Operations Supervisor

4 weeks ago

Fort Myers, United States Waste Pro Full time

Waste Pro of Florida
109 Fort Myers-FTMY

SUMMARY OF POSITION:
The Residential Route Supervisor is responsible for supervising the daily service delivery to residential Waste Pro customers ensuring safe, timely, and cost effective delivery of contracted services in accordance with Waste Pro practices ,procedures ,and applicable regulations. This position understands Waste Pro Core Values and applies principles of Positive Leadership in the supervision of drivers

ESSENTIAL JOB FUNCTIONS:
1. Directly responsible for the supervision of drivers and performance of daily operations. Greet drivers upon their arrival to the yard; ensure that pre and post trip inspections are conducted. Communicate to the driver's key service points, safety, and equipment issues while ensuring they are part of the Waste Pro team and understand the core values.
2. Establish and maintain a clean, safe work environment and ensure compliance with company policies.
3. Share Decision Driving techniques and ensure that employees adhere to and are knowledgeable of Waste Pro safety guidelines. Reinforce daily safe work practices and assist with the delivery of weekly safety meetings.
4. Route all new service starts including obtaining work order, scheduling delivery of container and service days. Review productivity reports daily (yardage, tonnage and hauls), reroute non-performing routes to maximize service calls while ensuring that labor costs are minimized. Schedule removal of cans on a timely basis when service is cancelled.
5. Follow the routes to ensure that Waste Pro provides a Distinguishably Different level of service to customers. Respond to dispatch calls or messages submitted via the Trac-Ez system. Talk with the driver(s) to clarify any unique service requirements and to make driver aware of the situation for the next day service. Address all customer issues, complaints and inquiries by speaking with the customer and/or driver. Address overloaded cans, renew contracts or refer service changes to the sales representative if applicable. Interact with city, state and municipalities to ensure customers are serviced in a timely manner.
6. Perform route observations to ensure safety procedures are followed. Ensure corrals are in good condition, cans are sanitized, debris is picked up around can, bins are placed and labeled properly, and gates are closed. Complete route observation reports and discuss observations with driver including safety issues, customer calls, route cleanliness and truck appearance. Identify training needs and review with driver.
7. Monitor driver's daily pre-trip inspection, address findings, and ensure driver conducts proper inspections. Review all truck repair issues and address with shop manager to ensure mechanical issues are fixed.
8. Monitor driver time and attendance, completed route sheets, disposal tickets and compliance with DOT hours of service and Waste Pro regulations.
9. Complete accident and injury reports. Respond to vehicle accident investigations, workers compensation and property damage claims.
10. Train and provide orientation for new employees.
11. Conduct performance evaluations, monitor and track employee attendance, complete disciplinary actions and attend meetings that apply positive leadership principles.
12. Ensure front loaders are cleaned on a daily basis.
13. Drive and assist on routes to cover shortages. Assist drivers who are behind normal schedule as needed.

OTHER JOB RESPONSIBILITIES:
* Employees in this job classification must attend and participate in corporation sponsored training courses as assigned.
* Employees in this job classification are responsible for keeping up to date on current technology, as job appropriate, being used by Waste Pro USA.
* Any additional job duties that may be assigned by the Supervisor.

WORK ENVIRONMENT: Normal setting for this job is: Outside supervising in the field.

#wasteindustry
#wastemanagement
#solidwaste
#manager
#operationsmanager
#goodpay
#greatbenefits
#garbagecompany
#wasteindustry

No CDL Required

QUALIFICATIONS:

* Requires a High School diploma or equivalent with a minimum of 3-5 years experience in the transportation, management, logistics or waste industry; or
* Associate's Degree or minimum of 2 years experience in transportation, logistics, or solid waste operations in which coaching, routing assessments and supervising employees are requirements of the role.
* Knowledge and prior application of Smith System and/or Decision Driving principles and techniques.
* Basic computer skills and general knowledge of Microsoft applications.
* Previous supervisory or management experience preferred.
* Knowledge of OSHA, DOT, ANSI and other related federal, state & local regulations.
* Valid class A or B commercial driver's license (or ability to obtain one within 3 months of hire) with a personal and business driving record that meets Waste Pro standards and insurance requirements.
* Excellent verbal & written communication skills.
* Proven customer service skills.
* Must be able to work independently make decisions and resolve problems.
* Ability to work flexible schedules including weekends and be available to address operational issues by phone at all times.
* Ability to maintain and portray a positive attitude towards staff and customers.
* Knowledge of first aid techniques helpful.

Special Considerations/Physical Work Requirements:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
* Required to drive a vehicle and work outside: most of the work day;
* Required to be outside, driving and working with drivers/helpers while exposed to physical occupational risks (such as cuts, burns, exposure to toxic chemicals, etc) rarely;
* Required to exert physical effort in handling objects up to 50 pounds;
* Required to be exposed to physical environment which involves dirt, odors, noise, weather extremes or similar elements part of the work day.

Waste Pro supports a diverse workforce and is an Equal Opportunity Employer. Waste Pro does not discriminate against individuals based on race, creed, color, gender, religion, national origin, age, disability, veteran status, pregnancy, marital status, citizenship status, sexual orientation, gender identity, genetic information, or any other classification protected by applicable laws.

  • Operations Supervisor

    4 weeks ago

    Fort Myers, Florida, United States CVS Health Full time

    Job SummaryCVS Health is seeking a highly skilled and motivated Operations Supervisor to join our team. As a key leader, you will support the CVS Store Management team in planning and driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service.When there is no manager onsite, the...

  • Operations Supervisor

    3 weeks ago

    Fort Myers, Florida, United States CVS Health Full time

    Job SummaryAn Operations Supervisor at CVS Health is a key leader who supports the store management team in planning and driving store execution and performance. This role is responsible for building consumer loyalty to CVS/pharmacy through a focus on excellent customer service.The Operations Supervisor leads the store and supervisory staff, ensuring that...

  • Operations Supervisor

    4 weeks ago

    Fort Myers, Florida, United States Grupo Eulen Full time

    Job SummaryWe are seeking a highly skilled and experienced Operations Supervisor to join our team at Grupo Eulen. As a key member of our operations team, you will be responsible for managing a team of cabin crew and ensuring the smooth operation of our flights.Key ResponsibilitiesManage and supervise a team of cabin crew, delegating tasks and...

  • Operations Supervisor

    4 weeks ago

    Fort Myers, Florida, United States CVS Health Full time

    Job SummaryCVS Health is seeking a skilled Operations Supervisor to join our team. As a key leader, you will support the CVS Store Management team in planning and driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service.This role is responsible for leading the store and supervisory...

  • Maintenance Operations Supervisor

    4 weeks ago

    Fort Myers, Florida, United States US Water Services Corporation Full time

    Job SummaryUS Water Services Corporation is seeking a highly skilled and experienced Maintenance Operations Supervisor to join our team. As a key member of our maintenance team, you will be responsible for overseeing the repair and maintenance of our water and wastewater infrastructure, ensuring the safe and efficient operation of our facilities.Key...

  • Warehouse Operations Supervisor

    4 weeks ago

    Fort Myers, Florida, United States LeeSar Full time

    Job Summary:The Shift Lead - Order Picking Specialist will work collaboratively with the Shift Supervisor to direct the work of associates in the department and contribute to the overall work efforts. This role is responsible for ensuring safe and accurate order picking for member hospitals.Key Responsibilities:* Direct the work of associates in the...

  • Medical Operations Supervisor

    3 weeks ago

    Fort Myers, Florida, United States ChenMed Full time

    **Transforming Healthcare for Seniors**At ChenMed, we're revolutionizing healthcare for seniors and changing the face of American healthcare. Our unique approach allows us to improve the health and well-being of the populations we serve.We're seeking a highly skilled and experienced Medical Operations Supervisor to join our team. As a key member of our front...

  • Station Operations and Guest Services Supervisor

    4 weeks ago

    Fort Myers, Florida, United States Breeze Airways Full time

    Job Summary We are seeking a highly skilled and experienced Station Operations and Guest Services Supervisor to join our team at Breeze Airways. As a key member of our airport operations team, you will be responsible for ensuring the smooth and efficient operation of our station, providing exceptional guest service, and leading a team of frontline guest...

  • Operations Supervisor

    3 weeks ago

    Fort Myers, Florida, United States Waste Pro Full time

    Job Summary:The Residential Route Supervisor is a key role at Waste Pro, responsible for overseeing the daily service delivery to residential customers. This position ensures safe, timely, and cost-effective delivery of contracted services in accordance with Waste Pro practices, procedures, and applicable regulations.Key Responsibilities:Supervise drivers...

  • Maintenance Supervisor

    4 weeks ago

    Fort Myers, Florida, United States Avenue5 Residential Full time

    About the Maintenance Supervisor RoleWe are seeking a skilled Maintenance Supervisor to join our team at Avenue5 Residential. As a key member of our facilities operations team, you will be responsible for ensuring the day-to-day maintenance operations and physical upkeep of our properties meet the highest standards.Key Responsibilities:Oversee and manage...

  • Clinical Supervisor

    1 month ago

    Fort Myers, Florida, United States Centerstone Full time

    Program Supervisor Job DescriptionCenterstone is a leading nonprofit behavioral health system seeking a skilled Program Supervisor to oversee the administrative and clinical operations of our clinical teams. As a key member of our team, you will be responsible for managing a clinical team, coordinating program referrals, intakes, and admissions, and...

  • Front Desk Supervisor

    5 months ago

    Fort Myers, United States OCI Hospitality Full time

    Location Hyatt Place at the Forum 2600 Champion Ring Rd. Fort Myers, FL 33905 Job Summary The Front Desk Supervisor assists in supervising the guest services operations and team members. The Front Desk Supervisor is responsible for establishing a positive work environment, delivering exceptional guest service and administering policies and procedures...

  • Transportation Delivery Operations Supervisor 1st Shift

    1 week ago

    Fort Myers, United States Staples, Inc. Full time

    Job DescriptionStaples is business to business. You’re what binds us together.Start Time: 10am-6:30pm/Monday-FridayOur supply chain team is dedicated to meeting our customers’ needs both now and in the future. By pairing innovative technology with dynamic employees, we create smarter, more efficient ways to meet our customers’ needs faster. Our network...

  • Operations Supervisor

    6 months ago

    Fort Worth, United States Shearer's Foods Full time

    Shearer's is a leading contract manufacturer and private label supplier in the snack industry in North America. Headquartered in Massillon, Ohio, Shearer's has 17 state-of-the-art, geographically diverse manufacturing facilities in Ohio, Texas, Arkansas, Arizona, Minnesota, Pennsylvania, Virginia, Iowa, Ontario and Alberta, Canada, including one of the...

  • Field Service Supervisor

    2 weeks ago

    Fort Myers, United States Coca-Cola Beverages Florida Full time

    Field Service Supervisor Fort Myers, FL, USA • Sarasota, FL, USA Req #44409 Tuesday, October 29, 2024 Who We Are: Coca-Cola Beverages Florida, LLC (Coke Florida) is a family-owned independent Coca-Cola bottler that is the third largest privately-held and the sixth largest independent Coca-Cola bottler in the United States. Coke Florida sells, markets,...

  • Maintenance Operations Supervisor

    4 weeks ago

    Fort Myers, Florida, United States US Water Services Corporation Full time

    h3JobDescription/h3pUSWaterServicesCorporationisaleadingwaterandwastewaterutilityorganizationspecializinginutilitymaintenance,operations,andconstructionservices.AsaMaintenanceOperationsSupervisor,youwillplayacrucialroleinensuringthesmoothoperationofourwaterandwastewatersystems./ppbKeyResponsibilities:/b/pulliSuperviserepairstowaterorwastewaterlines,including...

  • Service Supervisor/Estimator

    3 weeks ago

    Fort Myers, United States CROWN CAPITAL MGMT LLC Full time

    Job DescriptionJob DescriptionJob Opportunity: Service SupervisorSIGN ON BONUS AT 90 DAYS COMPLETED OF UP TO $2,500!Are you an experienced roofing professional with a knack for both managing service operations and estimating project costs? We're looking for a Service Supervisor/Estimator to join our team! In this role, you’ll lead roofing service...

  • Landscaping Operations Manager

    4 weeks ago

    Fort Myers, Florida, United States Estate Landscaping & Lawn Management Full time

    Job Title: Landscaping Operations SupervisorWe are seeking a highly skilled and experienced Landscaping Operations Supervisor to join our team at Estate Landscaping & Lawn Management. As a key member of our operations team, you will be responsible for ensuring the efficient and effective production of our services, while maintaining a safe and healthy work...

  • Attended Donation Center Supervisor

    4 weeks ago

    Fort Myers, Florida, United States Goodwill Industries of Southwest Florida Full time

    Job Title: Attended Donation Center SupervisorJob Summary:We are seeking a highly skilled and experienced Attended Donation Center Supervisor to join our team at Goodwill Industries of Southwest Florida. As a key member of our operations team, you will be responsible for overseeing the daily activities of our donation center, ensuring a positive customer...

  • Maintenance Supervisor

    4 weeks ago

    Fort Myers, Florida, United States Equity LifeStyle Properties Full time

    Job Summary: Equity LifeStyle Properties is seeking a skilled Maintenance Supervisor to join our team. As a key member of our facilities operations team, you will be responsible for overseeing the maintenance and upkeep of our communities, ensuring that our residents enjoy a safe and comfortable living environment. Key Responsibilities: Manage a team of...