Sales Ops Support Specialist
4 weeks ago
For over 35 years, Peak Technologies has been at the forefront of providing end-to-end enterprise mobility, managed services, printing and mobile data capture solutions for performance-driven organizations focused on the optimization of supply chain and field-based business processes.
JOB SUMMARY & SCOPE
Responsible for managing orders, addressing customer inquiries, resolving order-related issues, and collaborating with various teams to optimize the order management system. Will need to maintain high levels of customer satisfaction by providing timely and effective support throughout the order lifecycle.
KEY ACCOUNTABILITIES
- Interact successfully and positively in a participatory climate, working collaboratively with our customers, sales, and internal team.
- Assist sales personnel in day-to-day functions around the sales process.
- Where applicable, be a contact for external customers in a customer support and provide support to our customers resulting in increased customer service which leads to increased customer satisfaction and excellent customer experience. Issues include pricing, service, delivery, commercial issue resolution or technical issues.
- Work with the assigned sales reps and external customers to reach and exceed sales quotas established by sales leadership.
- Demonstrate knowledge of company's products and services. (Training will be provided.)
- Aid Contracts team in clarifying requirements from customers and providing information for quotes on renewals.
- Demonstrate active listening skills. Be curious and willing to ask questions to dive deeper into the needs of the customer.
- Be sensitive to the details when composing, processing, and proofing information and data.
- Manage multiple projects and customers and interruptions with ease.
- Demonstrate data analysis and critical thinking skills.
- Assist in placement of Managed Services contracts (both internally and with partners).
- Collaborate with Sales Operations Support colleagues and leadership to respond to escalating concerns that are generated from customers.
- Places purchase orders with suppliers.
- Works with distribution partners to ensure products are delivered on time.
- Occasional physical labor will be required to assist with shipping, receiving, and production operations.
- Perform other duties as assigned.
- Degree in business or related field. Experience in lieu of a degree will be considered.
- Time management and ability to meet deadlines.
- Strong organizational skills and ability to multitask.
- Problem-solving and decision making
- Proactivity and self-direction.
- Demonstrated proficiency in Microsoft Suite, specifically Outlook, Word, Excel, and Teams.
- SERVICE DELIVERY: Sustained, measured excellence in project & process delivery
- COST TO SERVE: Sustained, measured excellence in delivery efficiency with expected continuous improvement
- INNOVATION: Step changed delivery in safety, quality, and/or cost
- Primary language used in daily operations is English. Additional primary company languages include Spanish, French, and Dutch.
- Read and interpret documents, procedure manuals and various correspondence from both internal and external.
- Speak effectively, both individually and before groups of both external customers and/or various levels of employees within the organization.
- Role does not involve management of employees.
- Able to take accountability and responsibility for business target delivery and decision making
- Possess a unique blend of business and technical savvy, a big-picture vision, and the drive to make that vision a reality
- Sales Operations Support Lead
- Sr. Sales Operations Support Specialist
- Assigned Sales Team
Peak Technologies, Inc. is an Equal Opportunity Employer who fully and actively supports equal access for all people regardless of Race, Color, Religion, Gender, Age, National Origin, Veteran Status, Disability, Genetic Information or Testing, Family and Medical Leave, Sexual Orientation and Gender Identity or Expression.
-
Sales Support Specialist
1 month ago
Warren, United States Platt Insurance Group Full timeJob DescriptionJob DescriptionThe Sales Support Specialist will provide front line customer service to all Platt Insurance clients as well as coordinate a variety of office management functions. Proactively work with the team to relentlessly support the Account Managers and overall agency operations. Specific duties include answering and routing phone calls,...
-
Sales Support Specialist
16 hours ago
Warren, United States Platt Insurance Group Full timeJob DescriptionJob DescriptionThe Sales Support Specialist will provide front line customer service to all Platt Insurance clients as well as coordinate a variety of office management functions. Proactively work with the team to relentlessly support the Account Managers and overall agency operations. Specific duties include answering and routing phone calls,...
-
Supply Chain Ops Specialist
3 days ago
Warren, United States Ryder System, Inc. Full timeJob Seekers can review the Job Applicant Privacy Policy by clicking HERE. (-applicant-privacy-policy) When Fortune 500 businesses and new startups need supply chain solutions, they look to our industry-leading logistics experts. At Ryder, there is more to being a supply chain professional than working on some of the nation’s biggest brands. We make sure...
-
Sales Operations Support Specialist
4 weeks ago
Warren, United States Peak Technologies Full time $20 - $22JOB SUMMARY & SCOPEResponsible for managing orders, addressing customer inquiries, resolving order-related issues, and collaborating with various teams to optimize the order management system. Will need to maintain high levels of customer satisfaction by providing timely and effective support throughout the order lifecycle. KEY ACCOUNTABILITIESInteract...
-
Sales Operations Support Specialist
17 hours ago
Warren, United States Peak Technologies Full time $20 - $22JOB SUMMARY & SCOPEResponsible for managing orders, addressing customer inquiries, resolving order-related issues, and collaborating with various teams to optimize the order management system. Will need to maintain high levels of customer satisfaction by providing timely and effective support throughout the order lifecycle. KEY ACCOUNTABILITIESInteract...
-
Certification Clerk
1 week ago
Warren, United States CSI Support & Development Services Full timeJob DescriptionJob DescriptionSalary: $15.25/hrWe have an exciting opportunity for a personable, highly detailed and organized person to join our team as a Certification Clerk.CSI Support and Development is a mission driven non-profit organization. We are continually working to live out our Core Values of Cooperation, Respect, Integrity, Volunteerism,...
-
Certification Clerk
2 hours ago
Warren, United States CSI Support & Development Services Full timeJob DescriptionJob DescriptionSalary: $15.25/hrWe have an exciting opportunity for a personable, highly detailed and organized person to join our team as a Certification Clerk.CSI Support and Development is a mission driven non-profit organization. We are continually working to live out our Core Values of Cooperation, Respect, Integrity, Volunteerism,...
-
Leasing Specialist
3 weeks ago
Warren, United States CSI Support & Development Services Full timeJob DescriptionJob DescriptionSalary: $15/hr +LEASING ADMINISTRATIVE SUPPORT- WARREN, MI CSI SUPPORT & DEVELOPMENT SERVICES VOTED A DETROIT FREE PRESS TOP WORKPLACE MULTIPLE YEARS is a great reason to consider joining our workforce, but excellent benefits coupled with flexible hours will entice you to seal the deal! We are seeking administrative...
-
Leasing Specialist
4 days ago
Warren, United States CSI Support & Development Services Full timeJob DescriptionJob DescriptionSalary: $15/hr +LEASING ADMINISTRATIVE SUPPORT- WARREN, MI CSI SUPPORT & DEVELOPMENT SERVICES VOTED A DETROIT FREE PRESS TOP WORKPLACE MULTIPLE YEARS is a great reason to consider joining our workforce, but excellent benefits coupled with flexible hours will entice you to seal the deal! We are seeking administrative...
-
Leasing Specialist
13 hours ago
Warren, United States CSI Support & Development Services Full timeJob DescriptionJob DescriptionSalary: $15/hr +LEASING ADMINISTRATIVE SUPPORT- WARREN, MI CSI SUPPORT & DEVELOPMENT SERVICES VOTED A DETROIT FREE PRESS TOP WORKPLACE MULTIPLE YEARS is a great reason to consider joining our workforce, but excellent benefits coupled with flexible hours will entice you to seal the deal! We are seeking administrative...
-
IT Support Specialist, Full-time
21 hours ago
Warren, United States AVI Foodsystems Full timeAVI Foodsystems is looking for an energetic and optimistic team member to immediatley hire to fill the role of Senior IT Support Specialist at our Headquarters location in Warren, OH. Founded in 1960, AVI Foodsystems has evolved into one of the most respected and trusted food service companies in the nation. Providing comprehensive food services with a...
-
Desktop Support Specialist
3 days ago
Warren, United States Insight Global Full timeTitle: Desktop Support Technician Duration: 6-month contract with extensions Hourly Rate: $25-35Location: On-site 5x/week Required Skills & ExperienceMinimum of 3 years as a Desktop Support SpecialistProficiency in Windows operating systems Experience with general ticket support issuesExperience with support tools such as ServiceNow, SolarWinds etc.Strong...
-
IT Support Specialist, Full-time
2 days ago
Warren, United States AVI Foodsystems Full timeIT Support Specialist, Full-time AVI Foodsystems Inc Warren, OH (Onsite) Full-Time Apply Now Job Details AVI Foodsystems is looking for an energetic and optimistic team member to immediatley hire to fill the role ofSenior IT Support Specialistat ourHeadquarters location in Warren, OH. Founded in 1960,AVI Foodsystemshas evolved into one of the most respected...
-
IT Support Specialist, Full-time
20 hours ago
Warren, United States AVI Foodsystems Full timeIT Support Specialist, Full-time AVI Foodsystems Inc Warren, OH (Onsite) Full-Time Apply Now Job Details AVI Foodsystems is looking for an energetic and optimistic team member to immediatley hire to fill the role ofSenior IT Support Specialistat ourHeadquarters location in Warren, OH. Founded in 1960,AVI Foodsystemshas evolved into one of the most respected...
-
Temp Sales support
1 week ago
Warren, United States Maurices Full timeBrand Overview:As a hometown specialty retailer, maurices is deeply committed to bringing affordable, versatile, and flattering fashion to small towns across North America. We inspire women of all ages to look and feel their best - just as they are. With 900+ stores, we've earned our reputation as a leader in hometown fashion. The true secret to our success...
-
Temp Sales support
15 hours ago
Warren, United States Maurices Full timeBrand Overview:As a hometown specialty retailer, maurices is deeply committed to bringing affordable, versatile, and flattering fashion to small towns across North America. We inspire women of all ages to look and feel their best - just as they are. With 900+ stores, we've earned our reputation as a leader in hometown fashion. The true secret to our success...
-
Information Technology Support Specialist
1 week ago
Warren, United States AVI Foodsystems Full timeAVI Foodsystems is looking for an ambitious and detail-oriented team member to fill the role of Full-time IT Support Specialist at our headquarters offices in Warren, OH.PurposeThe role of the IT Support Specialist is to assist team members who are experiencing any procedural or operating difficulty with the use of IT hardware, software, products or...
-
Information Technology Support Specialist
23 hours ago
Warren, United States AVI Foodsystems Full timeAVI Foodsystems is looking for an ambitious and detail-oriented team member to fill the role of Full-time IT Support Specialist at our headquarters offices in Warren, OH.PurposeThe role of the IT Support Specialist is to assist team members who are experiencing any procedural or operating difficulty with the use of IT hardware, software, products or...
-
Information Technology Support Specialist
1 week ago
Warren, United States AVI Foodsystems Full timeAVI Foodsystems is looking for an ambitious and detail-oriented team member to fill the role of Full-time IT Support Specialist at our headquarters offices in Warren, OH.PurposeThe role of the IT Support Specialist is to assist team members who are experiencing any procedural or operating difficulty with the use of IT hardware, software, products or...
-
Information Technology Support Specialist
19 hours ago
Warren, United States AVI Foodsystems Full timeAVI Foodsystems is looking for an ambitious and detail-oriented team member to fill the role of Full-time IT Support Specialist at our headquarters offices in Warren, OH.PurposeThe role of the IT Support Specialist is to assist team members who are experiencing any procedural or operating difficulty with the use of IT hardware, software, products or...