Senior Technical Business Analyst

4 days ago


Chicago, United States Mindlance Full time
Job Description:

Project Name: Mosaic

What is the length of the assignment? This will run the same assignment length as our other BA roles. We currently have it through end April 2025, with potential to continue if the performance and quality are meeting expectations.

Top 5 Skill sets:
  1. Experience in Agile methodology, including writing of technical user stories and acceptance criteria
  2. Proficiency in Azure DevOps (ADO) or equivalent tools
  3. Translating data models and process models into user stories and acceptance criteria
  4. Proactively identifying and documenting gaps in requirements
  5. Process modeling and analysis (business and technical)

Nice to have skills or certifications:
  1. .NET and AWS stack experience
  2. Developer experience
  3. Knowledge/expertise of airline PSS systems, functionality, and industry standards

Preferred Hours of work: 8-5pm. Expected to be in office 2 days a week at Willis

Work Location(s): Hybrid - Remote and Expected to be in office 2 days a week at Willis

Will this person have to travel? Possibly, about 10% when required.
Will they be reimbursed for travel? Yes but will advise in advance on a case by case basis based on the circumstances of each case.

Interview Process:
It will be the manager, and the product team

Will it be via video or in person? Video

How many interviews do you anticipate? 1-2 or more. 2 but possibly 1 based on panel availability.

Will the candidate(s) need to provide portfolios : Any sample detailed requirements documents, story samples or process/workflow samples would be helpful. We recognize that they may need to be anonymized/redacted for proprietary purposes.

Contract to Hire:
It is not out of the question down the road, but would not be in the near term.

Have you filled this position (job role) before? If so, what were your successes and/or struggles?
Struggles were attention to detail, detail oriented and excitement about the role

What made the candidate that you hired stand out?
Successes have been highly motivated, self-sufficient, accountability, detail oriented, and interest in the field/industry

Job Description:
Senior Technical Business Analyst

Location: Chicago (Hybrid) - Must be able to be in person at Willis Tower 2 days/week

Top Five Skills:
1. Extensive experience writing detailed technical user stories and acceptance criteria, in accordance with Agile methodology principles
2. Understanding and experience working with sequence diagrams, data models and technical architecture. Proficient with Microsoft Office tools, including Word, Excel, and PowerPoint and Azure DevOps (ADO)
3. Effective written and verbal communication, with the presence to lead meetings with key stakeholders
4. Ability to multi-task across multiple project topics and workstreams, while maintaining high standards for thorough documentation and attention to detail
5. Reliable, proactive and self-motivated

Project Details:
We need a talented Senior Technical Business Analyst to fill a critical opening on our PSS (Passenger Service System) team. We are working to completely transform and modernize our PSS over the next several years, which will result in an industry leading platform. This a once in a career opportunity to rethink and shape our core PSS for years to come. Join us on a team that will work with a broad scope of dedicated individuals and influence decisions about the PSS of the future.

This position will play an integral role identifying and documenting technical product requirements and acceptance criteria. In this role, they will ensure collaboration and alignment between functional (product) requirements from business/subject matter experts and multiple development and architecture teams.

Responsibilities include but are not limited to the following:
  • Lead meetings with project technical leads to document process flows, user stories and acceptance criteria
  • Process modeling and analysis (business and technical)
  • Translating data models into user stories and acceptance criteria
  • Proactively identifying and documenting gaps in requirements
  • Prepare other technical documentation as needed

Preferred, not required:
  • .NET and AWS stack experience
  • Developer experience
  • Knowledge/expertise of airline PSS systems, functionality, and industry standards

Required qualifications:
  • Bachelor's degree in Information Technology or equivalent experience
  • Five or more years of IT experience, or any equivalent combination of experience, education and/or training
  • Experience in Agile methodology, including writing of technical user stories and acceptance criteria
  • Experience using Microsoft Office tools, including Word, Excel and PowerPoint
  • Proficiency in Azure DevOps (ADO) or equivalent tools
  • Excellent technical documentation and attention to detail
  • Reliable, punctual attendance is an essential function of the position


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