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Physical Therapy Representative
4 months ago
Division/Department:
OrthoNY/Administrative Support Staff
Location:
Clifton Park, NY
Job Title:
Physical Therapy Representative
Reports to:
Physical Therapy Manager
Type of position:
Full Time - Hours vary 3 days/week from 10:30am-7pm & 2 days/week 6:30am-3pm
FLSA Status:
Non-Exempt
GENERAL DESCRIPTION
OrthoNY has an opening for a Physical Therapy Representative. This position accurately and efficiently collects and enters information needed from patients to facilitate processing and payment follow through for all services rendered.
RESPONSIBILITIES
- Greet patients promptly in a pleasant manner, obtain required information, documents and signatures from patients and enter into practice management system;
- Perform check-in process to nifty clinical staff and provider patient is ready to be seen;
- Verify patients’ eligibility and co-pays for the providers they are assigned each day;
- Perform check-out process, collect patient payments, including co-pays and any past due balances; post any cash collected into practice management system and issue receipt to patient; schedule follow-up appointments and testing as provider directs;
- Obtain authorization for physical therapy benefits;
- Other responsibilities as assigned.
QUALIFICATIONS
- High school diploma required, College Degree preferred;
- 1-3 years customer service experience in a medical setting preferred;
- Advanced certification billing/coding a plus.
OTHER INFORMATION
- This is an “in office” position in a safe work environment (COVID safety protocols in effect).
- This position will be based in our Albany office and/or satellite location; ability to travel between OrthoNY offices may be required.
