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Clinical Specialist

3 months ago

Cincinnati, United States GENTHERM MEDICAL, LLC Full time

At Gentherm, we say, "It's about the person." We're with you on a cold winter day when you turn on your heated seat and steering wheel or helping manage patient body temperature in the operating room, recovering room or intensive care units. We take a human approach with everything we do. As the global market leader of innovative thermal management and pneumatic comfort technologies for the automotive industry we embrace the opportunity to create and deliver extraordinary solutions that make meaningful differences in everyday life. We do this by improving health, wellness, comfort and energy efficiency. We embrace an entrepreneurial spirit and combine that with our global leadership to deliver results. Working at Gentherm provides you the opportunity to not only shape the future of the automotive and medical industries, but also influence your career throughout the company. You will be engaged, challenged and inspired by our team to deliver leading thermal technologies that positively impact lives around the world. Job Title: Clinical Specialist IMPACT and OPPORTUNITY: We are looking for a Clinical Specialist to drive the success of Gentherm Medical's current product portfolio and new product launches. This role will be instrumental in representing the clinical perspective to our commercialization, sales, and product development teams. This person will provide direct oversight of Gentherm's clinical support contractors (clinical team), including management of the Clinical Hotline. This role will also work to advance the understanding of current and future clinical best practices to help grow our market presence and relevance. This role reports to the Sr. Manager, Marketing & Communications. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: Provide clinical support of Gentherm Medical products, including Blanketrol and our other patient temperature management solutions. Gain and share knowledge of best practices for patient temperature management in the acute and post-acute care settings. This could include customer and competitor insights. Provide clinical and technical support for major customers across our regions of operation and sales. Support the development of product value propositions for effective commercialization of existing and new products. Support global sales team in assessing the best documentation for bids or tenders. Supports product evaluations/trials/demos with follow-up calls, troubleshooting and data analysis. Collaborate with global teams to develop and deliver clinical and/or product training for internal and external audiences. Demonstrate fluency in industry standards, practices, and regulations. Identify and lead strategic interactions with Key Opinion Leaders (Health Care Professionals) Interact with academic institutions and support future clinical trials and studies (according to ethics and compliance standards). Utilize Evidence-Based approach (scientific studies, Health Economics, etc.) Develop and implement promotional programs based on peer-to-peer interaction for clinical and technical validation. Provide clinical review and support to Marketing and Engineering including manual/training review, new product usability testing/needs, sustaining product reviews. Oversight of the Clinical Hotline & Clinical Team: Manage schedule for rotating support with nurse hotline and schedule field clinical consultant support as needed. Review, Approve and Manage all Contract Clinician's expense and time reimbursements, per Gentherm guidelines. Provide clinical review for Quality and Regulatory procedures including Complaints, Field Actions, SOPs. Participation and support at trade shows as needed. MINIMUM QUALIFICATIONS: Bachelor's degree or higher from an accredited institution in Nursing or Equivalent Academic Provision At least five (5) years of clinical experience in your li