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Head of Digital Products

4 months ago

San Ramon, United States Franklin Templeton Full time

At Franklin Templeton, we're driving our industry forward by developing new and innovative ways to help our clients achieve their investment goals. Our dynamic and diversified firm spans asset management, wealth management, and fintech, offering many ways to help investors make progress toward their goals. Our talented teams working around the globe bring expertise that's both broad and unique. From our welcoming, inclusive, and flexible culture to our global and diverse business, we offer opportunities not only to help you reach your potential but also to contribute to our clients' achievements.

Come join us in delivering better outcomes for our clients around the world

The Opportunity

Digital is a significant growth area for Franklin Templeton (FT). FT's initial steps in digital were driven by fundamental research and innovation, this has led to a significant increase in demand for our digital products across the globe. Given the increase in pipeline, digital products need to be managed, developed, and deployed at a significantly larger scale. This requires formalizing the function along the lines of digital first tech companies. This role will lead the setting up of this function and help expand it.

As the Head of Digital Products, this role will oversee the conceptualization, build, and deployment of FT's digital products globally. The role would entail building the required product management function and be responsible for the delivery and deployment of FT products across multiple market segments and geographies. The head would have to conceptualize and build a digital platform that enables scalable, friction less growth of an internal plus external ecosystem around FT's digital capabilities. The role would own the end-to-end digital advice platform capability and drive user experience. The role is of a high span as it demands a deep understanding of client facing capabilities along with fundamental AI capabilities like Reinforcement Learning and Dynamic Programming, with a focus on finance.

What are the ongoing responsibilities of the Head of Digital Product Management

  • Lead the creation of a comprehensive, companywide roadmap that brings together inputs from several constituents including clients and teams across investments, business, research, engineering, data, and operations.

  • Work with the technology and executive leadership to build a multiyear/annual/quarterly roadmap.

  • Monitor and manage the execution.

  • Create Market Leading Products. Create advanced algorithmic products with fast performance and compelling user experience, based on a modern cloud architecture that incorporates the latest technology and innovations while delivering a differentiated value proposition to customers.

  • Articulate the roadmap as well as individual products/features as they are launched. Communicate the capabilities of different products to stakeholders and clients.

  • Acquire talent and build the team - Coach, mentor, manage a team of senior product leaders. Invest in team development and talent acquisition.

  • Oversee product delivery. Guide the engineering teams towards specific deliveries. Ensure strong alignment to target product features. Guide delivery schedules across competing priories. Signoff on delivery.

  • Directly manage delivery of critical AI products, as a subset of overall digital products. Drive MLOps, full stack development, testing and sign off for the AI products.

  • Engage with clients for solutioning and consult them on their digital transformation. Incorporate client feedback, competitive and market intelligence into product features and roadmap.

  • Be responsible for business results and revenue growth through product capabilities.

  • Engage with multiple stakeholders - senior leaders, partner firms and clients- on the digital product vision and strategy. Ensure active support around digital capabilities.

  • Digital is a growing business. An entrepreneurial background or mindset will help achieve business objectives while driving a scalable organization.

What ideal qualifications, skills & experience would help someone to be successful?

  • Extensive experience in product management, development, and operational roles. Solid understanding of AI and Mathematical Optimization given the nature of our advice products.

  • Minimum 10+ years of experience with significant background in technology, AI and data.

  • At least 5 years in a leading portfolio or product management role. Demonstrated ability to build, deploy and scale products. Demonstrated understanding of platform architecture, ideally in an investment/wealth management environment. Understanding of financial/investment advice can be a plus though not a must.

  • Masters or PhD in engineering, computer science, or other relevant technical discipline required. MBA preferred. The candidate needs to have a strong relevant background to manage the products as a business.

  • CFA, CQF or any quant finance background could be a plus but not essential.

  • Background in AI/ML and analytics will be relevant. Professional certifications and post graduate experience that demonstrate these capabilities will be relevant.

  • Demonstrated ability to manage complex programs, including execution, implementation and influencing skills. Ability to manage conflicting priorities and of influencing the broader organization.

  • Team player mindset with an ability to test, learn and pivot.

  • Passion for driving business growth.

When applying, please be sure to attach your resume / CV. Applications missing a resume file attachment will not be reviewed.

Compensation Range: Along with base compensation, other compensation is offered such as a discretionary bonus, 401k plan, health insurance, and other perks. There are several factors taken into consideration in making compensation decisions including but not limited to location, job-related knowledge, skills, and experience. At Franklin Templeton, we apply a total reward philosophy where all aspects of compensation and benefits are taken into consideration in determining compensation. The salary, benefits and variable rewards will reflect the seniority of the position and a competitive market rate. We expect the salary for this position to range between $200K - $300k, and will adjust the compensation accordingly based on experience and skills.

#LI-US

#DIRECTOR

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Experience our welcoming culture and reach your professional and personal potential

Our culture is shaped by our diverse global workforce and strongly held core values. Regardless of your interests, lifestyle, or background, there's a place for you at Franklin Templeton. We provide employees with the tools, resources, and learning opportunities to help them excel in their career and personal life.

Hear more from our employees

By joining us, you will become part of a culture that focuses on employee well-being and provides multidimensional support for a positive and healthy lifestyle. We understand that benefits are at the core of employee well-being and may vary depending on individual needs. Whether you need support for maintaining your physical and mental health, saving for life's adventures, taking care of your family members, or making a positive impact in your community, we aim to have your needs covered. Learn more about the wide range of benefits we offer at Franklin Templeton.

Highlights of our benefits include:

  • Three weeks paid time off the first year

  • Medical, dental and vision insurance

  • 401(k) Retirement Plan with 85% company match on your pre-tax and/or Roth contributions, up to the IRS limits

  • Employee Stock Investment Program

  • Tuition Assistance Program

  • Purchase of company funds with no sales charge

  • Onsite fitness center and recreation center*

  • Onsite cafeteria*

*Only applicable at certain locations

Learn more about the wide range of benefits we offer at Franklin Templeton

Franklin Templeton is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and existing employees, and we evaluate qualified applicants without regard to ancestry, age, color, disability, genetic information, gender, gender identity, or gender expression, marital status, medical condition, military or veteran status, national origin, race, religion, sex, sexual orientation, and any other basis protected by federal, state, or local law, ordinance, or regulation.

Franklin Templeton is committed to fostering a diverse and inclusive environment. If you believe that you need an accommodation to search for or apply for one of our positions, please send an email to accommodations@franklintempleton.com. In your email, please include the accommodation you are requesting, the job title, and the job number you are applying for. It may take up to three business days to receive a response to your request. Please note that only accommodation requests will receive a response.