Scheduler

2 weeks ago


Albuquerque, United States Lovelace Health System Full time
Overview

Join our team as a day shift, full-time, Breast Care Center Scheduler in Albuquerque, NM.

Why Join Us?

Thrive in a People-First Environment and Make Healthcare Better

  • Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being.
  • People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.
  • Make Healthcare Better: We use advanced technology to support our team and enhance patient care.

Get to Know Your Team:

  • Lovelace Women's Hospital is a 53-bed advanced neonatal intensive care unit, family care unit, an award-winning breast care center and the first robotic surgery program in the state recognized as a Center of Excellence in Robotic Surgery by Surgical Review Corporation.
Responsibilities
  • Accurately schedules and pre-registers all patients for the region into six different computer programs for procedures and exams.
  • Handles administration of technical prep direction and ensures accurate placement of patients on the various schedules at all facilities to enable timely delivery of service to the patient.
  • Handles telephone calls in an efficient manner to meet corporate guidelines for waits and delays as well as meets abandonment ratio criteria.
  • Handles customer account transactions, provides customer assistance including dealing with physician concerns, and ensures insurance data is collected accurately to alleviate authorization issues.
  • Adheres to policies, procedures, and regulations to ensure patient safety and compliance.

Qualifications

Job Requirements:

  • High School Diploma or GED equivalent
  • Medical Terminology

Preferred Job Requirements:

  • Scheduling Knowledge is helpful.
  • Registration and Insurance Knowledge
  • One (1) year related experience

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