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Case Manager

2 months ago

Norwalk, United States Crittenton Services for Children and Families Full time
CASE MANAGER

Position Summary:

Coordinates activities of the Child & Family Team to ensure the development of Family Plan, including facilitating child and family team meetings, monitors and documents progress, identifies resources and services, and oversees service delivery to client families consistent with Shared Core Practice Model.

Essential Duties:

  • Provides services to children, youth and their families to facilitate child and family team meetings.
  • Acquires, maintains, and demonstrates knowledge of Continuum of Care, Shared Core Practice Model, and trauma-informed care.
  • Individualizes and ensures care to client families, primarily in their home, but also in other community-based and office settings.
  • Responds to crisis situations of families and supports/directs team members to timely and effectively respond to such situations.
  • Attends and actively participates in CFT meetings, ISC meetings, internal team meetings, and other meetings as needed and assigned.
  • Actively participate in problem-solving and conflict resolution within the team and ensure that differences do not negatively impact clients and families.
  • Encourage team members to observe how each client and family member copes and to apply those observations to assist families to identify their strengths.
  • Prepares and submits timely progress notes, incident reports, and other documentation in appropriate formats and within time frames set by contractual or other requirements.
  • Documenting and entering records into electronic database.
  • Act as the hub of coordination and communication with treatment team.
  • Provide 24 hour Case Management including crisis response.

Minimum Qualifications:

BA/BS in DMH approved degree such as Psychology, Sociology, Human Services, Criminal Justice or closely related field and a minimum of 1 years' experience working directly with the target population OR an AA and 3 years' experience working with the target population.

Additional Requirements:

  • Must be able to work primarily in the field, which requires a valid California driver's license, proof of vehicle insurance, and maintain consistent availability of a working vehicle.
  • To meet the needs of monolingual clients, bilingual proficiency in a threshold language is preferred and compensated with a bi-lingual stipend.
  • Basic math skills to assist families with budgeting.
  • Moderate English language proficiency to effectively participate in meetings, document activities, and develop Family Plans.
  • Moderate computer skills to effectively document and to learn and use Exym or other electronic record systems.
  • High degree of emotional skills to read social/emotional cues, body language, and surroundings, to manage environment, and to be sensitive to clients and community.
  • High level of reasoning ability to identify and respond to variables and to quickly solve practical problems.

Salary Range : $55,016 to $60,517

The posted pay scale for this position serves as a general disclosure. Actual pay offered within the range will be dependent on individual factors such as skills, qualifications, and relevant experience.

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