Jr Data Center Hardware Technician

4 weeks ago

Allen, United States Milestone Technologies Full time


Company Overview

Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.

Our seasoned professionals deliver services based on Milestone's best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed around the globe.

Job Overview

As an intermediate Data Center Hardware Technician, you will be working in a Data Center on a team of Data Center Hardware Technicians and Leads. You will work Onsite Monday through Friday 8:00am to 5:00pm (Local Time) to support tickets within the Data Center. The primary focus will be on core operational support through the customer's service request and incident management processes leveraging their service management system and tools. The Data Center Hardware Technician will support diagnosing and resolving issues, escalating issues when appropriate, and working with remote engineering teams. Additionally, you will support rack lifecycle processes with a focus on helping build out and support cloud-scale compute and storage environments.

How You Will Make An Impact:

  • Support a fleet of servers and data centers for a prominent customer

  • Performs server/network/storage device deployments.

  • Support installations, troubleshooting, and maintenance of Data Center equipment.

  • Maintain fully functioning servers, network, and storage systems utilizing hardware components.

  • Perform in-depth diagnostics and repairs on servers (replace hard drives, memory modules, power supply, motherboards, backplanes, etc.) and other data center equipment independently

  • Physically assist in moving and racking equipment as directed to support projects.

  • Work with internal engineering teams and vendors to help resolve complex technical issues, maintain high hardware quality levels, and influence designs to ensure ease of serviceability.

  • Install and arrange new equipment for data centers.

  • Perform internal system component upgrades (CPUs, Memory, Hard Drives, Fiber Cables, Copper Cables, etc)

  • Utilize customers' infra management system tools to troubleshoot and identify server issues.

  • Update inventory information as specified in the process and directives

  • Support routine audits and special move projects.

  • Contribute to update and implement the Standard Operating Procedures (SOP) and MOPs in the execution of day-to-day work


  • Work with Asset Management and Technical Manager regarding critical spares consumption levels and stockout risks

  • Actively participate in proactive service improvement by providing insight, feedback, and highlighting risks and inefficiencies

  • Ensure compliance with the identified process to maintain an organized and tidy work environment

  • Follow the '5S Pillars' methodology (Sort, Set in Order, Shine, Standardize, and Sustain) for organizing, cleaning, developing, and sustaining a productive work environment

  • Ensure compliance with environmental health and safety standards within the data center

  • Ensure compliance with administrative directives

  • Perform other tasks as directed by management


What You Will Need To Succeed:

  • Minimum 2 years of hands-on computer/server hardware break-fix experience in a data center environment

  • Ability to read and create server build plans

  • Advanced knowledge of computer applications

  • Knowledge of service management or ticketing system

  • Effective communication and listening skills, written and verbal fluency in English

  • Excellent customer service mindset willing to meet and exceed customer expectations

  • Knowledge of computer applications preferably with Slack, Teams, Jira, Google Workspace, and Microsoft Office Products

  • Previous ticket system exposure

  • Self-motivated, professional and high level of attention to detail

  • Driven, self-motivated to continuously improve

  • Eager to learn and fast learner

  • Willingness to adapt to different learning styles in training new technicians


  • Adaptable, able to work independently and a proactive team-player

  • Able to work well in isolation and on repetitive tasks

  • Capable of multitasking with high level of attention to detail

  • Able to mentor and train peers

  • Able to safely lift and move a minimum of fifty (50) pounds


Preferred Qualifications:

  • College degree or equivalent in a technology related field a plus




Compensation

Estimated Pay Range: Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location.

Our Commitment to Diversity & Inclusion

At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for ouremployees butis also critical to our continued success.

Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees.

We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.

This position may be assigned to a client that requires all individuals on-site to have the COVID-19 vaccination. The individual must be fully vaccinated before starting work at such a client site.

  • Jr Data Center Technician

    6 days ago

    Allen, United States Milestone Technologies Full time

    Company Overview Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance based culture and for over...

  • Sr Data Center Hardware Technician

    1 month ago

    Allen, United States Milestone Technologies Full time

    Company Overview Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over...

  • Sr Data Center Hardware Technician

    4 weeks ago

    Allen, United States Milestone Technologies Full time

    Company Overview Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over...

  • Data Center Operations Manager

    3 days ago

    Allen, United States CyrusOne Full time

    Data Center Operations Manager page is loaded Data Center Operations Manager Apply locations Allen, TX time type Full time posted on Posted 3 Days Ago job requisition id R0004921 The Data Center Operations Manager is responsible for ensuring optimal performance of data center and facility environments, systems and personnel, as well as, the daily over-site...

  • Center-Based Behavior Technician

    2 weeks ago

    Allen, Texas, United States Life Skills Autism Academy Full time

    Join Our Team at StoryLife Skills Autism Academy by Centria AutismAre you passionate about making a difference in the lives of children on the autism spectrum? StoryLife Skills Autism Academy, a division of Centria Autism, is dedicated to providing high-quality ABA Therapy services to young children, helping them reach their full potential through early,...

  • Center-Based Behavior Technician

    1 month ago

    Allen, United States Centria Autism Full time

    Our StoryLife Skills Autism Academy, a division of Centria Autism, is a high-commitment, center-based ABA Therapy program. Rooted in the evidence that early, high-intensive ABA Therapy leads to the greatest potential reached by children on the autism spectrum, we specialize in providing services to young children.As leading experts in the field of Applied...

  • Center-Based Behavior Technician

    4 weeks ago

    Allen, United States Centria Autism Full time

    Our StoryLife Skills Autism Academy, a division of Centria Autism, is a high-commitment, center-based ABA Therapy program. Rooted in the evidence that early, high-intensive ABA Therapy leads to the greatest potential reached by children on the autism spectrum, we specialize in providing services to young children.As leading experts in the field of Applied...

  • Center-Based Behavior Technician

    4 weeks ago

    Allen, United States Life Skills Autism Academy Full time

    Our StoryLife Skills Autism Academy, a division of Centria Autism, is a high-commitment, center-based ABA Therapy program. Rooted in the evidence that early, high-intensive ABA Therapy leads to the greatest potential reached by children on the autism spectrum, we specialize in providing services to young children.As leading experts in the field of Applied...

  • Center-Based Behavior Technician

    4 weeks ago

    Allen, United States Centria Autism Full time

    Job DescriptionJob DescriptionOur StoryLife Skills Autism Academy, a division of Centria Autism, is a high-commitment, center-based ABA Therapy program. Rooted in the evidence that early, high-intensive ABA Therapy leads to the greatest potential reached by children on the autism spectrum, we specialize in providing services to young children.As leading...

  • Jr. HRIS Analyst

    1 month ago

    Glen Allen, United States Seneca Resources Full time

    Job DescriptionJob DescriptionPosition: Jr. HRIS AnalystLocation: Richmond, VA, 3 days/week onsiteTerms: Contract to HireCompensation: 25-28/hr W2 with Benefits  You Will:• Provide system transactions setup processing/support and resolve simple system incidents.• Assist global HR team with system user guidance (how- tos) and provide routine...

  • Jr. HRIS Analyst

    4 weeks ago

    Glen Allen, United States Seneca Resources Full time

    Job DescriptionJob DescriptionPosition: Jr. HRIS AnalystLocation: Richmond, VA, 3 days/week onsiteTerms: Contract to HireCompensation: 25-28/hr W2 with Benefits  You Will:• Provide system transactions setup processing/support and resolve simple system incidents.• Assist global HR team with system user guidance (how- tos) and provide routine...

  • Jr. HRIS Analyst

    3 days ago

    Glen Allen, United States Seneca Resources Full time

    Job DescriptionJob DescriptionPosition: Jr. HRIS AnalystLocation: Richmond, VA, 3 days/week onsiteTerms: Contract to HireCompensation: 25-28/hr W2 with Benefits  You Will:• Provide system transactions setup processing/support and resolve simple system incidents.• Assist global HR team with system user guidance (how- tos) and provide routine...

  • Center-Based Registered Behavior Technician

    1 month ago

    Allen, United States Centria Autism Full time

    Our StoryLife Skills Autism Academy, a division of Centria Autism, is a high-commitment, center-based ABA Therapy program. Rooted in the evidence that early, high-intensive ABA Therapy leads to the greatest potential reached by children on the autism spectrum, we specialize in providing services to young children.As leading experts in the field of Applied...

  • Center-Based Registered Behavior Technician

    4 weeks ago

    Allen, United States Centria Autism Full time

    Our StoryLife Skills Autism Academy, a division of Centria Autism, is a high-commitment, center-based ABA Therapy program. Rooted in the evidence that early, high-intensive ABA Therapy leads to the greatest potential reached by children on the autism spectrum, we specialize in providing services to young children.As leading experts in the field of Applied...

  • IT Field Services Technician

    4 weeks ago

    Allen, United States The 20 Full time

    Job DescriptionJob DescriptionIT Field Services TechnicianLocation: Houston, TXJob Summary:The 20 is looking for a hard-working Information Technology Support Desk Specialist to provide remote support to our clients nationwide. The right candidate will be responsible for providing technical support related to computer systems, hardware, software,...

  • IT Field Services Technician

    2 weeks ago

    Allen, Texas, United States The 20 Full time

    Job DescriptionJob DescriptionIT Field Services TechnicianLocation: Houston, TXJob Summary:The 20 is looking for a hard-working Information Technology Support Desk Specialist to provide remote support to our clients nationwide. The right candidate will be responsible for providing technical support related to computer systems, hardware, software,...

  • PRN Surgical Technician

    4 weeks ago

    Allen, United States Medical City Surgery Center - Allen Full time

    Description IntroductionDo you have the PRN career opportunities as a Surgical Technician you want with your current employer? We have an exciting opportunity for you to join Medical City Surgery Center - Allen which is part of the nation's leading provider of healthcare services, HCA Healthcare.BenefitsMedical City Surgery Center - Allen offers a total...

  • PRN Surgical Technician

    2 weeks ago

    Allen, Texas, United States Medical City Surgery Center - Allen Full time

    Description IntroductionDo you have the PRN career opportunities as a Surgical Technician you want with your current employer? We have an exciting opportunity for you to join Medical City Surgery Center - Allen which is part of the nation's leading provider of healthcare services, HCA Healthcare.BenefitsMedical City Surgery Center - Allen offers a total...

  • PRN Surgical Technician

    4 weeks ago

    Allen, United States Medical City Surgery Center - Allen Full time

    Description IntroductionDo you have the PRN career opportunities as a Surgical Technician you want with your current employer? We have an exciting opportunity for you to join Medical City Surgery Center - Allen which is part of the nation's leading provider of healthcare services, HCA Healthcare.BenefitsMedical City Surgery Center - Allen offers a total...

  • PRN Surgical Technician

    4 weeks ago

    Allen, United States Medical City Surgery Center - Allen Full time

    Description IntroductionDo you have the PRN career opportunities as a Surgical Technician you want with your current employer? We have an exciting opportunity for you to join Medical City Surgery Center - Allen which is part of the nation's leading provider of healthcare services, HCA Healthcare.BenefitsMedical City Surgery Center - Allen offers a total...