IT Support Specialist

2 months ago

Kansas City, United States The LaSalle Group Full time

LaSalle Network is currently partnering with our client, a leading name in finishing products in sanding, cutting and grinding, that is seeking an IT Support Specialist to join their team. This position is based in Kansas City, MO and will be expected to be onsite but will also be offered some remote flexibility. This is a contract to hire opportunity.

IT Support Specialist Responsibilities:

  • Provide IT support for Windows, Microsoft Office and a variety of other applications used internally
  • Identify recurring technical issues and propose solutions to address the root problems
  • Assist in routing incoming requests to the appropriate team member
  • Configure hardware and software related to printing and scanning
  • Provide audio/visual setup and support for important client meetings and board presentations
  • Assist with updating and repurposing of existing computers, phones and tablets. Assist in inventory organization and deployment of new computers
  • Use Microsoft Office 365 platform to assist with account access issues, passwords and installation of software using remote TeamViewer and MS Teams programs
  • Serve as point of contact for IT related vendor services and ensure appropriate access to systems is regularly maintained

IT Support Specialist Requirements:
  • Strong prior experience in customer service and/or office administration
  • Experience using Microsoft Office 365, Windows 10/11 and other IT related software
  • Experience with usage and settings of Apple iOS and Android mobile systems
  • Ability to work in a fast-paced multi-level environment and switch between remote and in person support cases
  • Willing to travel locally on occasion, less than 10%

If you have the experience listed above, possess a great attitude and are looking for a long-term opportunity with a stable and established employer, this is the role for you If you are interested in learning more, please apply today

Thank you,

Mike McGlauchlin
Senior Project Manager - Technology Services
LaSalle Network

LaSalle Network is an Equal Opportunity Employer m/f/d/v.

LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Marketing, Technology, Supply chain, Healthcare Revenue Cycle, Call Center, Human Resources and Executive Search. LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries.

LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends and hiring challenges, and more to national news outlets. LaSalle Network offers temporary Field Employees benefit plans including medical, dental and vision coverage. Family Medical Leave, Worker's compensation, Paid Leave and Sick Leave are also provided. View a full list of our benefits here: View a full list of our benefits here.

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