CX Business Intelligence Manager II

1 day ago

Torrance, United States Honda North America Full time

What Makes a Honda, is Who makes a Honda

Honda has a clear vision for the future, and it's a joyful one. We are looking for individuals with the skills, courage, persistence, and dreams that will help us reach our future-focused goals. At our core is innovation. Honda is constantly innovating and developing solutions to drive our business with record success. We strive to be a company that serves as a source of "power" that supports people around the world who are trying to do things based on their own initiative and that helps people expand their own potential. To this end, Honda strives to realize "the joy and freedom of mobility" by developing new technologies and an innovative approach to achieve a "zero environmental footprint."



We are looking for qualified individuals with diverse backgrounds, experiences, continuous improvement values, and a strong work ethic to join our team.



If your goals and values align with Honda's, we want you to join our team to Bring the Future

Job Purpose

American Honda Motor is looking for an experienced manager to join our Business Intelligence team. As a Business Intelligence Manager, you will partner with multi-functional teams to design, develop, and deliver comprehensive data and reporting solutions that allow business teams to make informed decisions. You and your team will provide data processing, analyses, dashboards, insights, and recommendations to improve our digital products, ecommerce, and customer marketing strategies.

Key Accountabilities
  • Develop a scalable business intelligence function and infrastructure for multiple business units at American Honda Motors
  • Manage and execute a technical roadmap that builds our analytics and reporting databases
  • Partner with data engineering teams to create ETL requirements that transform and load data from internal or external sources. Develop and manage data models and pipelines.
  • Deploy and manage adaptation of new BI tools and services
  • Provide guidance to business teams on data sources and dashboards. Ensure consistency in data use across teams
  • Identify manual and inefficient recurring processes in data analytics and implement automated solutions
  • Manage and prioritize analytic work queue including problem formulation, data gathering and requirements specification, processing, analysis, and presentations. Build automation and analysis pipelines to provide insights at scale
  • Work with business and analytic leaders to create key indicator dashboards that measure the performance of digital product, marketing, and customer experience
  • Partner with product, marketing, and other business teams to define data reporting requirements and deliver capable BI resources and solutions
  • Analyze and curate large data sets using data preparation applications and SQL
  • Build and maintain reports, dashboards, and presentations that provide insights in an intuitive manner to support business decisions
  • Provide analysis, insights, and recommendations to improve customer acquisition, engagement, and retention on Honda products and services
  • Support A/B testing to identify opportunities in product user experience
  • Manage and provide all ad-hoc analytics
  • Recruit and manage a team of business intelligence analysts
  • Drive decision making on resource allocation and talent development
Qualifications, Experience, and Skills
  • BA/BS degree in Computer Science or equivalent practical experience in business intelligence, data engineering, or analytics role
  • 10+ years of industry experience in managing complex and unstructured data sets, developing analytic and reporting data warehouse, data marts, and data pipelines
  • 8+ years of experience using SQL and/or Python to manipulate data and provide data analytics
  • 8+ years of experience in managing analytics and reporting data tables that supports large or multiple business units
  • 8+ years of experience developing dashboards and visualizations with PowerBI, Tableau, or other reporting applications.
  • 5+ years of experience as people manager
  • Strong problem-solving skills - using data in identifying and solving problems, managing stakeholder issues, create efficient analytic solutions, and present results and recommendations to influence decisions
  • Ability to define data infrastructure roadmap and manage multiple projects simultaneously
  • Experience developing data integrations with different data sources and systems
  • Strong knowledge of relational database concept
  • Experts in data analytic methods and statistics
  • Demonstrates clear communication and presentation skills (oral and written)
  • Work independently in a dynamic environment
Working Conditions
  • Hybrid
  • Salaried, exempt desk job
  • Overtime, as required
  • 5% travel

What differentiates Honda and make us an employer of choice?

Total Rewards:

* Competitive Base Salary (pay will be based on several variables that include, but not limited to geographic location, work experience, etc.)

* Regional Bonus (when applicable)

* Manager Lease Car Program (No Cost - Car, Maintenance, and Insurance included)

* Industry-leading Benefit Plans (Medical, Dental, Vision, Rx)

* Paid time off, including vacation, holidays, shutdown

* Company Paid Short-Term and Long-Term Disability

* 401K Plan with company match + additional contribution

* Relocation assistance (if eligible)



Career Growth:

* Advancement Opportunities

* Career Mobility

* Education Reimbursement for Continued Learning

* Training and Development Programs



Additional Offerings:

* Lifestyle Account

* Childcare Reimbursement Account

* Elder Care Support

* Tuition Assistance & Student Loan Repayment

* Wellbeing Program

* Community Service and Engagement Programs

* Product Programs

* Free Drinks Onsite

Honda is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor.

  • CX Business Intelligence Manager II

    2 days ago

    Torrance, United States Honda Full time

    What Makes a Honda, is Who makes a Honda Honda has a clear vision for the future, and it's a joyful one. We are looking for individuals with the skills, courage, persistence, and dreams that will help us reach our future-focused goals. At our core is innovation. Honda is constantly innovating and developing solutions to drive our business with record...

  • Business Intelligence Manager

    3 weeks ago

    Torrance, United States Honda North America Full time

    What Makes a Honda, is Who makes a HondaHonda has a clear vision for the future, and it‘s a joyful one. We are looking for individuals with the skills, courage, persistence, and dreams that will help us reach our future-focused goals. At our core is innovation. Honda is constantly innovating and developing solutions to drive our business with record...

  • Business Intelligence and Planning Strategist

    7 days ago

    Torrance, California, United States Honda Development and Manufacturing of America Full time

    About Honda Development and Manufacturing of America">Honda is constantly innovating and developing solutions to drive our business with record success. At our core is innovation, a clear vision for the future that's joyful and forward-thinking. We are looking for individuals with diverse backgrounds, experiences, continuous improvement values, and a strong...

  • Digital Product Manager

    1 month ago

    Torrance, United States Tentek Full time

    Seeking for an entrepreneurial Product Manager to maintain high standards for large project launches for quality, cost and delivery. This role will oversee product design, development, testing, launch and warranty. As well as maintain high standards for production support, such as up-time, operational continuity and triage of incidents and bugs. Candidates...

  • Assistant Manager

    3 weeks ago

    Torrance, United States Honda North America Full time

    What Makes a Honda, is Who makes a HondaHondahas a clear vision for the future, and it‘s a joyful one. We are looking for individuals with the skills, courage, persistence, and dreams that will help us reach our future-focused goals.At our core is innovation. Honda is constantly innovating and developing solutions to drive our business with record success....

  • Assembler II

    2 months ago

    Torrance, United States Axelon Full time

    Job Title:Assembler II Min Pay Rate: $21.00/hr - Max Pay Rate: $21.00/hr 1st Shift: 6:00AM - 2:30PM Description: Client ' s Electrical division is seeking an Assembler II to join our team. This position is based at our Torrance, CA facility. This Assembler II is responsible for work in any of the assembly areas within the business unit servicing both...

  • Customer Loyalty Experience Strategist

    6 days ago

    Torrance, California, United States American Honda Motor Co. Full time

    At American Honda Motor Co., we are seeking a skilled Customer Loyalty Experience Strategist to lead our loyalty initiatives and drive business growth. This exciting role offers the opportunity to leverage your expertise in customer strategy, digital marketing, and loyalty programs to design and implement innovative solutions that enhance customer experience...

  • Principal II, Product Manager

    1 month ago

    Torrance, United States Herbalife Full time

    Principal II, Product Manager Category: Digital Office Position Type: Regular Full-Time External ID: 13732 Location: Torrance, CA, United States Date Posted: Jul 18, 2024 Hiring Range: 152,240.00 to 176,220.00 USD Annually Share: share to e-mail Tweet share to twitter Share on Facebook share to facebook Share on LinkedIn share to linkedin Apply...

  • Information Technology Business Analyst

    1 month ago

    Torrance, United States Tentek, Inc. Full time

    Role: IT Business Analyst/Product OwnerDuration: 12+ monthsLocation: Torrance, CAWork Type: Hybrid, 2 days on-site at Torrance, CA - Tuesday and ThursdayContract Type: W2 only, No corp to corp applicantsThe IT Business Analyst (BA) with technical expertise is responsible for aligning business requirements with technical solutions across the organization's IT...

  • Information Technology Business Analyst

    1 month ago

    torrance, United States Tentek, Inc. Full time

    Role: IT Business Analyst/Product OwnerDuration: 12+ monthsLocation: Torrance, CAWork Type: Hybrid, 2 days on-site at Torrance, CA - Tuesday and ThursdayContract Type: W2 only, No corp to corp applicantsThe IT Business Analyst (BA) with technical expertise is responsible for aligning business requirements with technical solutions across the organization's IT...

  • Information Technology Business Analyst

    1 month ago

    torrance, United States Tentek, Inc. Full time

    Role: IT Business Analyst/Product OwnerDuration: 12+ monthsLocation: Torrance, CAWork Type: Hybrid, 2 days on-site at Torrance, CA - Tuesday and ThursdayContract Type: W2 only, No corp to corp applicantsThe IT Business Analyst (BA) with technical expertise is responsible for aligning business requirements with technical solutions across the organization's IT...

  • Assistant Manager, Data Analytics

    4 weeks ago

    Torrance, United States American Honda Motor Co. Full time

    What Makes a Honda, is Who makes a HondaHonda has a clear vision for the future, and it’s a joyful one.  We are looking for individuals with the skills, courage, persistence, and dreams that will help us reach our future-focused goals.  At our core is innovation. Honda is constantly innovating and developing solutions to drive our business with record...

  • Business Development Manager

    2 months ago

    Torrance, United States American Family Care Torrance Full time

    Benefits/PerksGreat small business work environment Flexible scheduling Company OverviewAmerican Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation,...

  • Business Development Manager

    3 weeks ago

    Torrance, United States GITAI Inc. Full time

    Position Overview: We are seeking an exceptionally talented, results-driven Business Development Manager to spearhead our sales efforts and drive growth in the expanding space industry. Reporting directly to the VP of Business Development, this person will support strategic planning and leadership of bids and proposal activity for robotically-enabled...

  • Assistant Manager, Data Analytics

    1 week ago

    Torrance, United States American Honda Motor Full time

    What Makes a Honda, is Who makes a Honda Honda has a clear vision for the future, and its a joyful one. We are looking for individuals with the skills, courage, persistence, and dreams that will help us reach our future-focused goals. At our core is innovation. Honda is constantly innovating and developing solutions to drive our business with record...

  • Project Engineer I or II

    1 week ago

    Torrance, United States American States Water Full time

    Golden State Water Company is one of the largest investor-owned water utilities in the United States. We deliver quality, reliable water to more than 1 million people in over 80 communities throughout California. Golden State Water has been in business for more than 90 years because we put customers first. THIS POSTING IS FOR ONE OPEN POSITION WE ARE...

  • Business Operations Manager

    7 days ago

    Torrance, California, United States Free Run Juice LLC Full time

    About Free Run Juice LLCWe are a rapidly growing wine company seeking an experienced Business Operations Manager to join our team. This is an excellent opportunity to grow with a fast-growing company and excel in your career.

  • Business Operations Manager

    6 days ago

    Torrance, California, United States Athens Services Full time

    Job OverviewThe Operations Supervisor at Athens Services plays a pivotal role in driving business growth, ensuring operational efficiency, and maintaining high environmental standards. This position oversees all aspects of daily operations, including customer service, driver management, and maintenance coordination.

  • Principal II, Solutions Architect

    4 months ago

    Torrance, United States Herbalife Full time

    Principal II, Solutions Architect Category: Digital Office Position Type: Regular Full-Time External ID: 12587 Location: Torrance, CA, United States Date Posted: Apr 26, 2024 Hiring Range: 163,300.00 to 179,400.00 USD Annually Share: share to e-mail Tweet share to twitter Share on Facebook share to facebook Share on LinkedIn share to linkedin Apply...

  • Loyalty Experience Leader Sr

    3 weeks ago

    Torrance, United States Honda North America Full time

    What Makes a Honda, is Who makes a HondaHondahas a clear vision for the future, and it‘s a joyful one. We are looking for individuals with the skills, courage, persistence, and dreams that will help us reach our future-focused goals.At our core is innovation. Honda is constantly innovating and developing solutions to drive our business with record success....