Resident Services Coordinator

3 weeks ago


Fort Drum, United States National Guard Employment Network Full time
Job Description

WinnCompanies is looking for a Resident Services Coordinator to join our Military Housing team in Fort Drum, NY. In this role, you will assist and coordinate all requests from military families with the property management team including move ins, move outs, inquiries, community standards enforcement. You will also maintain curb appeal and coordinate community activities focused on education, socialization and prevention.

Such programs build a healthy housing community and strengthen connections between residents, management and the local community. The RSC is a member of the property management team, working to establish and maintain a quality standard of living for all residents in the housing community.

The typical schedule for this role is Monday-Friday from 8a-5p. Flexible work schedules can be offered based on business demands which can be discussed during the interview process. This role offers a pay range of $16.34-$17.15 hourly depending on experience.

Please visit our housing site webpage here: Fort Drum Mountain Community Housing Fort Drum NY (fortdrummch.com)Responsibilities
    • Conducts neighborhood tours and home showings for qualified potential residents.
    • Maintains a fundamental working knowledge of all lease documentation and resident guide policies and procedures.
    • Administers move-in paperwork and home inspections with residents.
    • Conducts move out assessments with departing residents and assess any charge for damages.
    • Answers resident questions and assists in resolving resident complaints. Provides high standard of customer service to residents through a prompt and courteous response to all inquiries.
    • Develops and maintains strong resident relations. Responsible for completing customer relationship management requirements for the Resident Journey program.
    • Assists with monitoring curb appeal throughout the community and office.
    • Enforces resident guide and community standards by regularly inspecting the community including, homes, community facilities and common areas.
    • Assists with maintenance of the appearance of the office, amenities, models and common areas of the property.
    • Assists in the inspections of vacant homes and takes appropriate action to prepare the "for rent-ready" status.
    • Actively participates in organization and execution of company-sponsored resident events including social events, educational classes and community programs.
    • Provides administrative support at the community center.
    • May be responsible for conducting move out information sessions.
    • Demonstrates respect and regard for the dignity of all residents, families, visitors, vendors and fellow employees to ensure a professional, responsible, and courteous environment.
    • Commits to recognize and respect cultural diversity for all customers (internal and external).
    • Communicates effectively with internal and external customers with respect of differences in cultures, values, beliefs and ages, utilizing interpreters when needed.
    • Performs other duties as assigned.
Additional Qualifications/Responsibilities

Requirements
    • High School Diploma or GED equivalent. College education preferred.
    • 1-2 years' experience in sales, leasing and hospitality or customer service.
    • Excellent telephone and oral communication skills.
    • Ability to manage multiple assignments and tasks.
    • A current vehicle license in good standing and meet the driving records standards outlined in the Company Safe Vehicular Operations Policy.
    • Experience with computer systems, particularly Microsoft Office.
    • May require nights and weekends for special events.
    • Excellent customer service skills.
    • Ability to work with a diverse group of people and personalities.
    • Superb attention to detail.
Preferred Qualifications
    • Property management experience.
    • Experience with Yardi or RealPage property management software.
    • Associate's degree in business-related field.
    • NALP designation preferred but not required.


  • Fort Smith, United States NHS Management Services Full time

    Are you looking for something a little different in a healthcare career? A position that only requires patient assessment as the only direct care and Monday through Friday schedule? If so, then you might be the perfect fit for a Resident Assessment Nurse (RN) position within the organization. Under the direction of the Director of Nursing (D.O.N.), the...


  • Fort Smith, United States NHS Management Services Full time

    Are you looking for something a little different in a healthcare career? A position that only requires patient assessment as the only direct care and Monday through Friday schedule? If so, then you might be the perfect fit for a Resident Assessment Nurse (RN) position within the organization. Under the direction of the Director of Nursing (D.O.N.), the...


  • Fort Mill, United States Navion Senior Solutions Full time

    Job DescriptionJob DescriptionChandler Place Assisted Living and Memory Care is seeking a Resident Care Coordinator to join our team and assist our residents with their daily tasks, along with other duties to ensure residents have a safe and enjoyable living environment. Our Resident Care Coordinators are responsible for planning, directing, and assisting as...


  • Fort Drum, United States Carthage Center Full time

    Carthage Center - Carthage Center is hiring a Food Service Director in Carthage, NY. DUTIES: Plan, assign and inspect the work of Food Service Staff. Schedule and assign staff, prepare department payroll for data entry if required. Supervise the storage & care of food and supplies. Oversee the cleaning of the kitchen, storage, dining areas, and equipment....


  • Fort Drum, United States Carthage Center Full time

    Carthage Center - Carthage Center is hiring a Food Service Director in Carthage, NY. DUTIES: Plan, assign and inspect the work of Food Service Staff. Schedule and assign staff, prepare department payroll for data entry if required. Supervise the storage & care of food and supplies. Oversee the cleaning of the kitchen, storage, dining areas, and...


  • Fort Lee, United States HUNT Full time

    Position is located at Fort Gregg-Adams Family Housing located in Fort Gregg-Adams, VA A Brief Overview. The Resident Services Specialist has the primary responsibility of providing assistance and coordinating all requests from the residents with the Resident, Specialist, Property Management, Customer Service, Service, Community Manager, Retail


  • Fort Worth, United States Grace Management Full time

    Pay $26.00/hour The Lakes at Woodhaven Village seeks compassionate and caring individuals who are dedicated to supporting exceptional senior living experiences. Working at The Lakes at Woodhaven Village means you are part of the family. Each day is an opportunity to make a positive difference in the lives of those around you. Full-time benefits include: PTO...


  • Fort Lee, VA, United States HUNT Full time

    Position is located at Fort Gregg-Adams Family Housing located in Fort Gregg-Adams, VA A Brief Overview. The Resident Services Specialist has the primary responsibility of providing assistance and coordinating all requests from the residents with the Resident, Specialist, Property Management, Customer Service, Service, Community Manager, Retail


  • Fort Worth, United States Resident Salon Services Full time

    Would you like a schedule with No Nights and No Weekends? Want to be home for kids after school? Would you like a set schedule where you can actually plan time for your life other than planning life around your work schedule? Would you like a schedule that allows you the time you and your family deserve?  We are growing rapidly and we are seeking...

  • Site Coordinator

    1 day ago


    Fort Washington, United States Community Services Foundation Part time $18

    Community Services FoundationSite CoordinatorFort Washington, Maryland Part-timeAbout the Job:Site Coordinator (Part-time 1pm-6pm Monday-Friday)The Site Coordinator will assist the Community Services Foundation to accomplish its mission and vision.  The position focus includes ensuring that the Community Center’s programs and services are executed as...


  • Fort Belvoir, United States New Hope Housing Inc Full time

    **Position**: Coordinator of Residential Services **Reports to**: Director, Residential Services **Supervises**: Resident Services Specialists **Summary of Position**: The Coordinator of Residential Services is a full-time exempt position and is responsible for the supervision of assigned Resident Services Specialists. The incumbent provides leadership...


  • Fort Wayne, United States Benchmark Human Services Full time

    Sign-On Bonus: n/a Description: Join Benchmark Human Services and positively impact the lives of other people. Benchmark is a national leader in providing services to individuals with disabilities and mental illness. Our Fort Wayne, IN office is seeking qualified and devoted leaders to serve as a Day Services Activities Coordinator in our Day...


  • Fort Wayne, United States Benchmark Human Services Full time

    Sign-On Bonus: n/a Description: Join Benchmark Human Services and positively impact the lives of other people. Benchmark is a national leader in providing services to individuals with disabilities and mental illness. Our Fort Wayne, IN office is seeking qualified and devoted leaders to serve as a Day Services Activities Coordinator in our Day...


  • Fort Oglethorpe, United States National Health Corporation Full time

    Job DescriptionJob DescriptionResident Care Coordinator, RCC- RNFull Time, Day Shift NHC Fort Oglethorpe offers a competitive compensation package for full time employment including health, dental, vision, life, disability insurance, paid time off, 401 (k) with generous company match, and more. Position Summary: Is responsible for maintaining clinical...


  • Fort Belvoir, United States New Hope Housing Inc Full time

    Job DescriptionJob DescriptionPosition: Coordinator of Residential Services Reports to: Director, Residential ServicesSupervises: Resident Services SpecialistsSummary of Position: The Coordinator of Residential Services is a full-time exempt position and is responsible for the supervision of assigned Resident Services Specialists.  The incumbent provides...


  • Fort Belvoir, United States New Hope Housing Inc Full time

    Job DescriptionJob DescriptionPosition: Coordinator of Residential Services Reports to: Director, Residential ServicesSupervises: Resident Services SpecialistsSummary of Position: The Coordinator of Residential Services is a full-time exempt position and is responsible for the supervision of assigned Resident Services Specialists.  The incumbent provides...


  • Dallas-Fort Worth Metroplex, United States Sales and Catering Coordinator Full time

    Job summary - To maintain a positive public image for Rosewood Mansion on Turtle Creek while actively supporting the sales, catering, marketing and revenue team through an efficient and smooth execution of all department duties.  Essential Duties and Responsibilities - (Key Activities)  The following are specific responsibilities and contributions...


  • Fort Myers, United States Blue Roc Premier Family of Companies Full time

    Job DescriptionJob DescriptionResident Service DirectorBlue Roc Premier is actively searching for a seasoned Resident Service Director to become a valuable addition to our Fort Myers team. We prioritize the growth and development of our staff, offering an outstanding training program aimed at cultivating strong leadership abilities in you. As a Resident...


  • Fort Myers, United States Blue Roc Premier Family of Companies Full time

    Job DescriptionJob DescriptionSIGN ON BONUS OF $2,000 AFTER 60 DAYS OF EMPLOYMENTResident/Maintenance Service DirectorBlue Roc Premier is actively searching for a seasoned Resident/Maintenance Service Director to become a valuable addition to our Fort Myers team. We prioritize the growth and development of our staff, offering an outstanding training program...


  • Fort Sill, United States Corvia Full time

    Who We Are Corvias' property management philosophy is simple. We take a holistic, "resident first" approach to housing and maintenance so our partners can focus on their core mission, whether it's educating students or maximizing military readiness. For more than 20 years, we've used that approach to create safe, high-quality places to live, learn, work and...