Mobile Associate
4 months ago
We are looking for an eager & friendly Mobile
Associate excited to join our Ameritel/T-Mobile team Experience in wireless or
cellular stores is a definite plus
**Mobile Associate Description:**
The Mobile Associate or MA enjoys a dynamic and
high energy environment. Responsibility to provide an outstanding customer service
experience in the retail location by assisting new and existing customers with
their unique technology needs and problem-solving issues. The MA should be able
to position and sell Ameritel products against the competition in the wireless
industry and tailor their recommendations through identifying customer's needs.
As a member of a store team, they will strive toward helping the store achieve
its financial and customer service goals.
EEOE STATEMENT: Ameritel is an EEOE employer and
a drug free workplace.
**Mobile Associate Responsibilities and Duties:**
+ Able to hit all sales goals in a timely manner.
+ Provide exceptional customerservice to individuals visiting the store, including greeting customers,answering phones and assessing their needs.
+ Exceed monthly revenue/sales goals through acquiring new customer accounts, maximizing existingcustomer's accounts to identify revenue opportunities, and excelling in qualitymetrics.
+ Assist with allfunctions within a retail sales store in compliance with policies andprocedures.
+ Work with storemanagement in opening, closing and operating the retail facility, including butnot limited to cash handling, inventory count and deposits as governed byoperations control standards.
+ Complete accuratepaperwork and sales transactions according to company policies and procedures.
+ Assist customers withservice activation, changes and bill payments, responding to billing inquireequipment replacement, selling accessories and processing price plan changesand upgrades.
+ Engage in serviceselling and right fitting the customer with the appropriate total technologysolution.
**Mobile Associate Qualifications and Skills:**
**_Retail, sales, wireless experience is a MUST_**
+ Wirelessor cellular experience with selling electronics and plans.
+ Experiencein retail sales or another selling environment with a strong customerservice focus.
+ Professional,energetic and positive attitude.
+ Abilityto analyze results, plan for the future, make good decisions, and takeresponsibility.
+ Excellentwritten and verbal/interpersonal communications skills
+ Flexiblescheduling availability; reliable transportation.
+ CompletedHigh school diploma/GED.
+ Mustbe able to stand for long periods of time on the sales floor
**Mobile Associate Benefits:**
+ Company uniform/name tag
+ Commission compensation
+ Growth opportunities
+ Paid Training
+ Flexible schedules
+ Employee Discounts
+ Access to Perks at Work
+ PTO for full timeemployee
+ Medical & Dental forfull time employees
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