See more Collapse

Monitoring Specialist

1 month ago

Southfield, United States Guardian Alarm Company of Michigan Full time
Guardian Alarm is one of the largest, independently owned security companies today. From single-family homes to multiple corporate locations, all the way to corporate high-rise office buildings, we have the latest technology, service, and support to protect what is important to you. Established 90 years ago, Guardian Alarm and Medical Monitoring is headquartered in Southfield, Michigan, and provides a variety of property and life-saving solutions.

Are you passionate about protecting people’s lives, homes, and businesses? Do you want your job to be meaningful and make a difference? Do you want to work on a team that is the heart of the company? Guardian Alarm is looking forMidnight Shift Monitoring Specialiststhat are empowered to take action to protect our customer’s life safety and livelihoods. Apply today to make a difference

The Midnight Shift - Monitoring Specialist is responsible to monitor signals from customer alarm systems and respond to signals by providing accurate information to the proper authorities.

  • 4 Weeks of Paid Training: Monday - Friday 8:00 AM - 4:30 PM
  • Work Hours after Training: Midnight - 8:30 AM
  • Set Schedule Includes Working: Saturday and Sunday and 3 weekdays and some holidays
Employee Rewards:

Hourly base pay starting at $16/hr. (or more depending on experience) plus attendance and stay bonus eligibility
  • Guaranteed 2 days off per week
  • Specialized, paid training when you start AND ongoing – Guardian invests in You
  • Free home alarm program for employees
  • Coverage rich benefits packages available for you and your family
  • Retirement plan with 50% company match
  • 8 Company paid holidays – if you work a holiday, you get 2x your normal hourly rate
  • Monthly employee appreciation and recognition events
  • Annual employee appreciation outings
  • Employee referral bonuses – get paid to bring more people like you to work for or become a customer of Guardian
Key Responsibilities:
  • Monitor alarm signals; interpret and respond to alarm activations by dispatching police, fire, and medical authorities to prevent injury, loss of life, and/or property damage and notifying responsible parties of alarm activations.
  • Notify customers of trouble, or other non-emergency signals that can include power failure, low battery, communication failure, temperature notifications, and any other signals that might indicate a problem or concern
  • Communicate effectively with internal and external customers. Follow all departmental and company policies and procedures.
  • Answer and assess incoming telephone calls, transfer calls to the appropriate party/parties, and provide information to the customers.
  • Record all necessary information on accounts pertaining to calls and/or alarms received
  • Communicate clearly and calmly to provide all necessary information to internal and external customers, authorities, and responding parties.
  • Participate in job-related training programs and meetings to continually refresh and update knowledge.
Experience/Competencies Required:
  • High School Diploma or G.E.D. required
  • Excellent customer service skills
  • Regular and reliable attendance record
  • Strong organizational and attention to detail skills
  • Ability to follow specific procedures and instructions
  • 1-2 years of customer service experience required
  • Being able to work in a team environment
  • Ability to troubleshoot and find solutions and resolutions
  • Ability to work flexible days and hours, including weekends and some holidays
  • Ability to remain calm in a stressful environment

We have other current jobs related to this field that you can find below

  • Accounts Payable Specialist

    7 days ago

    Southfield, United States Roth Staffing Companies Full time

    Our Client in the Metro Detroit area is seeking an Accounts Payable Specialist to join their growing Team.ResponsibilitiesCharge expenses to accounts and cost centers and control petty cash spendingVerify vendor accounts, pay vendors and resolve purchase order, invoice or payment discrepanciesIssue purchase order amendments and stop paymentsMonitor payroll...

  • Accounts Payable Specialist

    1 week ago

    Southfield, Michigan, United States Roth Staffing Companies Full time

    Our Client in the Metro Detroit area is seeking an Accounts Payable Specialist to join their growing Team.ResponsibilitiesCharge expenses to accounts and cost centers and control petty cash spendingVerify vendor accounts, pay vendors and resolve purchase order, invoice or payment discrepanciesIssue purchase order amendments and stop paymentsMonitor payroll...

  • Senior Marketing Specialist

    4 weeks ago

    Southfield, United States SME Full time

    SUMMARY OF KEY JOB DUTIES & RESPONSIBILITIES: The Senior Marketing Specialist leads marketing and communication plans in support of SME business units.  Develop strategies, create and manage budgets, establish production schedules/timelines and implement campaigns across multi-channels including direct mail, digital media, website, advertising, mobile...

  • Senior Marketing Specialist

    1 month ago

    Southfield, Michigan, United States SME Full time

    SUMMARY OF KEY JOB DUTIES & RESPONSIBILITIES:The Senior Marketing Specialist leads marketing and communication plans in support of SME business units. Develop strategies, create and manage budgets, establish production schedules/timelines and implement campaigns across multi-channels including direct mail, digital media, website, advertising, mobile and...

  • Behavioral Health Specialist

    2 months ago

    Southfield, United States EPIC Health System LLC Full time

    Job DescriptionJob DescriptionBehavioral Health SpecialistProvide mental health assessment, diagnosis, treatment, and crisis intervention services for adults and/or children who present themselves with a broad range of mental health needs. Specialists in behavioral health provide counseling and direction to people dealing with challenges like addiction,...

  • Behavioral Health Specialist

    4 weeks ago

    Southfield, United States EPIC Health System LLC Full time

    Job DescriptionJob DescriptionBehavioral Health SpecialistProvide mental health assessment, diagnosis, treatment, and crisis intervention services for adults and/or children who present themselves with a broad range of mental health needs. Specialists in behavioral health provide counseling and direction to people dealing with challenges like addiction,...

  • Senior Tax Specialist

    3 weeks ago

    Southfield, United States Hantz Group Full time

    Job DescriptionJob DescriptionSenior Tax Planning SpecialistHantz Group is a Michigan-based financial company that works with individuals and businesses to help them achieve their financial goals. We are a Family Office that manages over $11B+ of assets, has 20+ offices and over 600 employees. We offer a multitude of services tailored to each individual...

  • Senior Tax Specialist

    1 month ago

    Southfield, United States Hantz Group Full time

    Job DescriptionJob DescriptionSenior Tax Planning SpecialistHantz Group is a Michigan-based financial company that works with individuals and businesses to help them achieve their financial goals. We are a Family Office that manages over $11B+ of assets, has 20+ offices and over 600 employees. We offer a multitude of services tailored to each individual...

  • Senior Tax Specialist

    2 weeks ago

    Southfield, United States Hantz Group Full time

    Job DescriptionJob DescriptionSenior Tax Planning SpecialistHantz Group is a Michigan-based financial company that works with individuals and businesses to help them achieve their financial goals. We are a Family Office that manages over $11B+ of assets, has 20+ offices and over 600 employees. We offer a multitude of services tailored to each individual...

  • Collections Specialist

    4 days ago

    Southfield, United States GFL Environmental Full time

    GFL Environmental is looking for a Collections Specialist to join our team out of our Southfield, Michigan Office! The Collections Specialist will perform, administer, and coordinate all collection functions to reduce the aging of client A/R through review, analysis, and communication with clients. This is a hands-on position that involves communicating with...

  • Collections Specialist

    2 weeks ago

    Southfield, United States GFL Environmental Full time

    GFL Environmental is looking for a Collections Specialist to join our team out of our Southfield, Michigan Office! The Collections Specialist will perform, administer, and coordinate all collection functions to reduce the aging of client A/R through review, analysis, and communication with clients. This is a hands-on position that involves communicating with...

  • Tax Planning Specialist

    3 weeks ago

    Southfield, United States Hantz Group Full time

    Job DescriptionJob DescriptionTax Planning SpecialistHantz Group is a Michigan-based financial company that works with individuals and businesses to help them achieve their financial goals. We are a Family Office that manages over $11B+ of assets, has 20+ offices and over 600 employees. We offer a multitude of services tailored to each individual client. We...

  • Tax Planning Specialist

    1 month ago

    Southfield, United States Hantz Group Full time

    Job DescriptionJob DescriptionTax Planning SpecialistHantz Group is a Michigan-based financial company that works with individuals and businesses to help them achieve their financial goals. We are a Family Office that manages over $11B+ of assets, has 20+ offices and over 600 employees. We offer a multitude of services tailored to each individual client. We...

  • Tax Planning Specialist

    2 weeks ago

    Southfield, United States Hantz Group Full time

    Job DescriptionJob DescriptionTax Planning SpecialistHantz Group is a Michigan-based financial company that works with individuals and businesses to help them achieve their financial goals. We are a Family Office that manages over $11B+ of assets, has 20+ offices and over 600 employees. We offer a multitude of services tailored to each individual client. We...

  • Mortgage Disclosure Specialist

    4 weeks ago

    Southfield, United States Mortgage Center Full time

    Mortgage Center Mortgage Disclosure Specialist Southfield, MI (Hybrid)Do you enjoy collaborating with a support team to provide reliable information to new and existing home owners? In the Mortgage Disclosure Specialist role, You'll be: Auditing, verifying, and ensuring mortgage loan disclosures and closing disclosures are accurate and comply with...

  • Office Specialist

    3 weeks ago

    Southfield, United States Gesher Human Services Full time

    Job DescriptionJob DescriptionJOB TITLE: Office Specialist DEPARTMENT: Senior Adult ServicesSUPERVISOR: Manager, Senior Adult ServicesPOSITIONS SUPERVISED: Gesher Human Services is a bridge to hope and opportunity for people at work, at home, and in the community. Gesher’s workforce development, behavioral health, and inclusion programming serves all...

  • Womens Behavioral Health Specialist

    2 months ago

    Southfield, United States EPIC Health System LLC Full time

    Job DescriptionJob DescriptionWomens Behavioral Health SpecialistBehavioral Health Specialist specializing in Gynecology, Women's Health, and Postpartum Depression. Experienced in providing comprehensive mental health support tailored to women's unique health needs. Skilled in addressing a range of behavioral health issues related to gynecological...

  • Collections Specialist 2

    3 weeks ago

    Southfield, United States Guardian Alarm Full time

    General Purpose & Essential Duties: The Billing Specialist 2 will locate and notify holders of 121+ day delinquent accounts, attempt to recover payments, and work with account holders to reconcile past-due accounts. * Uses automated internal systems to identify and monitor overdue accounts * Locates and contacts account holders by appropriate means, which...

  • Lead Data Specialist

    4 weeks ago

    Southfield, United States Epsilon Full time

    Job DescriptionThe Data Client Solutions team serves a central role by providing unparalleled customer service to our clients and internal stakeholders. This role requires understanding clients' marketing goals and tailoring Epsilon's data to achieve those goals.The Lead Data Solutions Specialist is not a "hands-off" role. Once you are trained on our data...

  • Dispensary Fulfillment Specialist

    2 weeks ago

    Southfield, United States DACUT Full time

    Job Summary: The Order Fulfillment Specialist is responsible for managing the end-to-end process of order fulfillment, from receiving and processing online orders to coordinating and handling customer inquiries. The ideal candidate will be detail-oriented, organized, and able to work in a fast-paced environment to ensure that customer orders are fulfilled...