Behavioral Health Intake and Patient Car

2 weeks ago


Rochester, United States CP Rochester Full time

Order#: NY1499150 Behavioral Health Intake and Patient Care Coordinator Employment: Full Time 40 hours per week. Days and hours of work are Monday through Friday during business hours. Evening work may be required as job duties demand. Requirements: 1.Must possess a Bachelors Degree. 2.Must have a clean valid NYS Drivers License. 3.Demonstrate computer knowledge and skills in basic computer programs including but not limited to word processing, spreadsheets, email, and scheduling; and 4.Good listening and effective oral and written communication skills, including telephone skills. Responsibilities include: 1.Imparts agency philosophy of Equal Opportunity, Independence and Realization of Individual Potential to children, families, program staff and community resources. 2.Maintains confidentiality of information relating to individuals and their families in accordance with agency policy. 3.Assists with intake paperwork processing, fielding intake-related documentation questions, preparing and sending intake packets to potential individuals, obtaining initial scripts for service and ensuring that all intake information is completed in a timely manner for Article 16 and Article 28 clients. 4.Answers telephones, takes messages and refers calls to the appropriate person. 5.Communicates effectively with staff, service providers, individuals, caregivers, family members, and the community. 6.Completes assigned copying, scanning, mailings, and faxing within and outside of the Electronic Health Record System. 7.Maintains Clinic Client Charts: Enters information into Electronic Health Record system efficiently and in a timely manner. Understands the system and ensures electronic filing to ensure proper organization of electronic records. Scans/Files all clinic documentation in a timely and efficient manner ensuring compliance with regulatory requirements, prepares new charts for consumers being admitted, routinely purges charts, and audits charts of consumers being discharged. Deactivates charts within Electronic Health Record System when discharged entirely and purges paper charts as needed. 8.Ensures that 90-day Medicaid re-certifications are completed in a timely manner including maintenance of a 90-day tracking spreadsheet, accurate cover sheets, and MD signature verification through approved electronic or paper methods. Gives feedback to supervisor or Director as to efficacy. 9.Maintains current schedules for all Psychiatrists, Psychologists, LMSW, LCSW and other providers in the Electronic Health Record System. Updates Schedule templates as needed and works within scheduling modules appropriately. 10.Assists behavioral health/psychiatry clinic by preparing psychiatric charts from intake, scheduling, and including any necessary electronic record data entry to charts, including but not limited to lab results. 11.Checks Health Commerce System PMP ISTOP for controlled medication renewals and enters this into the EMR. 12.Enters data into the Clozapine Rems system. 13.Verifies insurances for Article 16 and Article 28 clients 14.Maintains professional demeanor. 15.Provides primary coverage for front desk, as needed. 16.Participates in agency committees as asked or as needed. 17.Participates in conferences, workshops and in-service training as needed or recommended to enhance job skills and personal growth and development. 18.Adheres to agencys policies and procedures as well as department guidelines. 19.Completes other clinic tasks, as assigned, by the Supervisor and/or Director of Clinical Services.


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