Patient Service Specialist

1 week ago

Hendersonville, United States Select Physical Therapy Full time
Overview

When patients enter our center in Hendersonville, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. The front desk is your station to be a patient advocate, communicate with individuals via email and phone, manage patient payments and utilize multiple computer programs.  Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Check out the video below for additional insight into the work of our Patient Service Specialists 

Schedule:

  • Center Location: Hendersonville, TN
  • Type of Employment: Full Time
  • Hours: Weekdays - Varies (TBD)
  • Salary: Starting at $15/hour (Pending Experience) 
Responsibilities

We are actively seeking candidates who are adaptable and flexible, patient-centric, exceptional communicators, detail-oriented and team players.

In this role, typical responsibilities include the following:

  • Greet new and existing patients as they arrive, register new patients and provide information about what to expect during their visit
  • Schedule patient appointments in person or over the phone
  • Regular communication with parties including, but not limited to: attorney offices, insurance companies, translation companies, market operational leaders and business development team
  • Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications
  • Provide patients with pertinent information about their next appointment as they check out
  • Respond to requests for information from patients, providers, and coworkers
Qualifications

Minimum Requirements: 

  • High School Diploma or GED required

Preferred Qualifications:

  • 1 Year of Front Desk Experience
  • 1 Year of Medical Office Experience

Physical Requirements:

  • Ability to walk, stand, bend, and reach consistently throughout a work day/shift
  • Appropriate manual dexterity to enable typing (including10-key) throughout a work day/shift
  • Ability to lift up to 25lbs, safely, from ground to waist using proper body mechanics
  • Ability to carry office supplies up to 10lbs
  • Visual acuity (near and distant) sufficient to maintain accurate records, recognize people and understand written direction
  • Ability to speak and hear sufficiently to understand and give directions
Additional Data

Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal-opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.

  • Patient Service Specialist

    3 weeks ago

    Hendersonville, United States Tennessee Orthopaedic Alliance Full time

    Our Patient Service Specialist serves a very important role in the operation of our TOA clinics. The Patient Service Specialist assists in the operations of each clerical department, demonstrating a broad and encompassing knowledge of clinical operations, as well as our practice in general. This position can be called upon to step in and help in numerous...

  • Patient Service Specialist

    3 weeks ago

    Hendersonville, United States Select Medical Full time

    Overview When patients enter our center in Hendersonville, we want them to have an exceptional experience - starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side and business side of our center. The front desk is your station to be a patient advocate, communicate with individuals via email...

  • Patient Service Specialist

    1 week ago

    Hendersonville, United States Vanderbilt University Medical Center Full time

    Discover Vanderbilt University Medical Center: Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of diverse individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your...

  • Patient Service Representative

    2 months ago

    Hendersonville, United States Tennessee Orthopaedic Alliance Full time

    Patient Service Representative Clinic Operations Job Type Full-time Description The Patient Service Representative is the friendly and helpful face of TOA generally, the first person who interacts with our patients and their families. The Patient Service Representative sets the tone for a great patient visit by professionally and compassionately attending...

  • Bilingual Customer Service Specialist

    1 week ago

    Hendersonville, United States The Sherwin-Williams Company Full time

    Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay...

  • Guest Service Specialist

    4 weeks ago

    Hendersonville, United States Mister Carwash Full time

    Working at Mister Car Wash is all about opportunity-to be part of a team, achieve your goals, and have fun in a fast-paced environment. And with new stores in development, Mister has room for every team member to grow their career. Come work for us! We're currently seeking a Guest Service Specialist. WHAT YOU WILL DO: * Work with an amazing team in a fun...

  • Community Outreach Specialist I

    4 weeks ago

    Hendersonville, United States Mission Health Partners Full time

    Description IntroductionLast year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a(an) Community Outreach Specialist I with Mission Health Partners you can be a part of an organization that is devoted to giving back!BenefitsMission Health Partners, offers a total rewards package that supports the health, life,...

  • Patient Services Coordinator

    4 weeks ago

    Hendersonville, United States PT Solutions Physical Therapy Full time

    Job Overview & Responsibilities: PT Solutions Physical Therapy is a physical therapist-owned private practice. With points of service across the US, we work to create authentic connections with our patients to redefine recovery. Our Patient Services Coordinators (PSCs) support our clinicians as they strive to serve their patients using research-driven...

  • Medical Office Specialist

    4 weeks ago

    Hendersonville, Tennessee, United States HCA Healthcare Full time

    Description IntroductionDo you have the career opportunities as a(an) Medical Office Specialist you want with your current employer? We have an exciting opportunity for you to join Asheville Cardiology Hendersonville which is part of the nations leading provider of healthcare services, HCA Healthcare.BenefitsAsheville Cardiology Hendersonville, offers a...

  • Community Outreach Specialist I

    2 weeks ago

    Hendersonville, North Carolina, United States Mission Health Partners Full time

    Description Introduction Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a(an) Community Outreach Specialist I with Mission Health Partners you can be a part of an organization that is devoted to giving back Benefits Mission Health Partners, offers a total rewards package that supports the health,...

  • Call Center Specialist

    2 weeks ago

    Hendersonville, United States EmergeOrtho Full time

    Description EmergeOrtho is committed to being the trusted leader in innovative, quality-focused comprehensive musculoskeletal care. With offices across North Carolina, our Call Center Specialist position manages all incoming calls and directs them appropriately. The Call Center Specialists responsibility is to schedule and reschedule services and assist with...

  • Call Center Specialist

    2 months ago

    Hendersonville, United States EmergeOrtho Full time

    DescriptionEmergeOrtho is committed to being the trusted leader in innovative, quality-focused comprehensive musculoskeletal care. With offices across North Carolina, our Call Center Specialist position manages all incoming calls and directs them appropriately. The Call Center Specialist's responsibility is to schedule and reschedule services and assist with...

  • Community Outreach Specialist II

    3 weeks ago

    Hendersonville, United States Mission Health Partners Full time

    Description Introduction Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a(an) Community Outreach Specialist II with Mission Health Partners you can be a part of an organization that is devoted to giving back! Benefits Mission Health Partners, offers a total rewards package that supports the health,...

  • Resident Service Specialist

    1 week ago

    Hendersonville, United States UDR Full time

    Description UDR, Inc. is now hiring a Resident Service Specialist to join our team at Hickory Run, our community (#294 homes) located in Hendersonville. This position will also split time at Breckenridge, our community (#190 homes) located in Madison, TN. GENERAL SUMMARY OF DUTIES: Responsible to coordinate responses to resident service issues as well as...

  • Resident Service Specialist

    2 weeks ago

    Hendersonville, United States UDR Full time

    Description UDR, Inc. is now hiring a Resident Service Specialist to join our team at Hickory Run, our community (#294 homes) located in Hendersonville. This position will also split time at Breckenridge, our community (#190 homes) located in Madison, TN. GENERAL SUMMARY OF DUTIES: Responsible to coordinate responses to resident service issues as well as...

  • Cardiovascular Tech Specialist

    2 weeks ago

    Hendersonville, United States Mission Hospital Full time

    Description IntroductionLast year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a Cardiovascular Tech Specialist with Mission Hospital you can be a part of an organization that is devoted to giving back!BenefitsMission Hospital, offers a total rewards package that supports the health, life, career and...

  • Medical Records Specialist PRN

    4 weeks ago

    Hendersonville, United States HCA Full time

    Introduction Are you looking for a work environment where diversity and inclusion thrive? Submit your application for our Medical Records Specialist PRN opening with TriStar Hendersonville Medical Center today and find out what it truly means to be a part of the HCA Healthcare team. Benefits TriStar Hendersonville Medical Center, offers a total rewards...

  • Client Product Support Specialist I

    4 weeks ago

    Hendersonville, United States Costar Group, Inc. Full time

    Client Product Support Specialist I (Customer Service) Job Description Company Intro CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world's real estate,...

  • Membership Sales Specialist

    4 weeks ago

    Hendersonville, United States UFC GYM Full time

    GENERAL SUMMARY: The Membership Specialist (MS) will represent UFC GYM by providing a welcoming, informative, and entertaining experience for all members and guests during their visits. The Membership Specialist is responsible for driving potential members into the gym to deliver industry leading customer services to them as well as our current members. This...

  • Membership Sales Specialist

    4 weeks ago

    Hendersonville, United States UFC Gym Full time

    Job DescriptionJob DescriptionBenefits:Bonus based on performanceDental insuranceEmployee discountsFlexible scheduleFree uniformsHealth insuranceOpportunity for advancementTraining & developmentTuition assistanceVision insurance Looking to combine work, fitness, purpose and fun while changing lives? Being a team member of UFC GYM is more than a job. It's...