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Case Manager, Substance Use

2 months ago

Los Angeles, United States The People Concern Full time


Case Manager, Substance Use & Harm Reduction Specialist, C3 Skid Row

Los Angeles, CA, USA * Skid Row, Los Angeles, CA, USA
Req #10554

Thursday, August 29, 2024

Company: The People Concern
Role: Case Manager, Substance Use and Harm Reduction Specialist
Department: C3 Skid Row
Location: Downtown Los Angeles, CA Skid Row
Status: Full Time, Non-Exempt (Hourly)
Rate: $52-53K
Benefits: Medical Dental, Vision, Retirement Planning (403b)

Summary

With the support of and in partnership with the C3 team, the Case Manager, Substance Use Harm Reduction Specialist performs a variety of tasks to assist the most vulnerable and chronically homeless individuals in improving their safety and/or their recovery from substances. The C3 program serves individuals living on the streets of Skid Row in Downtown Los Angeles.

The C3 street outreach program is part of a LA County approved strategy to combat homelessness. The goal of C3 is to create a countywide network of multidisciplinary, integrated street-based teams to identify, engage, and connect, or re-connect homeless individuals to interim and/or permanent housing, supportive services, and life-saving care. The Senior Case Manager provides harm reduction support and case management for program members, and assists members in gaining admission to more intensive substance use and harm reduction treatment settings as needed. The Senior Case Manager- Substance Use, will assist the C3 program in being a leader in health-based harm reduction approaches to substance use. They will identify gaps in knowledge and client services, and provide trainings in harm reduction and substance use to all C3 Case Managers and Clinicians.


Essential Duties and Responsibilities
1. Train and support team members in utilizing harm reduction and motivational interviewing strategies to support the health and autonomy of clients.
2. Facilitate monthly Substance Use Case Manager Meetings to identify and set goals based on trends in use, overdose, and substance use/sexual health needs. Findings will be shared on a monthly basis with C3 Leadership.
3. Provide support and oversight for Narcan and harm reduction supplies distribution to the community.
4. Take an active role in agency level trainings/committees on harm reduction, health, and substance use as needed.
5. Encourage and promote an environment that is strength based to assist clients in meeting their individual goals.
6. Street outreach to identified homeless persons working with the team to engage in services and accept treatment from the program staff assist with the enrollment process as needed.
7. Provide support to team members on assisting clients in navigating substance use and health care systems, transitioning from streets to home, and accessing needed recourses in the community, with special attention to increasing harm reduction interventions.
8. Provide referrals to allied critical healthy living services for clients on caseload. Refer target clientele to appropriate services (e.g., health, mental health, interim housing, etc.), and collaborate on care.
9. Document and account for time spent on client contacts and activities in client record in accordance with agency and funder standards.
10. Maintain a current, thorough knowledge of ongoing developments and new techniques in the fields of substance use, harm reduction, mental health, and behavioral health community resources and utilize these to provide comprehensive, wrap-around services to clients.

Qualifications

1. Certification in substance use counseling preferred

2. Bachelor's degree in related field preferred.

3. Minimum two years' experience as a substance use counselor and/or case manager, in an accredited substance use treatment facility (experience in a dual-diagnosis setting preferred) or a harm reduction-based setting with individuals with chaotic substance use.

4. Passion for working in a high tolerance Harm Reduction model with clients who have multiple barriers.

5. Computer literacy, including proficiency in Microsoft Word, Outlook and Excel

6. Detail oriented with excellent time management, organizational, written, verbal, and computer skills

7. Able to learn quickly and work effectively with a wide range of constituencies and with minimal supervision
8. Familiar with Harm Reduction strategies and methods

Preferred Qualifications

1. Working knowledge of criminal justice system

2. Bilingual in English/Spanish a plus

3. Minimum 30 WPM typing speed

WORK ENVIRONMENT

1. Office environment with occasional field activities with Wellness participants and staff

  1. Regularly required to sit, stand, bend and occasionally lift or carry up to 35 pounds
  2. May be exposed to elements like cold, heat, dust, noise and odor
  3. May need to bend, stoop, twist, and sit throughout the day

EXPECTED BEHAVIORS OF ALL STAFF

  1. Act as a role model
  2. Demonstrate a sense of responsibility
  3. Continuously learn and improve
  4. Acknowledge your own areas of improvement
  5. Hear and provide honest, specific and direct feedback
  6. Create an environment where everyone is welcomed valued and respected
  7. Collaborate

Equal Opportunity Employer

The People Concern is an equal opportunity employer dedicated to non-discrimination in employment. We select the most qualified individual for the job basedon job-related qualifications regardless of race, color, age, sex, religion, national origin, disability, ancestry, marital status, credit history, sexual orientation, arrest and court record, genetic information, veteran status or any other status protected by federal, state or other applicable laws.

About the People Concern

The People Concern empowers the most vulnerable among us to rebuild their lives. One of Los Angeles County's largest social services agencies, The People Concern was formed in 2016 in a merger of two trusted social service organizations based in Los Angeles County, OPCC and Lamp Community. Informed by more than fifty-eight years of work in the community, The People Concern is a leading provider of, and advocate for, evidence-based solutions to the multi-faceted challenges inherent in homelessness and domestic violence.

With compassion and profound respect for those we serve, we provide a fully integrated system of care - including outreach, interim housing, mental and medical health care, substance abuse services, domestic violence services, life skills & wellness programs, and permanent supportive housing - tailored to the unique needs of homeless individuals, survivors of domestic violence, challenged youth, and others who have nowhere else to turn.

The People Concern's model of integrated and comprehensive care empowers our participants to navigate the multi-faceted obstacles in their lives, become their best selves, and ultimately, connect with and contribute to their communities.

Benefits & Perks

  • Medical Insurance
  • Vision Insurance
  • Dental Insurance
  • Retirement Planning (403b) & Matching
  • Paid Holidays
  • Paid Vacation Days
  • Paid Sick Days
  • Employee Assistance Plans (EAP)
  • TELUS Health
  • Flexible Spending Account (FSA)
  • Basic Life / Accidental Death & Dismemberment (AD&D)
  • Voluntary Short- and Long-Term Disability
  • Voluntary Pet Insurance
  • Discounts on Hotels, Theme Parks, Concerts, Movies, Restaurants & More
  • The People Concern University & Certificates
  • Corporate Discounts

Other details
  • Pay Type
    Hourly
  • Min Hiring Rate
    $25.00
  • Max Hiring Rate
    $25.48
  • Travel Required
    Yes
  • Required Education
    High School
  • Job Start Date
    Monday, September 23, 2024


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