Sales Support Professional 3

3 weeks ago


Malvern, United States Ampcus Full time

*** Marketing, Sales and Communications (MSC) North America is searching for a Sales Support Professional to join our Account Management team. This is a role well suited for an ambitious professional, looking for the next step in their career.

Hybrid role must be local to Malvern, PA area.

Responsibilities:
• Supporting multiple departments within *** sales and service with the creation and maintenance of customer and field personnel accounts
• Working in SAP, Oracle Sales Cloud, MS Outlook, MS Teams and MS PowerApps simultaneously to monitor and respond to requests
• Ensuring data integrity by validating requests for accuracy, identifying/preventing instances of data duplication and following company protocols and business-specific guidelines
• Closely monitoring activity performed by department RPA (Robotic Process Automation) and intervening as needed
• Periodically providing after-hours support, including some weekends, especially for financial quarter close events
• Approximately 10% travel required

Knowledge/Experience:
• Demonstrated ability to remain organized and multitask while managing a high volume of requests
• Excellent written and oral communication skills
• Microsoft Office Suite of products including Outlook, Word and Excel required
• Experience working with PowerApps and PowerBI a plus
• Experience working with SAP and/or Oracle Sales Cloud a plus

Education:
• BS/BA achieved from an accredited university/college



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