![Safelite Group, Inc.](https://media.trabajo.org/img/noimg.jpg)
Customer Advocate
2 weeks ago
The Customer Advocate is one of Safelite's first impressions with our customers. From managing administrative processes, scheduling, work orders and invoicing, to greeting customers in person and answering inbound phone calls and emails, this organized and energetic professional delivers a memorable experience during every interaction.
What You'll Get
- Competitive weekly base pay starting at $20/hour.
- A benefits package valued at more than $10k*. This includes a 401(k) plan with company matching, medical coverage plans customized to suit your needs and a commitment to work/life balance through our paid time off (PTO) programs, company holidays and paid volunteer days.
- Up to $5,250 annually in tuition reimbursement.
- Paid training and all the tools and resources you'll need to be successful.
- View all our health, wealth and life offerings at www.safelitebenefits.com.
- Welcome in-shop customers and resolve customer concerns quickly and efficiently -- without breaking a sweat -- often coming up with creative solutions.
- Manage incoming calls, e-mails and faxes for service issues, pricing, warranties, commercial, dispatch, repair, cash, wholesale and same-day reschedules/cancellations.
- Keep all the moving parts running smoothly by confirming and completing work order information, including insurance verification, additional parts and missing information.
- Breeze through administrative tasks such as buyouts, invoices, work orders, managing deleted work orders and processing credit memos and rebills.
- Review orders from the national contact center and manage dealer part orders and special accounts.
- All other duties as assigned.
- High School Diploma/GED/Equivalent required.
- Experience: 1-3 years telephone operations or business administration experience required.
- Ability to provide world class customer service in a changing, fast-paced operation.
- Present a professional appearance and wear personal protective equipment.
- Ability to travel up to 10%.
#LI-AR3
Base Pay Range Min - Max (in $USD):
$17.50 - $21.00
Internal Associates: Already a member of the Safelite team? Apply through your Workday account by searching 'Find Open Jobs'.
Diversity: Safelite welcomes everyone. We value our diverse workforce and suppliers, and we're proud to be an equal opportunity employer. Learn more at Safelite.com/Careers.
Benefit amounts are estimates only. Actual values will depend on benefit elections during enrollment.
This position description is not all inclusive for every aspect of this role. Reasonable accommodation will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job's essential duties because of an ADA disability. Other qualifications may be required to ensure employment eligibility in accordance with local laws and regulations and with Safelite Group, Inc. policies and practices.
-
Customer Advocate
3 weeks ago
Rancho Cordova, United States Delta Dental Ins. Full time**JOB DESCRIPTION** The Customer Advocate is a key role in Delta Dental's Contact Center, acting as a primary point of contact for telephone, written or electronic inquiries from customers. Responsibilities include researching and responding to customer inquiries with information regarding eligibility, benefits, and claims status while maintaining a...
-
Customer Advocate
4 weeks ago
Rancho Cordova, United States Delta Dental Plans Association Full timeJob Description We are seeking a dedicated and customer-focused Bilingual Customer Service Representative fluent in both English and Spanish. The Customer Advocate is a key role in Delta Dental's Contact Center, acting as a primary point of contact for telephone, written or electronic inquiries from customers. Responsibilities include researching and...
-
Customer Advocate
4 weeks ago
Rancho Cordova, United States Delta Dental of California Full timeJOB DESCRIPTION We are seeking a dedicated and customer-focused Bilingual Customer Service Representative fluent in both English and Spanish. The Customer Advocate is a key role in Delta Dental's Contact Center, acting as a primary point of contact for telephone, written or electronic inquiries from customers. Responsibilities include researching and...
-
Customer Advocate
4 weeks ago
Rancho Cordova, United States Delta Dental of California Full timeJOB DESCRIPTION We are seeking a dedicated and customer-focused Bilingual Customer Service Representative fluent in both English and Spanish. The Customer Advocate is a key role in Delta Dental's Contact Center, acting as a primary point of contact for telephone, written or electronic inquiries from customers. Responsibilities include researching and...
-
Customer Advocate
4 weeks ago
Rancho Cordova, United States Delta Dental of California Full timeJOB DESCRIPTION We are seeking a dedicated and customer-focused Bilingual Customer Service Representative fluent in both English and Spanish. The Customer Advocate is a key role in Delta Dental's Contact Center, acting as a primary point of contact for telephone, written or electronic inquiries from customers. Responsibilities include researching and...
-
Customer Advocate
4 weeks ago
Rancho Cordova, United States Delta Dental of California Full timeJOB DESCRIPTION We are seeking a dedicated and customer-focused Bilingual Customer Service Representative fluent in both English and Spanish. The Customer Advocate is a key role in Delta Dental's Contact Center, acting as a primary point of contact for telephone, written or electronic inquiries from customers. Responsibilities include researching and...
-
Customer Advocate- Rancho Cordova, CA
3 weeks ago
Rancho Cordova, United States Delta Dental Plans Association Full timeJob Description The Customer Advocate is a key role in Delta Dental's Contact Center, acting as a primary point of contact for telephone, written or electronic inquiries from customers. Responsibilities include researching and responding to customer inquiries with information regarding eligibility, benefits, and claims status while maintaining a consultative...
-
Customer Advocate- Rancho Cordova, CA
3 weeks ago
Rancho Cordova, United States Delta Dental Plans Association Full timeJob Description The Customer Advocate is a key role in Delta Dental's Contact Center, acting as a primary point of contact for telephone, written or electronic inquiries from customers. Responsibilities include researching and responding to customer inquiries with information regarding eligibility, benefits, and claims status while maintaining a consultative...
-
Customer Advocate- Rancho Cordova, CA
3 weeks ago
Rancho Cordova, United States Delta Dental of California Full timeJOB DESCRIPTION The Customer Advocate is a key role in Delta Dental's Contact Center, acting as a primary point of contact for telephone, written or electronic inquiries from customers. Responsibilities include researching and responding to customer inquiries with information regarding eligibility, benefits, and claims status while maintaining a...
-
Customer Advocate- Rancho Cordova, CA
2 weeks ago
Rancho Cordova, United States Delta Dental of California Full timeJOB DESCRIPTION The Customer Advocate is a key role in Delta Dental's Contact Center, acting as a primary point of contact for telephone, written or electronic inquiries from customers. Responsibilities include researching and responding to customer inquiries with information regarding eligibility, benefits, and claims status while maintaining a...
-
Customer Support Associate
2 weeks ago
Rancho Cordova, United States Safelite Full timeThe Customer Advocate is one of Safelites first impressions with our customers. From managing administrative processes, scheduling, work orders and invoicing, to greeting customers in person and answering inbound phone calls and emails, this organized and energetic professional delivers a memorable experience during every interaction. What Youll Get ...
-
Rancho Cordova, United States Blue Shield of California Full timeOur Customer Experience Teams receive incoming telephone calls from our members. Our Call Centers are open 7 days a week. If hired, you will be required to attend and complete a paid, in person, mandatory training facilitated at our Rancho Cordova, CA location. You must attend each day for 8 hours, totaling 40 hours per week for the required training period....
-
Financial Advocate
5 days ago
Rancho Mirage, United States Hazelden Betty Ford Foundation Full time**Responsibilities**: The Financial Advocate supports patients nationally from the onset of admission through their discharge from services. In this capacity, they work to educate patients specifically on their financial responsibility associated with treatment. This generally includes, review of private pay or commercial insurance options, accurate...
-
Travel Nurse RN
5 hours ago
Rancho Cordova, United States TravelNurseSource Full timeTravelNurseSource is working with LRS Healthcare to find a qualified Home Health RN in Rancho Cordova, California, 95670!Pay Information$2,154 to $2,388 per weekAbout The PositionReady to start your next travel adventure? LRS Healthcare offers a full benefits package, 24/7 support, and a responsive, traveler-first culture. What are you waiting for? Apply...
-
Accountant
3 weeks ago
Rancho Cordova, United States Dignity Health Full time**Overview** CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before....
-
Eligibility Worker I
3 weeks ago
Rancho Cordova, United States CareerBuilder Full timeHealth Advocates is seeking an Eligibility Worker I for a client hospital site in Rancho Cordova , CA . WE OFFER PAID TRAINING! Job Summary Eligibility Workers help qualify patients/claimants for governmental benefits (Medi-Cal, VOC, SSI/SSDI, TPL, etc) and Third Party programs within established guidelines. Responsibilities include telephone or bedside...
-
Eligibility Worker I
2 weeks ago
Rancho Cordova, United States CareerBuilder Full timeHealth Advocates is seeking an Eligibility Worker I for a client hospital site in Rancho Cordova , CA . WE OFFER PAID TRAINING! Job Summary Eligibility Workers help qualify patients/claimants for governmental benefits (Medi-Cal, VOC, SSI/SSDI, TPL, etc) and Third Party programs within established guidelines. Responsibilities include telephone or bedside...
-
Warehouse Coordinator
1 month ago
Rancho Cordova, United States Climate Pros Full timeJob Description Under the general supervision of the designated supervisor, coordinate all warehouse operations, including receiving, warehousing, shipping, material distribution, pickup, unloading of inventory and delivery services, inventory, and reports. Duties and Responsibilities:Responsible for receiving, stocking, picking, issuing, and delivering...
-
Patient Logistics Coordinator
4 weeks ago
Rancho Cordova, United States Dignity Health Full time**Overview** CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before....
-
Client Coordinator
3 weeks ago
Rancho Cordova, United States EPIC Brokers Full time**OVERVIEW**: The Client Coordinator provides support to Employee Benefits Leadership, Service Teams, and clients. They deliver administrative support, communications, and technology resources with customer service and satisfaction as a priority for the Employee Benefits Division. **ESSENTIAL DUTIES AND RESPONSIBILITIES**: - Acts as an advocate for the...