Resort General Manager

2 months ago


Myrtle Beach, United States Bluegreen Vacations Full time

Bluegreen Vacations is hiring a Resort (General) Manager at Harbour Lights Resort in Myrtle Beach, SC.

Nestled along the Intracoastal Waterway in Myrtle Beach just minutes from the surf, Harbour Lights is the perfect place for guests to explore everything this seaside destination has to offer. As a key member of our leadership team overseeing all Resort operations, you'll play a pivotal role in ensuring each owner and guest receives an unparalleled vacation experience.

Location: 2690 Harbour Lights Drive; Myrtle Beach, SC 29579

Compensation: Competitive base salary + eligible annual bonus. Relocation assistance available.

BENEFITS YOU'LL ENJOY:

  • Up to 21 Paid Days off per Year
  • 401K Match up to 5%
  • 9 Paid Holidays
  • Up to 2 Paid Volunteer Days
  • Medical, Dental, Vision Insurance
  • 6 weeks - Paid Parental Leave
  • Internal Growth and Career Pathing
  • Tuition Reimbursement
  • Safe and Fun Work Environment
  • Employee Discounts Including Childcare, Hotels and more

POSITION DETAILS:

  • As a Resort Manager, you will manage the Resort's daily operation, maintain established costs and quality standards.
  • Develop, coach, mentor all resort management, and perform appraisals of our departmental leadership and all resort associates.
  • Ensure the highest customer service level to current and prospective owners and guests.
  • Manage and achieve all areas of budgets by implementing proper controls.
  • Passion for excellence, a love for services, and an innate grasp to plan, implement, evaluate and continually improve operations.
  • Maintain resort designations, such as RCI (Resorts Condominium International) and Medallia Guest Satisfaction score benchmarks.

WHAT YOU'LL BRING:

  • Bachelor's Degree strongly preferred
  • Ability to work evenings, weekends, and holidays as operation needs dictate.
  • 5+ years of hospitality and a minimum of 3+ years in an Assistant General Manager or General Manager role.
  • Prior leadership experience in both front of the house and back of the house operations.
  • Timeshare knowledge preferred
  • Experience with developing financial budgets.
  • You have a track record passing Quality Assurance, Loss Prevention Internal Audits.

Please note that Hilton Grand Vacations Inc. (HGV) acquired Bluegreen Vacations Corporation (“Bluegreen”) as of January 17, 2024. If hired, you will be an employee of Bluegreen, which is a wholly-owned subsidiary of HGV. A transition to HGV is occurring as we are in the process of integrating technology, systems and branding; however, it will take time until our separate operating systems, employment policies and benefits are fully integrated.

Our goal is to improve the quality of work/life by providing equal employment opportunities for all candidates and team members. Bluegreen Vacations Corporation believes that diversity and inclusion is critical to our success, and we seek to recruit, develop and retain the most talented people from a broad candidate pool. If offered employment, candidate must be willing to submit to a background check. We promote a drug-free workplace and reserve the right to drug test. EOE


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