Call Center Representative

3 weeks ago

Pleasantville, United States Benjamin Franklin Plumbing Full time
Benefits:
  • Opportunity for advancement
Plumbing Careers at Benjamin Franklin Plumbing®

Do you value professionalism and punctuality? Do you want to work with the best professionals in the plumbing industry? Then you could be a candidate for Benjamin Franklin Plumbing If you are an individual who values a rewarding career and would like your customers to be genuinely satisfied, you may be a match for our team.

JOB SUMMARY

This position answers incoming client telephone calls. CSR is also responsible for making out bound calls to schedule service calls. CSR is responsible for making out bound "Happy Check" calls about service visits.

JOB DUTIES
  • Answers incoming client telephone calls and recognizes that this is where the client will form their first impression of the company
  • Good communication with the client is essential Has a courteous and pleasant demeanor, whether on a phone call or not
  • Ensures that each telephone call is answered before the third ring and that the approved company greeting and script is used each time
  • Calls Agreement Membership clients, as scheduled service appointments, should be booked to make up for any shortfall of repair calls
  • Performs "Happy Check" phone calls.
MINIMUM REQUIREMENTS
  • High school diploma or equivalent required
  • Above-average verbal and telephone communication skills are essential
  • Must have good computer software skills
  • Prior customer service experience preferred
  • Knowledge of Service Titan software a plus
  • Knowledge of inside sales a plus
  • Bilingual a plus
We want to make joining our team as easy as possible. Our team members are the most valuable assets in our organization. It's true, our employees come first How do we prove it? First things first.
  • Pay- We believe the best performers deserve the best pay. That's why we want to pay YOU the best competitive rate.
  • Commissions - CSRs are able to make commissions on memebership sales on top of base pay

So, if you have a great attitude and a strong work ethic, and are someone who takes pride in the work you do, then we want to hear from you

Job Type: Full-time

Salary: based on experience

Join the Benjamin Franklin Plumbing Team

We want to make joining our team as easy as possible. Our team members are the most valuable assets in our organization. It's true, our employees come first How do we prove it? First things first.

  1. Pay- We believe the best performers deserve the best pay. That's why we want to pay YOU the best competitive rate.
  2. Flexibility- We want YOU to have time for the most important things in your life. Our scheduling is flexible. Find out how we do it.
  3. Career Path- We offer you an unlimited future with our world class training programs. Our training programs include Technical Training, Virtual technical training, communications, sales, and more If you are serious about your career and want to learn from the best in the industry apply today


So, if you have a great attitude and a strong work ethic, and are someone who takes pride in the work you do, then we want to hear from you

Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits. All inquiries about employment, benefits, scheduling and compensation at this franchise should be made directly to the franchise location, and not to Benjamin Franklin Plumbing Corporate.

  • Call Center Representative

    2 weeks ago

    Pleasantville, United States Mister Sparky Full time

    Call Center Representative Full Time • Pleasantville Join Our Team of Professional Electricians Do you value professionalism and punctuality? Do you want to work with the best pros in the electrical industry? Then you could be a candidate for Mister Sparky. If you value a rewarding career and would like your customers to be genuinely satisfied, you’ll...

  • Call Center Representative

    1 week ago

    Pleasantville, United States Mister Sparky Full time

    Call Center Representative Full Time - Pleasantville Join Our Team of Professional Electricians Do you value professionalism and punctuality? Do you want to work with the best pros in the electrical industry? Then you could be a candidate for Mister Sparky. If you value a rewarding career and would like your customers to be genuinely satisfied, you'll be...

  • Call Center Representative

    1 week ago

    Pleasantville, United States Mister Sparky Electric Full time

    Join Our Team of Professional Electricians Do you value professionalism and punctuality? Do you want to work with the best pros in the electrical industry? Then you could be a candidate for Mister Sparky. If you value a rewarding career and would like your customers to be genuinely satisfied, you'll be fit for our team! Opportunities for professional...

  • Call Center Representative

    4 weeks ago

    Pleasantville, United States Benjamin Franklin Plumbing - Tom's River Full time

    Benefits: Opportunity for advancement Plumbing Careers at Benjamin Franklin Plumbing Do you value professionalism and punctuality? Do you want to work with the best professionals in the plumbing industry? Then you could be a candidate for Benjamin Franklin Plumbing! If you are an individual who values a rewarding career and would like your customers to be...

  • Call Center Representative

    2 weeks ago

    Pleasantville, United States Mister Sparky of Pleasantville, NJ Full time

    Join Our Team of Professional Electricians Do you value professionalism and punctuality? Do you want to work with the best pros in the electrical industry? Then you could be a candidate for Mister Sparky. If you value a rewarding career and would like your customers to be genuinely satisfied, you’ll be fit for our team! Opportunities for professional...

  • Call Center Representative

    2 weeks ago

    Pleasantville, United States Mister Sparky of Pleasantville, NJ Full time

    Job DescriptionJob DescriptionJoin Our Team of Professional ElectriciansDo you value professionalism and punctuality? Do you want to work with the best pros in the electrical industry? Then you could be a candidate for Mister Sparky. If you value a rewarding career and would like your customers to be genuinely satisfied, youll be fit for our team!...

  • Call Center Representative

    2 weeks ago

    Pleasantville, United States Mister Sparky of Pleasantville, NJ Full time

    Join Our Team of Professional ElectriciansDo you value professionalism and punctuality? Do you want to work with the best pros in the electrical industry? Then you could be a candidate for Mister Sparky. If you value a rewarding career and would like your customers to be genuinely satisfied, you’ll be fit for our team! Opportunities for professional...

  • Call Center Representative

    2 weeks ago

    Pleasantville, United States One Hour Heating and Air Conditioning Full time

    Join Our Team of HVAC Service Pros Today! Do you value professionalism and punctuality? Do you want to work with the best pros in the HVAC industry? If you are an individual who values a rewarding career and providing amazing customer experiences, you may be a match for our team. Opportunities for professional technicians and customer service professionals...

  • Call Center Representative

    6 days ago

    Pleasantville, United States One Hour Heating and Air Conditioning Full time

    Join Our Team of HVAC Service Pros Today! Do you value professionalism and punctuality? Do you want to work with the best pros in the HVAC industry? If you are an individual who values a rewarding career and providing amazing customer experiences, you may be a match for our team. Opportunities for professional technicians and customer service professionals...

  • Outside Sales Representative HVAC

    7 hours ago

    Pleasantville, United States APR Supply Co. Full time

    Job DescriptionJob DescriptionWho We Are:With 42 locations throughout Pennsylvania, New Jersey and Delaware and a team over 475 strong, APR Supply Co. is a premier full-service distributor of PVF, plumbing, HVAC and hydronic supplies.APR Supply Co. bases our business and culture upon four core values; Customer, Accountability, Excellence, Results. Eligible...

  • Furniture Sales and Interior Design Associate

    8 hours ago

    Pleasantville, United States Oskar Huber Furniture and Design Full time

    Job DescriptionJob DescriptionOskar Huber Furniture & Design is seeking a talented Interior Designer and/or Furniture Sales Consultant to join our team. This opportunity offers a successful career with the potential to earn 100K+. Our ideal candidate will possess excellent customer service skills, motivation for sales, and a passion for design.Job...

  • Pace Connect Student Assistant

    5 days ago

    Pleasantville, United States Pace University Full time

    Pace Connect operates Monday through Thursday from 5:00 - 8:00 pm and sometimes from 3:00-5:00. Associates generally work two shifts per week. Calling is done from Goldstein Academic Center room 230. Exact schedule to be determined with supervisor; no more than 20 hours per week when school is in session and no more than 35 hours per week during...

  • Automatic Door Technician

    1 month ago

    Pleasantville, United States Lane Valente Industries Full time

    Job DescriptionJob DescriptionLane Valente Industries is a Leading International construction and facility maintenance company with offices throughout the U.S. and Canada.We have a strong in-house group of field technicians that services top U.S. corporations and are supported by top notch managers in our offices.We are always looking for talented people...

  • Flex Merchandiser

    5 days ago

    Pleasantville, United States Drive Line Service Full time

    Flex Merchandiser Date Posted: 05/15/2024 Apply Employee Type: Part Time Location: PLEASANTVILLE, OH Pay Rate: $11.50 Date Posted: 05/15/2024 Job ID: 148374 Job Description Retail Merchandisers Needed! Earn $$11.50 / hour - Flexible Hours and Workdays – Make Your Own Schedule! This is a flexible, variable hour position with hours that depend...

  • Assistant Program Manager

    5 days ago

    Pleasantville, United States The GEO Group, Inc. Full time

    Benefits Information: Full-time employees will enjoy a competitive benefits package with options for you and your family including: Paid Time Off 14 Paid Holidays + Birthday Holiday 401(k) Matching Health Insurance Vision Insurance Life Insurance Health Savings Account Tuition Reimbursement Employee Discount Reduced Tuition Rates ...

  • FAA QA Test Engineer

    4 days ago

    Pleasantville, United States LS Technologies, LLC Full time

    Job DescriptionJob DescriptionJob Description Join LS Technologies, a Tetra Tech company, as a QA Test Engineer, specializing in high-fidelity modeling, statistical analysis, and advanced programming for cutting-edge aviation tools. Conduct formal system testing, analyze user requirements, and design test plans. Participate in risk management assessment and...

  • FAA QA Test Engineer

    6 days ago

    Pleasantville, United States LS Technologies, LLC Full time

    Job DescriptionJob DescriptionJob Description Join LS Technologies, a Tetra Tech company, as a QA Test Engineer, specializing in high-fidelity modeling, statistical analysis, and advanced programming for cutting-edge aviation tools. Conduct formal system testing, analyze user requirements, and design test plans. Participate in risk management assessment and...