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Support Specialist for Claims

4 months ago

Wilmington, United States Trillium Health Resources Full time
POSTING DETAILS:

Make an Impact

Trillium Health Resources is a local governmental agency (LME/MCO) in North Carolina that manages serious mental health, substance use, and intellectual/developmental disability services. Serving in 46 counties, we help individuals and their families strengthen well-being and build foundations for a healthy life.

Join our team as we empower others to live their best lives by providing access to quality healthcare. We offer a challenging, engaging work environment where staff take home more than a paycheck. Every day, we see the results of our dedication – in the smiles of children on our accessible playgrounds and in the pride on the face of an adult cooking a meal for the first time. Working at Trillium Health Resources is more than just a job; it is an opportunity to make a direct impact on the communities we serve.

At Trillium, we know that empowering others begins with supporting and developing our team. That’s why we offer competitive benefits and work-from-home flexibility so that our employees thrive outside of the office. We’re also committed to building a diverse, inclusive culture where all employees have the potential to grow professionally and personally.

What We’re Looking For

Provide confidential administrative and specialist support to the Claims Department.

Job duties include:

  1. Provides administrative assistance with projects or assignments when needed.
  1. Provides administrative, clerical, or custodial oversight or action to resolve day-to-day issues.
  1. Ensure all Claim Department Standard Operating Procedures are current.
  1. Performs general clerical work. Schedules and makes arrangements for events.
  1. Tracks departmental training and may keep minutes of meetings.
  1. Prepares AFPP’s for staff requisitions, department manuals, subscriptions, etc.


Claims Support Specialist assists Claims Director and/or Claims Managers with all Claims activities including, but not limited to, assisting with preparation of departmental trainings, writing and sending various claims correspondences, and tracking various claims related deadlines. Provides reports to Claims Director and Management Staff as requested. Assist with maintaining various claims related files.

Support Duties 70%
  1. Assists with developing daily, weekly, monthly, quarterly and annual program reports and ensures reports are submitted within assigned deadlines.


Employee Benefits:

Trillium knows that work/life balance is important. That’s why we offer our employees competitive benefits and flexibility that is second to none. Take a look at what we have to offer:
  • Flexible Work Schedules
  • Health Insurance - no premium for employee coverage
  • Flexible Spending Accounts
  • Paid Time Off (PTO) of 23 days, plus 10 paid holidays within first year of employment
  • NC Local Government retirement pension, plus 401k with 5% employer match & immediate vesting
  • Public Service Loan Forgiveness Qualifying Employer
Qualifications:

Education:

High School

OR

GED

Experience:

High School diploma or GED with Minimum One (1) year clerical experience or equivalent of higher education or higher education/experience.

Preferred Experience: (if applicable)

Prefer experience in assisting a senior executive and four years clerical and office management experience

License/Certification

None Identified

Must have a valid driver’s license

Must reside in North Carolina to be considered for remote status

Deadline for application: May 24, 2024 at 11:59pm

To be considered for employment, all candidates are required to submit an application through ADP and upload a current resume. Your resume must provide your level of education and detailed work experience, including:
  • Employer Name
    1. Dates of service (month & year)
    2. Average number of hours worked per week
    3. Essential duties of the job as related to the position you’re applying for
  • Education
    1. Degree type
    2. Date degree was awarded
    3. Institution
  • Licensure/certification, if applicable

After submitting your application through our career center in ADP, your resume will be reviewed to ensure that your skills and experience meet the essential criteria for the role you have applied for.

The diversity of the communities we serve is reflected in our employees. Trillium Health Resources is an Equal Employment Opportunity (EEO) employer.

Trillium Health Resources is a drug-free workplace. Candidates are required to pass a drug test as a condition of employment.

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