Hotel Account Specialist

3 weeks ago

Wichita, United States Corpay Full time
Hotel Account Specialist

What We Need

Corpay is looking to hire a Hotel Account Specialist within our CLC division. This position falls under our Lodging line of business and is located in Wichita, KS. In this role, you will be responsible for performing daily activities assigned within a Customer Focus Group (CFG). The purpose of the CFG is to establish rapport, build relationships with CLC hotels, and be an excellent problem solver. Educate and train hotels on billing, and acceptance of CLC travelers, offer Hotel Services, how to process stays through the CLC web portal, and identify hotels that are not accepting CLC Lodging guests per their contractual terms. You will report directly to the Hotel Network Operations Director.

How We Work

As a Hotel Account Specialist, you will be expected to work in an office environment. Corpay will set you up for success by providing:
  • Assigned workspace in Wichita, KS
  • Company-issued equipment
  • Formal, hands-on training
Role Responsibilities

The responsibilities of the role will include:
  • Managing hotel relationships within the network
  • Conducting Onboarding Training for newly sourced vendors
  • Reviewing/confirming contractual terms and conditions with management or staff
  • Creating portal logins for vendors
  • Selling Corpay optional programs when necessary
  • Providing support on Web CheckINN Portal
  • Conducting or reviewing training with vendors as needed
  • Responsible for Payment Solutions for each vendor
  • Resolving Customer disputes and handling accordingly
  • Having the ability to de-escalate calls
  • Handling customer service complaints by providing solutions, often within a time limit to ensure the customer is satisfied
  • Working with colleagues when necessary to resolve customer complaints
  • Learning to identify customer needs or desires to recommend the appropriate product or service
  • Handling compliance concerns and resolve accordingly
  • Assisting with billing reconciliation for vendors
  • Answering 3 inbound phone queues and providing customer service
  • Making outbound calls to assigned Region
  • Assisting in making CLC hotel reservations for customers
  • Communicating methods required either via phone or email to vendors
  • Covering front office reception as needed
  • Maintaining Excel spreadsheets to perform job tasks
  • Conducting shop calls of vendors
  • Performing other duties or Special Project as assigned by the Customer Focus Group Director and/or Vice President of Lodging
Qualifications & Skills
  • 1+ years of experience with customer service or hotel front office preferred
  • Proficient with Microsoft Word and Excel
  • Communication skills like a pleasant demeanor and ability to work with multiple personalities
  • Attention to detail to be able to provide written communication to vendors
  • Patience to be able to stay calm in an intense environment
  • Ability to multitask since some skills will require Customer Service Representative to communicate with multiple customers at one time
  • Strong organizational skills to be able to keep up with various customer needs and conduct follow-ups in a timely manner
  • Able to maintain a high level of confidentiality
  • Adaptability and flexibility in order to deal with different customers and needs in a short period of time
  • The need to be focused, detail-oriented, and self-motivated
  • Superior verbal and written communication skills; excellent interpersonal skills
  • Ability to work well in a team environment
Benefits & Perks
  • Medical, Dental & Vision benefits available the 1st month after hire
  • Automatic enrollment into our 401k plan (subject to eligibility requirements)
  • Virtual fitness classes offered company-wide
  • Robust PTO offerings including: major holidays, vacation, sick, personal, & volunteer time
  • Employee discounts with major providers (i.e. wireless, gym, car rental, etc.)
  • Philanthropic support with both local and national organizations
  • Fun culture with company-wide contests and prizes
Equal Opportunity/Affirmative Action Employer

Corpay is an Equal Opportunity Employer. Corpay provides equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran and/or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department.

For more information about our commitment to equal employment opportunity and pay transparency, please click the following links: EEO and Pay Transparency

#LI-AG1

#LI-Onsite

#INDOPS

Other details
  • Job Family Service
  • Pay Type Hourly
  • Employment Indicator Employee


Apply Now

  • Account Manager

    1 month ago

    Wichita, United States Syndeo Full time

    Account Manager / Reservation Specialist - THIS IS NOT A REMOTE OPPORTUNITY Syndeo Staffing has direct placement and temp-to-hire opportunities for a few openings as for an Account Manager / Reservation Specialist. As an Account Manager / Reservation Specialist, you will have the responsibility of communicating with vendors to negotiate and oversee...

  • Chief Legal Officer

    4 weeks ago

    Wichita, Kansas, United States Account Recovery Specialists, Inc Full time

    Job OverviewAccount Recovery Specialists, Inc. is seeking a highly skilled and experienced General Counsel Attorney to join our team in Wichita. As a key member of our leadership team, you will be responsible for providing comprehensive legal advice and counsel to our CEO and executive team on a wide range of matters, including corporate governance,...

  • Accounting Specialist

    3 weeks ago

    Wichita Falls, Texas, United States Medical Solutions Full time

    Accounting Specialist - Job DescriptionWe are seeking a skilled Accountant to join our team. The ideal candidate will have strong analytical skills and the ability to work accurately in a fast-paced environment.Key Responsibilities:Perform financial analyses and prepare financial reportsEnsure compliance with financial regulations and policiesDevelop and...

  • Accounting Specialist

    4 weeks ago

    Wichita, Kansas, United States Spirit AeroSystems Full time

    Job SummarySpirit AeroSystems is seeking a highly skilled Accounting Specialist - General Ledger to join our team. As a key member of our accounting operations, you will be responsible for ensuring accurate recording of weekly payroll expenses, investigating and resolving any variances. You will also complete period-end accounting close activities, including...

  • Accounting Professional

    4 weeks ago

    Wichita, Kansas, United States Spirit AeroSystems Full time

    Spirit AeroSystems is a leading manufacturer of aerostructures for commercial and defense customers. We are seeking an experienced Accounting Professional to join our team as a General Ledger Specialist.Key Responsibilities:Complete period-end accounting close activities, including journal entries, balance sheet reconciliations, and financial report...

  • Client Services Account Manager

    3 weeks ago

    Wichita, United States Corpay Full time

    Client Services Account ManagerWhat We NeedCorpay is currently looking to hire a Client Services Account Manager within our CLC division. This position falls under our Lodging line of business and is located in Wichita, KS. In this role, you will manage a portfolio of customers and be responsible for maximizing business opportunities, providing premium...

  • Transaction Support Specialist

    2 weeks ago

    Wichita, United States Corpay Full time

    Transaction Entry SpecialistWhat We Need Corpay is currently looking to hire a Transaction Entry Specialist within our CLC division. This position falls under our Lodging line of business and is located in Wichita, KS. In this role, you will be responsible for accounting functions assigned to the individual Customer Focus Group (CFG). The purpose of the...

  • Client Services Account Manager

    3 weeks ago

    Wichita, United States Corpay Full time

    Client Services Account ManagerWhat We Need Corpay is currently looking to hire a Client Services Account Manager within our CLC division. This position falls under our Lodging line of business and is located in Wichita, KS. In this role, you will manage a portfolio of customers and be responsible for maximizing business opportunities, providing premium...

  • Client Services Account Manager

    3 weeks ago

    Wichita, United States Corpay Full time

    Client Services Account ManagerWhat We Need Corpay is currently looking to hire a Client Services Account Manager within our CLC division. This position falls under our Lodging line of business and is located in Wichita, KS. In this role, you will manage a portfolio of customers and be responsible for maximizing business opportunities, providing premium...

  • Client Services Account Manager

    3 weeks ago

    Wichita, United States Corpay Full time

    Client Services Account ManagerWhat We Need Corpay is currently looking to hire a Client Services Account Manager within our CLC division. This position falls under our Lodging line of business and is located in Wichita, KS. In this role, you will manage a portfolio of customers and be responsible for maximizing business opportunities, providing premium...

  • Culinary Specialist

    4 weeks ago

    Wichita, Kansas, United States Hyatt Regency Wichita Full time

    Job DescriptionThe Culinary Specialist will be responsible for preparing food items according to the main kitchen menu, recipe standards and customer request while ensuring preparation and service are of the highest possible quality in a timely manner.Key ResponsibilitiesPrepare and cook food items according to recipe standards and customer requestMaintain a...

  • Staff Accountant

    4 weeks ago

    Wichita, United States Cancer Center of Kansas Full time

    Overview: We are seeking a detail-oriented and motivated Staff Accountant to join our finance team onsite in Wichita, KS. The ideal candidate will possess a strong foundation in accounting principles and practices, with a focus on corporate accounting, tax, and financial services. This role is essential in ensuring accurate financial reporting and compliance...

  • Staff Accountant

    2 weeks ago

    Wichita, United States Cancer Center of Kansas Full time

    Overview: We are seeking a detail-oriented and motivated, full-time, onsite, Staff Accountant to join our finance team in Wichita, KS. The ideal candidate will possess a strong foundation in accounting principles and practices, with a focus on corporate accounting, tax, and financial services. This role is essential in ensuring accurate financial reporting...

  • Quality Assurance Specialist

    4 weeks ago

    Wichita Falls, Texas, United States Johnson Controls Full time

    Job Title: Quality Assurance SpecialistJohnson Controls is seeking a Quality Assurance Specialist to join our team. As a Quality Assurance Specialist, you will be responsible for performing quality audits on finished goods, purchased parts, and in-process parts and subassemblies. You will also assist with MTRs and FPRs reporting to the area QE with...

  • RN - Telemetry/PCU Specialist

    4 weeks ago

    Wichita Falls, Texas, United States White Glove Placement Full time

    Unlock Your Career PotentialAs a skilled RN - Telemetry/PCU Specialist, you will have the opportunity to work in a dynamic and challenging environment. With our comprehensive benefits package, you will enjoy competitive weekly pay, paid company housing or a generous housing stipend, and a team dedicated to your happiness 24/7.Key Benefits:Premium Insurance:...

  • Medical AR Specialist

    1 month ago

    Wichita, Kansas, United States Trajectory RCS, LLC Full time

    Job Title: Medical AR/Billing SpecialistAt Trajectory RCS, LLC, we are seeking a highly skilled Medical AR/Billing Specialist to join our team. As a key member of our revenue cycle management team, you will play a critical role in ensuring the timely and accurate processing of medical claims.Key Responsibilities:Work with accounts receivable aging reports to...

  • Revenue Specialist

    3 months ago

    Wichita, United States Genesis Health Clubs Full time

    Genesis Health Clubs is looking for a Revenue Specialist who would love to work in a fast-paced corporate accounting office. This full-time staff accountant will be responsible for cash management and reconciliations. The Revenue Specialist will be responsible for cash and revenue related items including the cash responsibilities listed below. They are also...

  • Revenue Specialist

    5 months ago

    Wichita, United States Genesis Health Clubs Full time

    Genesis Health Clubs is looking for a Revenue Specialist who would love to work in a fast-paced corporate accounting office. This full-time staff accountant will be responsible for cash management and reconciliations. The Revenue Specialist will be responsible for cash and revenue related items including the cash responsibilities listed below. They are also...

  • RN- Health Care Specialist

    4 weeks ago

    Wichita, Kansas, United States Host Healthcare Full time

    Job Title: RN- Health Care SpecialistJob Summary:Host Healthcare is seeking a travel nurse RN PACU - Post Anesthesia Care for a travel nursing job in Wichita, Kansas. This position offers a unique opportunity to work in a dynamic and challenging environment, providing exceptional patient care and contributing to the success of our team.Responsibilities:•...

  • Medical Office Data Entry Specialist

    4 weeks ago

    Wichita, Kansas, United States Wichita Surgical Specialists Full time

    Job SummaryWe are seeking a highly skilled Medical Scribe to join our team at Wichita Surgical Specialists. As a Medical Scribe, you will work closely with physicians and healthcare providers to provide real-time charting of physician and patient encounters during medical exams.Key ResponsibilitiesRetrieve medical records and document the results of...