IT Field Support Specialist

2 weeks ago


Annapolis Junction, United States Cinteot Inc. Full time
IT Field Support Specialist

Description:

RIS I has an opening for an IT Field Support Specialist to support our end-user community by providing Tier 2 and Tier 3 on-site and remote supports for computer workstations, servers, printers, peripherals, and teleconferencing equipment.

  • Conducts site surveys
  • Assesses and documents current site configuration and user requirements
  • Analyzes existing requirements and prepares specifications for hardware acquisitions
  • Prepares engineering plans and site installation Technical Design Packages
  • Develops hardware installation schedules
  • Prepares drawings documenting configuration changes at each site
  • Prepares site installation and test reports
  • Configures computers, communications devices and peripheral equipment
  • Trains site personnel in proper use of hardware
  • Builds specialized interconnecting cables
  • Troubleshoot, repair, and test computer workstations, servers, printers, peripherals, and teleconferencing equipment
  • Install and configure computer workstations, servers, printers, peripherals, and teleconferencing equipment and associated cabling
  • Maintain government and/or vendor-manufactured fiber optic modems, multiplexer, fiber optic/Ethernet cables & telephone systems
  • Updates technical drawings using AutoCAD software as needed

**
**

Requirements:

Minimum education and experience level: High school/GED and a minimum of five (5) years of experience. Equivalent education and experience: Associate's degree and two (5) years of experience.

  • Highly skilled in installing, repairing and troubleshooting computer hardware and peripherals.
  • Well-versed in installing windows, software, applications, antivirus and patches.
  • Demonstrated ability to read and understand technical manuals and schematics.
  • Expertise in Microsoft Office Applications (Word, Excel, PowerPoint and Access).
  • Able to manage time and priorities effectively.
  • Able to work efficiently with minimal supervision.
  • Proficient in working with end-users remotely.
  • Demonstrated expertise in Microsoft Windows 7 and 10.
  • Familiar with Active Directory security and policies.
  • Excellent analytical and problem solving skills.
  • Outstanding communication skills to relate with team members and support workers.
  • Must be able to drive a company vehicle.
  • Must be available to work an 8 hour shift between the hours of 6am-and 6pm, as determined by management.

Benefits:

  • Complete Insurance Coverage
  • Blue Cross Medical, Delta Dental, Vision, Life
  • 401k with Company Contribution
  • Tuition Reimbursement
  • Generous Paid Time Off (including your birthday)

Cinteot is an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.



  • Annapolis, Maryland, United States Specialist Office Full time

    Job Title: Medical Support SpecialistJob Summary:We are seeking a highly skilled Medical Support Specialist to join our team at Specialist Office. As a Medical Support Specialist, you will play a vital role in providing exceptional patient care and supporting our clinical staff.Key Responsibilities:Prepare patients for examination and note their brief...


  • Annapolis Junction, Maryland, United States Independent Software Full time

    Job SummaryAs a Field Support Technician at Independent Software, you will play a crucial role in our team, collaborating with Tier 2 technical support and Availability Management teams to ensure effective issue resolution and provide a rich learning environment for your professional growth. Your primary responsibilities will include providing technical...


  • Annapolis, United States Cinteot Inc. Full time

    IT Field Support Specialist 1Description: The Hardware Technician (IT Field Support Specialist 1) provides Tier 2 and 3 on-site and remote supports for computer workstations, servers, printers, peripherals, and teleconferencing equipment. Conducts sites surveys; assesses and documents current site configuration and user requirements. Analyzes existing...

  • IT Support Specialist

    4 weeks ago


    Annapolis Junction, Maryland, United States Twenty Bridge Staffing Full time

    Job SummaryWe are seeking a skilled IT Support Specialist to join our team at Twenty Bridge Staffing. The ideal candidate will have a strong background in computer hardware and software, with experience in troubleshooting and repairing complex technical issues.The successful candidate will be responsible for providing on-site and remote support for computer...

  • IT Support Specialist

    4 weeks ago


    Annapolis Junction, Maryland, United States General Dynamics Information Technology Full time

    Job Title: Information Technology Support SpecialistJob Summary:General Dynamics Information Technology is seeking an Information Technology Support Specialist to provide technical support and troubleshooting services for incoming queries and issues related to computer systems, software, and hardware. The ideal candidate will have 1+ years of related...


  • Annapolis Junction, Maryland, United States General Dynamics Information Technology Full time

    Job Title: Enterprise IT Support SpecialistJob Summary:We are seeking an experienced Enterprise IT Support Specialist to join our team at General Dynamics Information Technology. As an Enterprise IT Support Specialist, you will provide technical support and troubleshooting services for incoming queries and issues related to computer systems, software, and...


  • Annapolis Junction, Maryland, United States General Dynamics Information Technology Full time

    Job Title: Information Technology Support SpecialistJob Summary:We are seeking an experienced Information Technology Support Specialist to join our team at General Dynamics Information Technology. As an IT Support Specialist, you will be responsible for providing technical support and troubleshooting services for incoming queries and issues related to...


  • Annapolis, Maryland, United States Strategic Home Media Full time

    Job Summary:We are seeking a skilled Field Installation Specialist to join our team at Strategic Home Media. As a Field Installation Specialist, you will work with our team to complete installs and service calls in a timely and efficient manner.Key Responsibilities:Complete one-room audio/video installs and setupSatellite/Cable systems setup and...


  • Annapolis Junction, Maryland, United States Columbia Technology Partners Full time

    Job DescriptionAs a Technical Support Specialist at Columbia Technology Partners, you will play a critical role in resolving technical requests from self-service tickets, ensuring seamless support for internal and external customers. Your expertise in system administration will be essential in creating, deleting, and modifying customer accounts, as well as...


  • Annapolis Junction, United States Jovian Concepts Inc Full time

    The Business Support Specialist shall be responsible for providing administrative services to assist in the following: extensive record keeping, management of documents, scheduling clients for appointments, overseeing the direction of patients or applicants, employees, and contractors through various processes, filing of confidential evaluations, data entry...


  • Annapolis Junction, Maryland, United States Columbia Technology Partners Full time

    Job OverviewColumbia Technology Partners is seeking a highly skilled and customer-focused Customer Support Specialist to join our team. As a key member of our support team, you will be responsible for providing exceptional support to our clients via phone, email, and chat.Key ResponsibilitiesProvide first contact resolution for Tier 1 and Tier 2 support...


  • Annapolis Junction, Maryland, United States DCCA Full time

    Job SummaryWe are seeking a highly skilled and experienced Administrative Support Specialist to join our team at DCCA. As a key member of our team, you will be responsible for providing administrative support to our program management team, ensuring the smooth operation of our government contracts.Key ResponsibilitiesProvide administrative support to program...


  • Annapolis, Maryland, United States BROTHERS FLOORING SERVICES LLC Full time

    We are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at Brothers Flooring Services LLC. As an Administrative Support Specialist, you will be responsible for providing administrative support to our CEO and other team members, including processing documents, maintaining databases, and communicating with the...


  • Annapolis Junction, Maryland, United States Jovian Concepts Inc Full time

    The Administrative Support Specialist at Jovian Concepts Inc. will be responsible for providing administrative services to assist in the following:Key ResponsibilitiesExtensive record keeping and management of documentsScheduling clients for appointments and overseeing the direction of patients or applicants, employees, and contractors through various...


  • Annapolis Junction, Maryland, United States Orion Consortium Full time

    Job Title: Windows Desktop Support SpecialistJob Summary: We are seeking a skilled Windows Desktop Support Specialist to join our team at Orion Consortium.Key Responsibilities:* Provide third-level support for Windows desktop issues escalated from Tier 1 and Tier 2 support teams.* Diagnose and resolve complex hardware and software problems.* Perform root...


  • Annapolis Junction, Maryland, United States Independent Software Full time

    As a Field Support Technician at Independent Software, you will play a vital role in our team, collaborating with our Tier 2 technical support and Availability Management teams to ensure effective issue resolution and provide a rich learning environment for your professional growth.You will provide technical support and troubleshooting for network, desktop,...


  • Annapolis Junction, Maryland, United States Intelliforce-IT Solutions Group, LLC. Full time

    Product Evaluation and Integration: As a Network Automation Specialist at Intelliforce-IT Solutions Group, LLC, you will perform in-depth analysis, diagnostics, and evaluations of new commercial-off-the-shelf (COTS) products and tools. Your expertise will be utilized to handle the installation and customization of COTS products in enterprise environments on...


  • Junction City, Kansas, United States SUEZ - Water Technologies & Solutions Full time

    Job Title: Field Service SpecialistJob Summary: We are seeking a highly skilled Field Service Specialist to join our team at Veolia Water Technologies & Solutions. As a Field Service Specialist, you will be responsible for delivering top-notch on-site technical customer service, including conducting chemical tests, maintaining chemical feed and control...


  • Annapolis Junction, United States Cordia Resources by Cherry Bekaert Full time

    A proficient Cyber Systems Support Specialist to address end-user technical support queries on the Persistent Cyber Training Environment (PCTE) platform. The position involves documenting, monitoring, and resolving reported issues while ensuring adherence to operational service level standards. The specialist will utilize product information and solution...


  • annapolis junction, United States Cordia Resources by Cherry Bekaert Full time

    A proficient Cyber Systems Support Specialist to address end-user technical support queries on the Persistent Cyber Training Environment (PCTE) platform. The position involves documenting, monitoring, and resolving reported issues while ensuring adherence to operational service level standards. The specialist will utilize product information and solution...