Data Management Specialist
3 weeks ago
Department: Sales Administration
Job Status: Full-Time
FLSA Status: Non-Exempt
Grade: 7
Reports to: Sales Administration Manager
Amount of Travel Required: Local Travel as Needed
Positions Supervised: N/A
POSITION SUMMARY
Responsible for data reporting, assisting with the bank's MCIF/CRM systems, trend information, and coordinating sales and service programs.
ESSENTIAL FUNCTIONS
- Consolidates data across multiple systems and creates quality reports to support the bank's departments, including Senior Officers and the Board of Directors.
- Assists with the bank's MCIF/CRM systems.
- Monitors trend analysis to improve business using trend data.
- Monitors competitive landscape including interest rates, fees, promotions, and product set.
- Assists with Retail Banking's Sales Program including tracking and sales adjustments.
- Assists with Retail Banking's Top Performers program and related events.
- Supports branch activities with materials for bank at work, student banking, financial literacy, and sales events.
- Supports Sales Administration training initiatives and campaigns.
- Assists the Marketing Department with functions including branch materials, events, and reporting.
- Must complete BSA, AML, and other Regulatory and Continuing Education as assigned.
- Must adhere to all bank and regulatory policies and procedures specific to position.
- Assumes additional responsibilities as requested.
Competencies
- Adaptability/Flexibility
- Problem Solving
- Communication
- Quality
- Job Knowledge
- Results Focus
- At least one year of similar or related experience.
- Associates Degree required.
- Excellent data base management and Microsoft Office/Excel skills required.
- Excellent analytical and problem-solving skills, critical thinking skills with a keen attention to detail.
- Ability to work independently.
PHYSICAL DEMANDS
Physical Demands
Stand: O (Occasionally)
Walk: O (Occasionally)
Sit: F (Frequently)
Handling / Fingering: F (Frequently)
Reach Outward N: O (Occasionally)
Reach Above Shoulder: O (Occasionally)
Climb: N (Not Applicable)
Crawl: N (Not Applicable)
Squat or Kneel: O (Occasionally)
Bend: O (Occasionally)
Lift/Carry
10 lbs or less: O (Occasionally)
11-20 lbs: O (Occasionally)
21-50 lbs: O (Occasionally)
51-100 lbs: N (Not Applicable)
Over 100 lbs: N (Not Applicable)
Push/Pull
12 lbs or less: O (Occasionally)
13-25 lbs: O (Occasionally)
26-40 lbs: O (Occasionally)
41-100 lbs: N (Not Applicable)
N (Not Applicable) Activity is not applicable to this occupation.
O (Occasionally) Occupation requires this activity up to 33% of the time (0-2.5+ hrs/day)
F (Frequently) Occupation requires this activity from 33%-66% of the time (2.5-5.5+ hrs/day)
C (Constantly) Occupation requires this activity more than 66% of the time (5.5+ hrs/day)
Other Physical Requirements
None
Westfield Bank has reviewed this job description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.
JOB CODE: 1000634
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