Engagement Center Specialist I-PT
4 weeks ago
Handles incoming service calls from clients, or potential clients, having questions regarding their current account relationships or seeking information about additional products and services. Completes client follow up resulting from inbound calls such as account maintenance, records research, and follow up on information requests. Makes outbound non-sales calls to support various departmental and company initiatives. Initiates client conversations to determine and appropriately address client financial needs, actively seeking sales referrals of the broad range of financial services and accounts offered by the bank and its affiliates. Maintains current and detailed knowledge of all bank products and services, as well as a working knowledge of non-bank services, such as brokerage and insurance, in order to effectively promote and refer these products. Essential Job Responsibilities _ _ Handles incoming service calls from customers including but not limited to: a. existing deposit and loan account inquiries , b. account maintenance requests, including name and address changes c. Online Banking and Mobile Banking access issues and inquiries, d. Online BillPay and Mobile Deposit inquiries, e. debit card transaction inquiries, hot cards, replacements, and new card account opening f. details on rates and promotional offerings , g. general "switchboard" type transfers to other employees, departments h. calls transferred from the integrated voice response system Completes client follow up resulting from inbound calls (i.e. account maintenance requests, records research, appropriate mailings, outbound calls to other departments, and calls back to clients). Makes outbound client service and support calls. Initiates and actively participates in client conversations to determine and appropriately address client needs. Actively seeks financial products and services referrals. Maintains current and detailed knowledge of all bank products and services, as well as a working knowledge of non-bank services, such as brokerage and insurance, in order to effectively promote and refer these products. Participates in several departmental sales contests per year in support of sales referral goals. Maintains a sense of urgency when handling phone inquiries, client follow up, and other daily activities, focusing on providing clients with the most effective and timely service possible. Ensures that the established Quality Service Goals are personally achieved on a consistent basis. Completes all self-education assignments in a timely manner (i.e. online compliance training, supervisor-assigned readings/exercises). Productively utilizes non-phone time to review e-mail, read Insite articles, review procedural updates, and access any Insite resources available to enhance job knowledge. Bona Fide Occupational Qualifications _ __ High school diploma or equivalent is required. Exceptional customer services skills and excellent interpersonal and communication skills, and a professional manner are required. Proficient computer skills and ability to learn company utilized systems is required. Ability to work day, evening, and weekend hours, with possible shift changes, is required. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or c arge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
-
Financial Solutions Specialist III
4 months ago
Indiana, United States First Commonwealth Bank Full timeAs a First Commonwealth Financial Solutions Specialist III you will live out our Mission to improve the financial lives of our neighbors and their businesses. You understand the importance of the customer experience, and the role each employees plays in delivering on our Customer Service Promise every day. You have a passion for building relationships,...
-
Support Specialist
7 days ago
Indiana, Pennsylvania, United States Kaleidoscope Family Solutions, Inc. Full timeJob Title: Support SpecialistThe Kaleidoscope Family Solutions, Inc. team is seeking a compassionate and dedicated individual to fill the role of Support Specialist. As an independent contractor, you will work closely with individuals with autism and intellectual disabilities, assisting them in developing daily living and social skills.About the Role:*...
-
Network Communications Systems Specialist
4 months ago
Indiana, United States U.S. Army Full timeAs a Network Communications Systems Specialist, you’ll supervise network management functions while overseeing integrated network control centers and multichannel communications systems. This includes installing tactical fiber and cable wiring, along with helping troubleshoot and reengineer associated network assets to support operational requirements....
-
Registered Nurse
2 months ago
Indiana, United States Indiana Regional Medical Center Full timePurpose * The Weekend Program was developed to offer employees an alternative scheduled that will suit their individual needs while also meeting the staffing needs of the hospital which operates 24 hours a day, 7 days a week for 365 days a year. Definitions * Weekend Employee-works 24 hours each weekend. * Additional $10 per hour Weekend Program *...
-
Radiology Imaging Specialist
3 weeks ago
Indiana, Pennsylvania, United States Advantis Medical Full timeJob DescriptionAdvantis Medical is currently seeking a skilled Radiology Imaging Specialist for a travel opportunity in Indiana, Pennsylvania.About the RoleDuration: 13 weeksShift: Rotating (8 hours per shift)Employment Type: TravelThis rewarding role involves providing high-quality care to patients at Indiana Regional Medical Center. As a trusted member of...
-
Oral Health Specialist
3 weeks ago
Indiana, Pennsylvania, United States Titan Placement Group Full timeWe are seeking a skilled Oral Health Specialist to join our team in Indiana, PA. This is an exciting opportunity to work with a progressive, financially stable Community Health Center that prioritizes patient care and well-being.**Estimated Salary:** $58,000 - $70,000 per yearAs an Oral Health Specialist, you will be responsible for providing high-quality...
-
Registered Nurse
2 months ago
Indiana, United States Indiana Regional Medical Center Full timePurpose * The Weekend Program was developed to offer employees an alternative scheduled that will suit their individual needs while also meeting the staffing needs of the hospital which operates 24 hours a day, 7 days a week for 365 days a year. Definitions * Additional $10 per hour * Weekend Employee-works 24 hours each weekend. Weekend Program *...
-
Indiana, PA, United States Rosman Search Full timeA Comprehensive Stroke Center in Eastern Indiana is seeking a number of Board Certified/Board Eligible Neurologists to join their growing team. With the ability to develop a practice that suits each physician’s goals, there is an opportunity for everyone. Work with a team of Neurointerventionalists and Neurosurgeons as a key member of their certified...
-
Critical Care Specialist
3 weeks ago
Indiana, Pennsylvania, United States US Acute Care Solutions Full timeWe are seeking a highly skilled Emergency Medicine Physician to join our team at US Acute Care Solutions.As a critical care specialist, you will have the opportunity to work in a fast-paced emergency department with a high volume of patients. Our modern 23-room ED is equipped with state-of-the-art technology, including Cerner EMR and well-equipped facilities...
-
Merchandiser Specialist
3 weeks ago
Indiana, United States Acosta Group Full timeMerchandiser Specialist General Information Company: PRE-US Location: INDIANA, Pennsylvania, 15701 Ref #: 73534 Function: Merchandising Employment Duration: Part-time Description and Requirements As a Premium Merchandiser Specialist, you'll represent hundreds of brands across several retail locations. You will work with a diverse set of products including...
-
Consumer Loan Sales Specialist
1 month ago
Indiana, United States OneMain Financial Full timeAt OneMain, Consumer Loan Sales Specialists empower customers - listening to their needs and providing access to friendly, fast, and affordable financing for life's expenses. Consumer Loan Sales Specialist will learn the lending and servicing business at OneMain allowing them to grow their career. I n the Role Deliver results related to individual and...
-
AV Staff|Part-time|IUP
4 weeks ago
Indiana, United States Oakview Group Full timeOak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals,...
-
Indiana, Pennsylvania, United States Born & Bicknell, Inc. Full timeAbout Our PracticeWe are a successful and growing healthcare-employed practice, dedicated to providing exceptional patient care in a state-of-the-art facility. As a Rheumatology Physician with our team, you will have the opportunity to work in an outpatient-only setting with no call duties.Compensation and BenefitsWe offer a highly competitive compensation...
-
Event Staff
4 weeks ago
Indiana, United States Oak View Group Full timeOak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals,...
-
Clinical Technology Specialist
1 week ago
Indiana, United States ForTec Medical Full timeForTec Medical is an industry leader, dedicated to improving patient health by delivering innovative surgical technologies to our healthcare customers on demand. Our dedicated team delivers service excellence, and we take pride in what we do each and every day. ForTec’s commitment to excellence, integrity and positive culture defines our organization....
-
AV Staff|Part-time|IUP
2 weeks ago
Indiana, United States Oak View Group Full timeOak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts...
-
AV Staff|Part-time|IUP
4 weeks ago
Indiana, United States Oak View Group Full timeOak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts...
-
Front Desk Support Specialist
7 days ago
Indiana, Pennsylvania, United States Margy Gray - State Farm Agent Full timeAbout the RoleThe ideal candidate will be highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. This role involves greeting clients warmly in person and over the phone, directing them to the appropriate team members.ResponsibilitiesManage appointment scheduling and office communications.Assist in handling...
-
Preschool Instructional Lead
17 hours ago
Indiana, Pennsylvania, United States Beacon Children's Learning Centers Full timeJob SummaryWe are seeking a highly qualified Preschool Lead Teacher to join our team at Beacon Children's Learning Centers in Greensburg and Indiana, PA. As an Early Childhood Education professional with a minimum of an associate's degree in ECE and experience working with children, you will play a vital role in delivering high-quality care and education to...
-
Community Outreach and Marketing Liaison
3 weeks ago
Indiana, Pennsylvania, United States Sleppy Chiropractic Full timeJob OverviewSleppy Chiropractic Family Wellness Center in Indiana, PA is seeking a dynamic Community Outreach and Marketing Liaison to join our team. This full- or part-time position enjoys a competitive salary of $30,000 per year + commission and great perks.Job ResponsibilitiesThis exciting role involves promoting our wellness center through various...