Business Systems Analyst II
1 month ago
Hansen Talent Group is hiring a Business Systems Analyst II to work with a large enterprise in Columbia, SC. This is a hybrid opportunity and will require 2-3 days/week onsite.
What you'll do:
- Defines customer needs in technical and business contexts.
- Ensure the proposed technical and business solutions meet the customer's objectives for the work effort.
- Provide guidance with planning and prioritization of business support-related activities.
Requirements and Qualifications:
- Able to communicate effectively with technical and non-technical audiences, including the ability to express complex technical and business concepts to all management levels, peers, and the business units.
- Strong teamwork and interpersonal skills. Understands how IT affects an organization and is able to link it to business processes.
- Excellent analytical skills. Good conceptual skills. Able to read and comment on test plans and test matrices, project plans, and scope and design documents.
- AVAYA
- Call Center as a Service (CCaas) Vendors like Genesys, Enghouse, Avaya, Amazon Connect Interactive Voice Response (IVR) Vendors like BlueWork
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