Software Engineer 1

3 weeks ago

Alpine, United States COLSA Full time

GENERAL SUMMARY

The Restaurant Server is responsible for serving food and beverages in a restaurant while completing all service standards to ensure prompt and efficient service.

CORE SCOPE OF POSITION

  • Takes orders from guests, writes orders down on server pad and enters into Point of Sales (POS) system within prescribed time limit according to Food and Beverage service standards.

  • Describes menu in detail and answers questions regarding menu ingredients, allergens and preparation. Informs guests on daily specials.

  • Performs on going quality checks with guests to ensure complete satisfaction with their dining experience.

  • Refills drinks, as necessary, and clears any unneeded items off the table (pre-bussing).

  • Anticipates guests’ needs and responds appropriately to guests’ needs through vigilant attention to follow-up.

  • Garnishes and completes dishes prior to serving.

  • Delivers completed items from kitchen to guests utilizing hand delivery service.

  • Performs proper payment procedures, and assists with guests’ departure.

  • Maintains complete knowledge of wines, both domestic and international; selection, entrée accompaniment, presentation, and service. Makes recommendations to guest when necessary.

  • Supports other team members by awareness of guests’ needs, outside of their own service areas. Alerts the area servers when guests require attention or provides service to guests when necessary.

  • Practices alcohol awareness and gets manager involved when necessary. Knows the legal drinking age and procedures for requesting proof of age from guests.

  • Complies with company and departmental policies and standard operating procedures, applicable governmental laws and regulations.

  • Understands and practices excellent safety and sanitation procedures.

  • Maintains knowledge of and effectively promotes company services and player’s club program.

  • Ensures that a clean, safe, hazard-free work environment is maintained.

  • Attends all schedule team member meetings and trainings.

  • Performs other duties as assigned.

INTERACTION

  • Interacts with internal and external guests.

SUPERVISION

  • Does not provide supervision to other team members.

EDUCATION/CERTIFICATION

  • High school diploma or general education degree preferred.

  • Food Handler’s Card required.

  • RASS or TIPS Certification of alcohol awareness program must be obtained within 90 days of employment and maintain current certification.

  • Must be 21 years of age or older.

EXPERIENCE

  • 1 to 2 years of related experience and/or training required.

KNOWLEDGE AND SKILLS

  • Bilingual in Spanish preferred.

  • Excellent verbal and written communication skills.

  • Demonstrate proficiency in cash handling.

  • Ability to work in a professional high-pressure environment while demonstrating and maintaining good personal relation/people skills and a positive attitude.

  • Ability to multitask and work well under stress.

  • Must be a self-starter and able to adjust to change.

  • Must be able to work flexible hours during the day or evening including weekends, holidays, and all blackout dates.

Required Skills

Required Experience

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