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Mobile Associate
4 months ago
We are looking for an eager & friendly Mobile Associate excited to join our Ameritel/T-Mobile team Experience in wireless or cellular stores is a definite plus
Mobile Associate Description:
The Mobile Associate or MA enjoys a dynamic and high energy environment. Responsibility to provide an outstanding customer service experience in the retail location by assisting new and existing customers with their unique technology needs and problem-solving issues. The MA should be able to position and sell Ameritel products against the competition in the wireless industry and tailor their recommendations through identifying customer's needs. As a member of a store team, they will strive toward helping the store achieve its financial and customer service goals.
EEOE STATEMENT: Ameritel is an EEOE employer and a drug free workplace.
Mobile Associate Responsibilities and Duties:
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Able to hit all sales goals in a timely manner.
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Provide exceptional customerservice to individuals visiting the store, including greeting customers,answering phones and assessing their needs.
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Exceed monthly revenue/sales goals through acquiring new customer accounts, maximizing existingcustomer's accounts to identify revenue opportunities, and excelling in qualitymetrics.
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Assist with allfunctions within a retail sales store in compliance with policies andprocedures.
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Work with storemanagement in opening, closing and operating the retail facility, including butnot limited to cash handling, inventory count and deposits as governed byoperations control standards.
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Complete accuratepaperwork and sales transactions according to company policies and procedures.
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Assist customers withservice activation, changes and bill payments, responding to billing inquireequipment replacement, selling accessories and processing price plan changesand upgrades.
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Engage in serviceselling and right fitting the customer with the appropriate total technologysolution.
Mobile Associate Qualifications and Skills:
Retail, sales, wireless experience is a MUST
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Wirelessor cellular experience with selling electronics and plans.
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Experiencein retail sales or another selling environment with a strong customerservice focus.
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Professional,energetic and positive attitude.
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Abilityto analyze results, plan for the future, make good decisions, and takeresponsibility.
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Excellentwritten and verbal/interpersonal communications skills
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Flexiblescheduling availability; reliable transportation.
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CompletedHigh school diploma/GED.
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Mustbe able to stand for long periods of time on the sales floor
Mobile Associate Benefits:
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Company uniform/name tag
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Commission compensation
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Growth opportunities
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Paid Training
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Flexible schedules
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Employee Discounts
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Access to Perks at Work
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PTO for full timeemployee
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Medical & Dental forfull time employees