Systems Administrator Bilingual English and Korean

2 weeks ago


Raleigh, North Carolina, United States Woongjin, INC. Full time

Job Description

  • SAP and Salesforce system administration
  • Responsible for monitoring and troubleshooting from SAP and Salesforce software up and running, providing technical support to end users of SAP and Salesforce Basis, collaborating with the operation/dev-ops team
  • IT Operations:
  • Oversee the day-to-day operations of the IT department.
  • Manage and maintain computer systems, networks, and software.
  • Ensure the smooth and efficient operation of IT infrastructure.
  • Troubleshoot technical issues and implement solutions.
  • Staff Management:
    • Lead and supervise IT staff, including hiring, training, and performance management.
    • Motivate and empower IT professionals to achieve their full potential.
  • Project Management:
    • Manage IT projects, from planning and implementation to completion.
    • Ensure projects are delivered on time and within budget
  • User Account Management:
  • Creating, managing, and assigning user permissions and access levels.
  • Assists in maintaining fleet of end user devices through patching and lifecycle management, including Windows and Apple devices.
  • System Installation and Configuration:
    • Installing and configuring operating systems, applications, servers, and network devices.
    • Patching and maintaining core IT infrastructure components such as virtualization, storage, backup servers, and others as directed.
    • Utilizes tools approved by IT manager to facilitate patch management, server monitoring, disaster recovery and others as prescribed.
    • Applying software updates and security patches to systems regularly.
  • System Monitoring and Troubleshooting : Acts as an escalation point for helpdesk staff.
    • Monitoring system performance, identifying and resolving hardware and software issues, analyzing system logs.
    • Maintaining Active Directory, O365 components, CRM, MDM and other systems as prescribed.
    • Available to be on call for emergencies as it relates to the IT department.
    • Creating and maintaining relevant documentation for information systems.
    • Monitors health/performance of infrastructure components.
  • Backup and Recovery:
    • Implementing and maintaining data backup strategies, performing regular backups, and ensuring data recovery capabilities.
  • Security Management:
    • Working together with security lead with Implementing and enforcing security policies, managing firewalls, monitoring for potential security threats.
  • Network Administration:
    • Managing network infrastructure, including routers, switches, and firewalls.
  • Performance Optimization:
  • Analyzing system performance, identifying bottlenecks, and implementing optimization strategies.

Qualifications:
Qualifications

  • Bachelor's degree in computer science, information technology, or equivalent
  • 5~8 years of related experience
  • Fundamental knowledge of Microsoft services such as Active Directory, Office 365, Azure, and Dynamics SL 2015. SAP basic
  • Familiar with Power Shell.
  • Familiar with Microsoft Server operating systems
  • Basic understanding of Linux operating systems
  • Familiar with VMware ESXi and vCenter products
  • Some familiarity with NetApp or other SAN environments
  • Understands basic networking concepts.
  • Bilingual preferred (Korean and English) – able to discuss with team in Korea, sometimes able to join meeting at Korea time frame.

Additional Information

All your information will be kept confidential according to EEO guidelines.

*** NO C2C ***



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