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Director of Community Engagement

2 months ago

Michigan Center, United States Karen Andrews Group Full time

is a not-for-profit organization located in downtown Ann Arbor, whose mission is to enhance the economy of the Ann Arbor area, and Washtenaw County in general, through promotion of the area as a destination for day and overnight visitors. The team of dedicated and creative individuals are guided by the mission to elevate economic vitality, connect communities through the power of travel, and help to create unforgettable visiting experiences that celebrate curiosity and inspire discovery.

Destination Ann Arbor has a new and exciting opportunity to join their team as the Director of Community Engagement.

Summary: The Director of Community Engagement will lead and develop all community partner engagement programs for Destination Ann Arbor (DAA). Community liaison to county-wide partners including event organizers, local hospitality businesses, community leaders, and other Destination Ann Arbor stakeholders.

Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Community Engagement

  • Enhance community relationships throughout the County.
  • Advocate for tourism opportunities through industry relationships.
  • Proactively message the power of tourism and DAA's efforts across all engagement opportunities.
  • May include speaking to community groups about Destination Ann Arbor and tourism.
  • Attend and engage at community meetings, festivals, and events as a representative of the organization.
Partnership
  • Review, manage, and execute a successful partnership program.
  • Plan all related stakeholder engagement events.
  • Direct contact with all stakeholder partners and members.
  • Responsible for partnership administration.
Community Tourism Action Plan (CTAP)
  • Work with community leaders to explore and educate on the opportunities associated with the program.
  • Administrator of applications, guidelines, and approvals of the program.
Event Sponsorship Program
  • Develop and coordinate guidelines for sponsorship opportunities for the organization.
  • Develop and manage annual budget and reporting.
CTA (Certified Tourism Ambassador) Program
  • Coordinate and administer all CTA program classes, including pre and post class materials and maintain program database.
  • Responsibilities include program solicitation, coordinating and administration of certification renewals and associated activities.
  • Develop and execute networking events and communications.
Other duties as assigned

Additional Duties: Attend regular staff meetings. Occasional evening and weekend work may be required. Support with special projects and other organizational needs.

Supervisor Responsibility: This position does not have supervisory responsibility.

Physical Demands: While performing the duties of this job, the employee is regularly required to talk and hear. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. This role requires bending, reaching, twisting, sitting, and standing. Extended computer use is required. Requires occasional lifting, pushing, and pulling of objects over 25-pounds.

Travel: Limited local travel in personal vehicle is required for local organization business. Some air and/or road travel may be required for industry conferences and professional development opportunities.

Work Environment: The work is primarily indoors in an office environment within an office building. The office is on the second floor and accessible via stairs or elevator.

Required Education and Experience:
  • Post-high school education, up to a 4-year degree or the equivalent amount of professional work experience.
  • Interpersonal skills including written and verbal communication.
  • Attention to detail, strong organizational and time management skills.
  • Goal-oriented.
  • Proficiency with Microsoft Suite.
  • Must be able to handle numerous tasks simultaneously under time constraints.
  • A strong and current knowledge of Washtenaw County.
  • Ability to cultivate connections from a grassroots level and maintain long-term relationships.

Additional Eligibility Qualifications: A valid Drivers License.

To be the community we believe we are, we must do our part to welcome everyone in a way that makes them feel most appreciated. We believe there is interconnectivity in recognizing yourself, your culture, and your values in the community around you and feeling welcomed, included, and appreciated. This is why diversity, equity, and inclusivity matter to Destination Ann Arbor. Our commitment to inclusion across race, gender, age, religion, identity, experience, and ability moves us forward every day. Additional information regarding our pledge can be found