Desktop Support

2 months ago


Baytown, United States ApTask Full time
Job Title: Desktop Support (Oil and Gass Domain Knowledge Must)
Work Location: Baytown, TX (Onsite)
Position Type: Full Time Permanent
Relevant Experience (in Yrs): 5+ Years

Must Have Technical/Functional Skills:
  • Strong knowledge of desktop/laptop hardware
  • Good knowledge of Win 10, Win 11 & MS Office
  • Knowledge of Mac OS is preferred.
  • Understanding of daily operations and delivery processes
  • pplication / software installation and trouble shooting.
  • Knowledge / exposure on ticketing tools (Service Now)
  • Windows system administration
  • Strong Troubleshooting Skills
  • Hardware, operating system & software knowledge of laptops, desktops & mobile devices, printers etc.
  • Working knowledge of supporting computer peripherals, like printer, scanners and non-standard devices etc.
  • Understanding of active directory, networking
  • Hardware, operating system &a mp; software knowledge
  • Strong understanding of AMDB and CMDB architecture

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