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Marketing Supervisor, Harbour Lights

2 months ago

Myrtle Beach, United States Bluegreen Vacations Full time
Job description

The In-House Marketing Supervisor is responsible for assisting in the day to day activities of the In-House Marketing Department. Must be able to drive production for all In-House Marketing Programs (owners, samplers, renters and exchangers, Owner BB Team, Pre-Arrival Team, Etc.). Also responsible for ensuring compliance with established policies, procedures and systems.
  • Recruit, train, and develop staff. Conduct performance appraisals, counseling, and coaching sessions.
  • Manage representative performance standards and penetration.
  • Maintain site penetration above approved levels without generating guest complaints.
  • Maintain gifting cost below approved or budgeted levels.
  • Hold weekly meetings with all associates to address procedures, policies, issues and programs.
  • Ensure weekly In-House reports are submitted to In-House Manager/ADOM by set deadline.
  • Maintain 100% Owner/Guest satisfaction by ensuring guests concerns are heard and needs are met.
  • Manage In-House Marketing Team personnel. This includes ensuring daily, weekly, and monthly reporting is accurate from both Concierge and TSW from a financial standpoint.
Job Type: Full-time

Benefits:
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Professional development assistance
  • Referral program
  • Retirement plan
  • Tuition reimbursement
  • Vision insurance
Schedule:
  • 8 hour shift
  • Evening shift
  • Holidays
  • Monday to Friday
  • Weekend availability
Supplemental pay types:
  • Bonus pay
Experience:
  • One year Timeshare Marketing Experience required.
  • Good with technology and learning new programs.


Work Location: In person

Please note that Hilton Grand Vacations Inc. (HGV) acquired Bluegreen Vacations Corporation ("Bluegreen") as of January 17, 2024. If hired, you will be an employee of Bluegreen, which is a wholly-owned subsidiary of HGV. A transition to HGV is occurring as we are in the process of integrating technology, systems and branding; however, it will take time until our separate operating systems, employment policies and benefits are fully integrated.

External only: Our goal is to improve the quality of work/life by providing equal employment opportunities for all candidates and team members. Bluegreen Vacations Corporation believes that diversity and inclusion is critical to our success, and we seek to recruit, develop and retain the most talented people from a broad candidate pool. We are a drug-free workplace, and if offered employment, candidate must be willing to submit to a background check/drug test. EOE/DFW