Systems Analyst

2 weeks ago

Columbia, United States Advanced Automation Consulting Full time
Job Description

Job Description

AAC is looking for a Systems Analyst for a position working on-site/hybrid (50% remote) in for our client located in Columbia, SC.

This Systems Analyst will assist with the procurement, development, and implementation of a new electronic infectious disease surveillance system (with associated user interface) to modernize disease reporting, surveillance, and management. The infectious disease surveillance system is critical to the Client’s capacity to monitor and control the spread of infectious diseases, detect outbreaks of infectious diseases, respond in a timely manner to control their spread, and report these data to the Centers for Disease Control and Prevention. This system will form the foundation of the public health data warehouse environment for the Client and must conform to the specifications of the National Electronic Disease Surveillance System (NEDSS) of the Centers for Disease Control and Prevention (CDC). This system will be the basis of an evolving integrated surveillance environment.

In addition, the Systems Analyst will continue to assist with enhancements of Maven SCION, the current electronic infectious disease surveillance system, until the new system is implemented. The Data Analyst will be responsible for assessing the business needs, determining project scope & requirements, and overseeing system testing to enhance and support these solutions.

Emphasis will be placed on supporting and enhancing solutions within the online platforms to meet customer business needs and problem resolution in a team environment. This position will also work with program area staff to assist with daily support needs, problem resolutions, user account management, reporting, enhancement needs, integration, dashboards, and package deployments following IT security policies and standards.

Daily Duties / Responsibilities:

· Study and learn system capabilities assigned

· Work with Information Technology staff to learn system technical functionality and IT Security Standards and practices

· Work with Program Area System Owners to learn their business functions and needs

· Provide system user support

· Assist staff in resolving system-related problems

· Assist with System user account permissions and security

· Provide and assist with system user training when onboarding new staff as well as individual training

· Attend and provide program area support SCION related events as needed

· Create and maintain supporting system and training documentation

· Maintain SharePoint content associated with system collaboration sites

· Document and create technical reports by collecting, analyzing, and summarizing information and trends as well as system effectiveness

· Monitor and Identify system data quality issues and work to improve data accuracy

· Review and monitor usage reports

· Assist with the system software life cycle process

· Coordinate and assist with system testing and production validation

· Work with Program Area and IT to present key information for improvements

· Maintain system protocols by writing and updating procedures

· Assist with development of policies and procedures to conform and comply with Client standard cyber security policy design related to information risk management, designation of data as to criticality, confidentiality, and protection

· Work closely with the Assigned Section Manager to identify, prioritize, and schedule workload and implementation to IT standards and procedures

· Work closely with customers and subject matter experts for the system design and testing.

Required Skills:

· Knowledge of Information Technology Field, best practices, organization, and operations

· Ability to learn new systems and become an expert

· Excellent written, oral, and interpersonal communication skills

· Excellent Customer Service skills and provide system support

· O365 products and Applications (Word, Excel, PowerPoint, outlook, Teams, SharePoint)

· System Analysis, monitoring, and reporting on system performance and data quality

· Flexible and easily adapts to changing priorities

· Ticketing System

Preferred Sills:

· Ability to establish positive working relationships with technical staff, customers, and others involved in data-centric management

· Microsoft Visio

· MS Office 365

· Ticketing Software

· Experience with industry standard information security practices

Required Education:

· Bachelor's or master’s degree in a relevant field of work or equivalent work experience.

Company Description

Advanced Automation Consulting, Inc., headquartered in Columbia, SC, is an IT Consulting Services firm focused on the long-term success of our clients and consultants. At AAC, we never lose our intense, passionate focus on the needs of our clients. We attract and retain the best and brightest consultants and provide them with support, training, and the project discipline to ensure the success of our clients and AAC.

We operate at the highest level of integrity at all times, strive to be the Best of the Best in all that we do, and we are the Best Value service provider to our clients.

Company Description

Advanced Automation Consulting, Inc., headquartered in Columbia, SC, is an IT Consulting Services firm focused on the long-term success of our clients and consultants. At AAC, we never lose our intense, passionate focus on the needs of our clients. We attract and retain the best and brightest consultants and provide them with support, training, and the project discipline to ensure the success of our clients and AAC. \r
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We operate at the highest level of integrity at all times, strive to be the Best of the Best in all that we do, and we are the Best Value service provider to our clients.

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