System Administrator

2 days ago

Conway, United States Workforce Connections, Arkansas Department of Commerce. Full time
System Administrator
$50,000.00/Yr.
Position Summary
Provides accurate, timely support and creative solutions to server administration, end user application issues, video conferencing systems, and data backup systems. Responsible for configuration, testing, documentation, and maintenance of physical and virtual servers, applications, and backup systems. This position is governed by state and federal laws and institution policy.
Job Duties and Responsibilities
Responds to complex and specialized product requests from users by analyzing needs, evaluating alternatives, and recommending a course of action. Ensure timely updates of servers with service packs, patches, etc. Assist in the administration and troubleshooting of the virtualization infrastructure and services, including attached storage devices. Monitor, configure, maintain and troubleshoot data backup system used for Windows and Linux servers. Maintains expertise in a variety of specialized application software packages. Evaluates and implements necessary adjustments to applications to accommodate user requirements. Installs application software updates and coordinates with developer or manufacturer to resolve problems. Maintain configuration files for Linux based enterprise level applications. Document hardware and software components of servers. Provide additional support for faculty and staff as needed. Perform other duties as assigned.
Knowledge, Skills, and Abilities
Knowledge of Windows Server and Linux operating systems. Ability to analyze server system problems or errors and take corrective action. Experience with data backup principles and systems, preferably Rubrik Backup Management. Experience with video conferencing technologies, preferably Zoom and Microsoft Teams. Understanding of the relationships between application configuration files for Windows and Linux applications and their associated web interfaces, to include Windows Server and IIS and Linux and Apache. Some knowledge of Microsoft SQL configuration settings and database access control. Ability to communicate effectively with vendors, end system users, and other IT staff members in support of enterprise level applications such as EMS Academic Scheduling and Event Management system, InnoSoft Fusion, and Hyland Perceptive Content Imaging solution. Ability to read, understand, and create technical literature.
Skills Considered Essential for Success
-Knowledge of the organization and administration of higher education.
-Knowledge of state, federal, and university rules, regulations and procedures.
-Ability to work in a diverse and dynamic environment.
-Ability to work collaboratively and independently with common goals as a part of a team.
-Ability to make sound judgments.
-Effective interpersonal communication, writing, and organizational abilities.
-Civility in all interactions.
-Demonstrate effective follow-up.
Required Education and/or Experience
The formal education equivalent of a bachelor’s degree with a major in computer science, mathematics, or related field; plus two years of experience in system administration or related area. Additional requirements determined by the agency for recruiting purposes require review and approval by the Office of Personnel Management. 
OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.
Preferred Education and/or Experience
Existing knowledge of virtualization infrastructures, backup management systems, and storage arrays preferred
Background Check Statement
This position may be subject to a pre-employment criminal, sex-offender registry, financial history background check and drug screening. A criminal conviction or arrest pending adjudication and/or adverse financial history alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background checks and drug screening information will be used in a confidential, non-discriminatory manner consistent with state and federal law.
 

Job posted for the employer by: Workforce Connections, Arkansas Department of Commerce.

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