Mortgage?

Deephaven was founded in 2012 to provide mortgages to the millions of Americans who, for one reason or another, are unable to qualify for a traditional, government-backed loan. Deephaven champions those mortgage borrowers whose independence, entrepreneurial drive and determination are often the very reason why they can't qualify for a traditional loan. Using ingenuity, supported by common-sense underwriting, we continuously and responsibly innovate new mortgage products and programs that put homeownership within reach of millions of borrowers and investors that need and deserve financing. We offer our loans through a network of 1,000+ independent mortgage brokers. We also buy loans from more than 200+ correspondent partners. Deephaven is headquartered in Charlotte, North Carolina and is owned by Pretium, a highly specialized investment manager focused on real estate, mortgage finance and corporate debt.

Job Overview

The Junior Lock Desk Analyst is responsible for locking loans, analyzing and distributing rate sheets, pipeline management, and customer service for West Coast clients. The ideal candidate should be able to work in our Ballantyne office located in Charlotte, NC. The work schedule will be 11 AM to 8 PM EST.

What You'll Do
  • Lock, extend, re-lock and re-price loans in the pricing engine and Loan Origination System as requested, ensuring pricing calculations are correct
  • Identify rate lock disclosure needs as necessary
  • Ensure accurate and timely pipeline management
  • Provide support to mortgage staff for pricing inquiries, post lock questions/inquiries
  • Assist with system enhancement/update testing
  • Assist with the maintenance of and updates/changes to rate sheets
What We Need
  • College degree or comparable work experience
  • Rate Lock or Pricing Desk experience preferred
  • Knowledge of current regulatory compliance requirements
  • Ability to maintain the highest level of confidentiality
  • Present self in a professional manner and can interact with all levels of organization and outside contacts appropriately
  • Proficient in MS Office including Word and Excel
  • Ability to complete responsibilities effectively and efficiently with minimal direction
  • Ensure SLA's are met for initial underwrites, condition, and final condition reviews through effective pipeline management
  • Impeccable written and verbal communication
  • Manage daily tasks to ensure business needs are consistently met
You Are Someone Who
  • Strives for accuracy and pays close attention to detail
  • Enjoys building strong relationships with customers and team-members
  • Promotes company values while providing optimal customer service
  • Thrives in a fast-paced environment while embracing change and innovation
  • Organized, analytical, detail oriented, and self-motivated
Our Perks
  • Competitive base salary
  • 401(k) plan with an employer match
  • Health insurance with a generous employer contribution that begins day one of employment
  • Flexible work/life balance with Responsible Time Off


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