Contractor Tech Support Specialist

2 weeks ago

Michigan Center, United States PowerHouse Full time
Supercharge your career here at Powerhouse We are looking for a Contractor Technical Support Specialist to join our team Come work for an industry leader with consistent growth, explore multiple business lines, and experience an individualized development plan to help ensure you hit your professional potential.

What's in it for YOU:• Medical, dental, vision, Short-Term Disability, Long-Term Disability, Life Insurance and additional voluntary plans.• 401(k) Retirement Plan with company match.• PTO, 11 Company Holidays and Paid Parental Leave• Wellness activities and an onsite gym • Ongoing professional development and continuing professional education.

What YOU will do:

Essential Duties and Responsibilities:
  • Educate subcontractors (contractor partners) and increase usage of Online Portal and Contractor Mobile App to verify service completions and photos, through persuasive customer service skills.
  • Confirm compliance documents are received (including by not limited to contract documents, insurance documents, etc., and follow up with contractor partners until documents are received.
  • Influence existing app and portal users, who have stopped using the technologies, to resume using them and increase usage, through persuasive customer service skills.
  • Using various methodologies, train contractors and their team to successfully use the portal and mobile app.
  • Create, update and broadcast training documents (visuals, video, email) to increase usage of Mobile App and Online Portal.
  • On-call nights and weekend hours required during winter months based on weather and snow events.
  • Complete daily, weekly, and recurring job assignments on time.
  • Meet Key Performance Indicator (KPI) requirements as outlined by Supervisor.
  • Execute job responsibilities with the drive to creating Raving Fan customers.
  • Other duties as assigned.
Minimum Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • 2 years of college education towards a degree in a related field or equivalent job experience preferred.
  • Functional understanding of web portal and smart phone application usage
  • Excellent customer service skills
  • Preferred diversified training background.
  • Excellent oral and written communications skills
  • Excellent interpersonal and organizational skills
  • Proficient in Microsoft Office core applications
  • Professional attitude with a strong commitment to team
  • Experience in creating and implementing training programs.
  • Experience in conducting webinars or similar learning environments.
  • General knowledge in facilities management, or information technology industry

  • Certified Surgical Tech Certified Surgical Tech

    4 weeks ago

    Michigan Center, United States HealthCare Support Full time

    Certified Surgical Tech Certified Surgical Tech HealthCare Support is actively seeking a Certified Surgical Tech Certified Surgical Tech for a 13-week contract located in Mt. Pleasant, Michigan. Benefits of this Certified Surgical Tech Certified Surgical Tech with HealthCare Support: Immediate enrollment in Health Insurance Dental Insurance Life Insurance...

  • Application Support Specialist

    1 day ago

    Michigan Center, United States Zencon Group Full time

    Application Support Specialist . Respond to and resolve technological issues for court staff (including judges and judicial staff). Ability to learn the MiFILE application, and other Court specific line of business technologies including audio visual/recording equipment, with the aim of supporting business users and the public in their day-to-day use of...

  • Medical Support Specialist

    2 weeks ago

    Lansdowne Town Center, United States Specialist Office Full time

    Job DescriptionAt Specialist Office, we are seeking a highly skilled Medical Support Specialist to join our team. As a Medical Support Specialist, you will play a vital role in providing exceptional patient care and supporting our medical staff.Key Responsibilities:Administering allergy injections and performing allergy skin tests, patch tests, and pulmonary...

  • Product Support Specialist

    2 weeks ago

    Michigan Center, Michigan, United States Hays Recruitment Full time

    Job Title: Product Support SpecialistJob Summary: Hays Recruitment is seeking a highly skilled Product Support Specialist to join our team. As a Product Support Specialist, you will be responsible for providing technical support and assistance to our clients. You will work closely with our engineering team to resolve technical issues and implement new...

  • IT Support Specialist

    3 weeks ago

    Michigan Center, Michigan, United States Davenport University Full time

    At Davenport University, we're seeking a skilled IT Support Specialist to join our team. As a Help Desk Technician, you'll provide top-notch technical support to our students, faculty, and staff. Your exceptional customer service skills and ability to troubleshoot complex issues will make you a valuable asset to our team.Responsibilities:Provide Level One...

  • Business Systems Analyst

    2 weeks ago

    Michigan Center, Michigan, United States Tech Tammina Full time

    Job Summary: Tech Tammina is seeking a skilled Business Systems Analyst - CRM Project Manager to join our team. As a Business Systems Analyst - CRM Project Manager, you will serve as a liaison between the business community and the IT organization to provide technical solutions to meet user needs. This role requires close collaboration with GM Brands and GM...

  • Michigan Psychiatry Specialist

    3 weeks ago

    Michigan Center, Michigan, United States Medicorp Inc Full time

    Job Summary: We are seeking a skilled Michigan Psychiatry Specialist to join our team at Medicorp Inc. as an Adult and Adolescent Psychiatry Position. This is a full-time, independent contractor role with a caseload in an inpatient setting. The ideal candidate will have a strong background in psychiatry and be able to provide high-quality care to patients....

  • Endodontic Specialist Opportunity in Michigan

    4 weeks ago

    Michigan Center, Michigan, United States CI Health Group Full time

    Your Future Endodontic Practice:Unparalleled SuccessEarn over $750,000 in your first yearEstablished and thriving practice with a strong and built-in referral networkWork with a tenured support/tech/admin staff managed locallyNo expenses spared - practice with ultra-modern equipmentAdventure Awaits in MichiganExperience the beauty of 26 miles of sandy...

  • Electrical Superintendent

    3 weeks ago

    Michigan Center, United States One Tech Engineering Full time

    18th July, 2024 One Tech Engineering is searching for an Electrical Superintendent for a position located in Detroit, Michigan. The Electrical Superintendent will be responsible for field operations on the assigned project(s) in order to achieve safe, timely and profitable completion of each project. The candidate must be a US Citizen or a green card...

  • Customer Support Specialist

    1 month ago

    Michigan Center, United States Fullsteam Operations LLC Full time

    It's fun to work in a company where people truly BELIEVE in what they're doing! Fullsteam is a leading provider of vertical software and embedded payments technology dedicated to helping businesses flourish by providing their customers with seamless experiences. With a dynamic and growing team of 1,700 employees, we are committed to driving innovation and...

  • Radiology Sonography Specialist

    2 weeks ago

    Michigan Center, Michigan, United States TridentCare - Michigan Full time

    Unbeatable Travel Nursing ExperienceAxis Medical Staffing, a leading travel nursing company, is seeking a skilled Radiology Tech to join our team in Michigan. As a Radiology Sonography Specialist, you will be responsible for providing high-quality diagnostic imaging services to patients. With a strong focus on patient care and safety, you will work closely...

  • Asphalt Plant Quality Control Specialist

    3 weeks ago

    Kennedy Space Center, United States Tetra Tech Full time

    Ardaman & Associates, Inc. is a leading geotechnical engineering and materials testing consulting firm in the Southeastern U.S. With over 150,000 projects under our belt, we offer a wide range of services for industrial, commercial, and infrastructure projects. We are currently seeking a skilled Asphalt Plant Inspector to join our team in Central Florida....

  • Apartment Maintenance Tech

    3 months ago

    Michigan Center, United States Stathakis Full time

    Apartment Maintenance TechWe are looking for an Apartment Maintenance Tech. MUST HAVE EXPERIENCE AS A MAINTENANCE TECHNICIAN. We are looking for a jack of all trades who has experience with light plumbing, electrical work, and carpentry.  As a Maintenance Tech, you are required to do the following:Perform light plumbing, electrical repair, and carpentry...

  • Surgical Technologist

    3 weeks ago

    Center Line, Michigan, United States HealthCare Support Full time

    Job Title: Certified Surgical TechHealthCare Support is seeking a Certified Surgical Tech for a 13-week contract in Mt. Pleasant, Michigan.Benefits:Immediate enrollment in Health InsuranceDental InsuranceLife InsuranceEmployee Assistance Program (EAP)Access to open investment accountsLicensure and certification reimbursements required for the...

  • Asphalt Plant Quality Control Specialist

    4 weeks ago

    Kennedy Space Center, United States Tetra Tech Full time

    Ardaman & Associates, Inc.We are a leading geotechnical engineering and materials testing consulting firm in the Southeastern U.S. with a rich history of delivering exceptional services to clients across the region, the U.S., and worldwide. Our extensive portfolio includes over 150,000 projects, showcasing our expertise in industrial, commercial, and...

  • Customer Support Representative

    2 weeks ago

    Michigan Center, Michigan, United States Fullsteam Operations LLC Full time

    At Fullsteam Operations LLC, we're seeking a skilled Customer Support Specialist to join our team. This role is perfect for individuals who enjoy helping others and are passionate about delivering exceptional customer experiences.The ideal candidate will have a strong background in customer service, with a minimum of one to three years of experience in a...

  • Radiology Sonography Specialist

    1 month ago

    Michigan Center, Michigan, United States TridentCare - Michigan Full time

    Travel Radiology Tech Opportunity in MichiganAxis Medical Staffing, a leading travel nursing company, is seeking a skilled Radiology Tech to join our team in Michigan. As a Radiology Tech, you will play a critical role in providing high-quality patient care and contributing to the success of our healthcare team.Job SummarySpecialty: Radiology TechLocation:...

  • Physical Therapist

    2 weeks ago

    Dodge Center, Minnesota, United States HealthCare Support Full time

    Physical Therapist Job OpportunityHealthCare Support is seeking a Physical Therapist for a 13-week contract in DODGE CITY, Kansas. As a Physical Therapist with HealthCare Support, you will have access to immediate enrollment in health insurance, dental insurance, life insurance, an employee assistance program, and access to open investment accounts.Benefits...

  • Product Support Technician

    4 weeks ago

    Michigan Center, Michigan, United States Hays Recruitment Full time

    Job Title: Product Support Technician/Technical SupportWe are seeking a highly skilled and detail-oriented Technical Support and Installation Specialist to join our team at Hays Recruitment.Key Responsibilities:Telematics and DVR Setup: Set up telematics devices, configure Mobile DVRs, and provision products.Database and SIM Management: Manage databases,...

  • Construction Project Manager

    4 weeks ago

    Michigan Center, Michigan, United States Rule 5 Hire Full time

    Job Title: Commercial Construction SuperintendentOur client, a reputable Michigan-based commercial construction company with over 75 years of experience, is seeking a skilled Commercial Construction Superintendent to join their growing team.Responsibilities:Collaborate with Project Managers to lead daily construction activities and ensure timely delivery of...