Salesforce Administrator

6 days ago

West Chester, United States Vaco Full time

Vaco is hiring a Salesforce Administrator for a direct hire, hybrid role in Northern Cincinnati.


*This role offers a hybrid work schedule - 3 days a week onsite, 2 days a week at home*


The ideal candidate will have direct experience in Sales and Service Cloud.

The Salesforce Administrator is responsible for the administration and optimization of our Salesforce platform, specifically Sales and Service Cloud. In this role, you will work with both management and a small development team on delivering constant improvements and new features.

This role includes managing user accounts, permissions, backups, troubleshooting issues with end users, and providing training, especially those working remotely on tablets.

The ideal candidate will have a strong understanding of Salesforce, ability to build flow automation, and a passion for learning new technologies while delivering excellent platform and support to our field employees using FieldFX.


QUALIFICATIONS

* Bachelor's degree in computer science, information technology, business; or equivalent experience.

* 3-5+ years of experience in Salesforce administration

* Strong experience in both Sales Cloud and Service Cloud.

* Salesforce Administrator certification or equivalent Salesforce training is required.

* Strong understanding of Salesforce best practices, functionalities, and administration.

* Advanced troubleshooting and problem-solving skills.

* Ability to work independently and manage multiple tasks and projects simultaneously.

* Excellent communication and interpersonal skills.

* IT background and familiarity with mobile/tablet Salesforce applications is highly preferred


RESPONSIBILITIES

Salesforce Administration:

* Conduct regular system maintenance, including data backups, system health checks, and performance monitoring.

* Manage user accounts, profiles, roles, permissions, and licenses to ensure proper access and functionality.

* Maintain report folder permissions and data sharing settings.

* Identify and implement potential enhancements to improve user experience (UX) and optimize user interface (UI).

* Manage advanced Salesforce features such as flow automation and Lightning components.

* Ensure data integrity by performing regular data reviews and cleanups in collaboration with the sales support team.

User Support and Training:

* Stay updated with Salesforce releases and evaluate use cases for organization to take advantage of new features.

* Provide advanced training and ongoing support to Salesforce users to maximize their proficiency and drive platform utilization.

* Assist users with list views, report generation, report customization, and dashboard creation.

* Develop and maintain comprehensive training materials and documentation, including updates for new features and changes.

* Conduct user onboarding sessions and refresher training as needed, with occasional travel required to new office sites.

Troubleshooting and Issue Resolution:

* First response on Salesforce tickets escalated from IT, deliver timely and effective troubleshooting support for technical issues encountered by users.

* Proactively address and resolve technical problems, minimizing disruption to users.

* Escalate advanced issues to senior administrators and/or Salesforce support and partners when necessary.

Collaboration and Communication:

* Collaborate with team members to understand business requirements and translate them into effective Salesforce solutions with the development team.

* Coordinate and test new features in the User Acceptance Testing (UAT) environment, gaining familiarity with organizational processes to build adequate test scenarios.

* Communicate updates, changes, and best practices to users.


Desired Skills and Experience:

Salesforce, Salesforce Administration, Salesforce Admin, Sales Cloud, Service Cloud, FieldFX, Trailblazer, UAT, user Acceptance Testing

  • Salesforce DevOps Engineer

    3 weeks ago

    West Palm Beach, United States Apex Systems Full time

    We are looking for a motivated Salesforce Release Train Engineer to join our dynamic team. This role is ideal for someone with a solid background in Salesforce administration or development and a keen interest in learning DevOps practices. As a Release Train Engineer, you will play a crucial role in coordinating and managing the release processes for our...

  • Salesforce DevOps Engineer

    3 weeks ago

    West Palm Beach, United States Apex Systems Full time

    We are looking for a motivated Salesforce Release Train Engineer to join our dynamic team. This role is ideal for someone with a solid background in Salesforce administration or development and a keen interest in learning DevOps practices. As a Release Train Engineer, you will play a crucial role in coordinating and managing the release processes for our...

  • Senior Salesforce Project Lead

    4 days ago

    West Palm Beach, Florida, United States Argon Agency Full time

    We are seeking an experienced and dynamic Senior Salesforce Project Lead with expertise in Salesforce builds and administration to join our team at Argon Agency. The ideal candidate will have a deep understanding of Salesforce's architecture, features, and functionalities, coupled with strong project management skills to oversee end-to-end Salesforce...

  • Salesforce Build Lead

    1 week ago

    West Palm Beach, Florida, United States Argon Agency Full time

    Job Title: Salesforce Build LeadWe are seeking an experienced and dynamic Project Manager with expertise in Salesforce builds and administration to join our team at Argon Agency.

  • Salesforce Project Management Expert

    4 days ago

    West Palm Beach, Florida, United States Argon Agency Full time

    Job DescriptionWe are seeking a highly skilled Salesforce Project Manager to join our team at Argon Agency. As a key member of our organization, you will play a vital role in overseeing end-to-end Salesforce projects and ensuring their successful delivery.Key Responsibilities:Project Planning & ManagementDevelop comprehensive project plans, including scope,...

  • Salesforce Platform Release Coordinator

    1 week ago

    West Palm Beach, Florida, United States Apex Systems Full time

    We are seeking a motivated Salesforce Release Train Engineer to join our team at Apex Systems. As a key member of our dynamic team, you will play a crucial role in coordinating and managing the release processes for our Salesforce platform, ensuring smooth and efficient deployments.Responsibilities:Coordinate and manage the release processes for Salesforce...

  • Project Manager

    3 weeks ago

    West Palm Beach, United States Argon Agency Full time

    Job DescriptionJob DescriptionWe are seeking an experienced and dynamic Project Manager with expertise in Salesforce builds and administration to join our team. The ideal candidate will have a deep understanding of Salesforce’s architecture, features, and functionalities, coupled with strong project management skills to oversee end-to-end Salesforce...

  • ERP Systems Administrator

    3 weeks ago

    West Lafayette, United States TEKsystems Full time

    *ERP Systems Administrator* ***Hybrid work in Lafayette, IN *Top Skills' Details* 1. ERP system experience: Configuration, User Management, and User Support 2. System Administration 3. Communication: being able to communicate with non-technical folks, VIPS, and elected officials *Description:* - Preferred to have experience with Tyler Munis ERP system,...

  • Desk Manager

    4 months ago

    West Chester, United States Boys & Girls Club of West Chester Liberty Full time

    DESK MANAGER Part-time Position reports to: Club Operations Director School Year: Monday-Friday: 2:00p-7:00p Summer: Monday-Friday 8:00a-4:30p Compensation: $13.00-$15.00/ hour Boys & Girls Club of West Chester/Liberty BGCWCL offers after school and summer programming for youth grades 2-12. Members attend quality programs led by a diverse team of Youth...

  • Development and Operations Associate

    3 weeks ago

    Port Chester, United States Project Morry Full time

    Development and Operations AssociateProject Morry is a comprehensive, year-round youth development organization dedicated to empowering children from under-resourced communities to create a positive future.  Our ten-year commitment to each child closes the opportunity gap through a combination of academic enrichment and support, leadership development, and...

  • Office Manager

    2 weeks ago

    Chester, United States Superior Environmental Solutions, LLC Full time

    Your benefitsSES offers eligible employees comprehensive benefits packaging including:Weekly PayOffering a $1,500 sign-on bonus!Medical, Dental, Vision, and Life Insurance after 30 days401K with 4% Company Match at 90 daysEmployee Referral Bonus ProgramPaid Time Off The positionThe Office Manager will provide administrative support to the Branch Manager to...

  • SAP ABAP Developer VA

    2 weeks ago

    west falls church, United States Abbtech Professional Resources Full time

    Remote This program requires US Citizenship or Green Card (Lawful Permanent Residents) Job Description:Seize your opportunity to make a personal impact as a Senior/Lead Salesforce Developer (LWC/Aura) supporting the Centers for Medicare & Medicaid Services (CMS).As a Senior/Lead Salesforce Developer, you will help...

  • SAP ABAP Developer VA

    2 weeks ago

    west falls church, United States Abbtech Professional Resources Full time

    Remote This program requires US Citizenship or Green Card (Lawful Permanent Residents) Job Description:Seize your opportunity to make a personal impact as a Senior/Lead Salesforce Developer (LWC/Aura) supporting the Centers for Medicare & Medicaid Services (CMS).As a Senior/Lead Salesforce Developer, you will help...

  • ABBTECH Professional Resources | SAP ABAP Developer VA | west falls church, va

    1 week ago

    West Falls Church, United States ABBTECH Professional Resources Full time

    Remote This program requires US Citizenship or Green Card (Lawful Permanent Residents) Job Description:Seize your opportunity to make a personal impact as a Senior/Lead Salesforce Developer (LWC/Aura) supporting the Centers for Medicare & Medicaid Services (CMS).As a Senior/Lead Salesforce Developer, you will help ensure...

  • SAP ABAP Developer VA

    2 weeks ago

    west falls church, United States Abbtech Professional Resources Full time

    Remote This program requires US Citizenship or Green Card (Lawful Permanent Residents) Job Description:Seize your opportunity to make a personal impact as a Senior/Lead Salesforce Developer (LWC/Aura) supporting the Centers for Medicare & Medicaid Services (CMS).As a Senior/Lead Salesforce Developer, you will help...

  • SAP ABAP Developer VA

    2 weeks ago

    West Falls Church, VA, United States Abbtech Professional Resources Full time

    Remote This program requires US Citizenship or Green Card (Lawful Permanent Residents) Job Description:Seize your opportunity to make a personal impact as a Senior/Lead Salesforce Developer (LWC/Aura) supporting the Centers for Medicare & Medicaid Services (CMS).As a Senior/Lead Salesforce Developer, you will help...

  • Legal Assistant

    6 days ago

    West Palm Beach, United States Hightower, Stratton, Novigrod & Kantor Full time

    Join Our Team at Hightower, Stratton, Novigrod & Kantor – West Palm Beach Office!We are seeking a detail-oriented and proactive Legal Assistant to join our dynamic Defense team. If you thrive in a fast-paced environment and enjoy supporting experienced associates with high-volume caseloads, we want to hear from you!Key Responsibilities:Assist with trial...

  • Customer Service Coordinator

    1 week ago

    West Palm Beach, Florida, United States Warrior Service Company LLC Full time

    Job SummaryWe are seeking a highly skilled Customer Service Coordinator - Route Scheduler to join our team at Warrior Service Company LLC. This role is responsible for coordinating schedules with customers, assigning work to technicians, and ensuring efficient service delivery.About the RoleThis position requires strong administrative and communication...

  • Customer Solution Specialist

    3 weeks ago

    West Caldwell Twp, United States Ammega Group Full time

    Customer Service Representative Summary The primary purpose of this role is to manage customer accounts through proactive and reactive communication to maintain and grow sales as well as provide technical support to customers. Perform, execute and coordinate all work including technical matters related to customer service...

  • Customer Service Representative

    3 weeks ago

    West Lebanon, United States Tecnica Group USA Full time

    Hello! We're so glad you found us! A little bit about who we are. Tecnica Group is a leading sport equipment manufacturer in the winter sports equipment and footwear markets. Our vision is to inspire an active outdoor life and our mission is to create amazing experiences through outstanding products. With 60 years in business, Tecnica Group North America...