Salesforce Application Administrator

2 days ago

West Lafayette, United States Purdue Research Foundation Full time
Salesforce Application Administrator

Department: IT

Employment Type: Full Time

Location: Purdue for Life Foundation

Description

*This position is hybrid. Candidates must be within reasonable drivable distance to Purdue University campus to be considered.

Working for the Purdue For Life Foundation offers a unique opportunity to be part of an organization dedicated to empowering Purdue University alumni and fostering a lifelong connection to the institution. By joining our team, you'll have the chance to contribute to a mission that supports educational initiatives, scholarships, and programs that positively impact the lives of Purdue students and graduates. The Foundation's commitment to education and community engagement provides a fulfilling work environment where you can make a meaningful difference in the lives of individuals and the broader community. Additionally, you'll have access to a network of passionate colleagues and the resources needed to drive positive change, making the Purdue For Life Foundation an inspiring and rewarding place to build your career. Your next giant leap starts here. Apply today

Essential Functions
  • Implement Salesforce configuration changes, including (but not limited to): Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, and custom settings.
  • Respond to user requests and assist with developing solutions to address business needs
  • Set objectives and work independently on large, moderately complex technical projects or assignments under general supervision.
  • Implement changes in and process to solve problems or improve systems effectiveness of area.
  • Identify and gather requirements, translating into best practice, scalable solutions with a focus on exceptional user experience.
  • Identify unused or underutilized platform features.
  • Aid in Salesforce and vendor upgrades to ensure successful integration.
Additional Responsibilities
  • Provide support and training to staff on the use of Salesforce applications.
  • Create and maintain documentation for Salesforce supported applications.
  • Provide guidance and assistance to entry level professionals or support employees.
Skills, Knowledge and Abilities
  • Proficiency in development organization end-user requirements and system capabilities.
  • Ability to interact with stakeholders from a wide range of professional and cultural backgrounds.
  • Ability to use tact, sound judgment, diplomacy, maintain confidentiality, and exercise discretion.
  • Motivated, adaptable team player with the ability to work well with others in a team environment with minimal supervision.
  • Strong organizational skills and attention to detail.
  • Excellent customer service orientation.
  • Excellent written and verbal communication skills.
  • Knowledge of Salesforce CRM preferred.
Required Education/Experience and Benefits
  • Associates Degree preferred
  • 3-5 years relevant work experience required
  • Experience at Purdue University or development experience preferred.
Benefits Summary for eligible employees:
  • 10 paid holidays per year.
  • Accrue up to 22 vacation days a year.
  • Traditional pre-tax 403(b) and Roth retirement plans available.
  • 10% employer contribution to your retirement plan and immediate vesting.
  • Health Savings Account- earn up to $450 annually towards medical expenses.
  • Employer funded Preventative Dental and Vision insurance.
  • Tuition discounts on eligible programs at Purdue University and Purdue Global for qualified employees, spouses, and dependents.

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