Schedule Specialist

3 weeks ago

Tallahassee, United States LHC Group Full time

Summary

We are hiring for a Schedule Specialist.

At SunCrest OMNI Home Health in Tallahassee, a part of LHC Group, we embrace a culture of caring, belonging, and trust and enjoy themeaningful connections that come from it: for the whole patient, their families,each other, and the communities we serve-it truly is all about helping people.

We strive to offer benefits that reward the whole you

  • employee wellness programs
  • flexibility for true work-life balance
  • holidays & paid time off
  • continuing education & career growth opportunities
  • company-wide support & resources tohelp you achieve your goals

Take your career to a new level of caring. Apply today

Responsibilities

The Scheduling Specialist is responsible for managing patient referrals and visit schedules.

Utilizes an automated scheduling system to maintain a calendar of services for both episodic and per visit customers.

Processes workflow for requested scheduled, missed, rescheduled, reassigned, declined, and delivered visits.

Monitors pending referrals daily and assigns licensed professional and case manager for all start of care visits.

Communicates daily with field staff regarding any visits unaddressed in late, pending, or incomplete status for resolution as appropriate.

The Scheduling Specialist is responsible for managing patient referrals and visit schedules. Assigns patient assessments and other visits as ordered by the physician using an online scheduling system. Collaborates with the Team Leader to identify clinicians with the appropriate experience and skill set to match patient needs.

Education and Experience

Education Requirements

  • High school education or equivalent

Experience Requirements

  • Minimum one year of scheduling experience in health care setting using an online scheduling system is preferred.
Skill Requirements
  • Exceptional organizational, customer service, communication, and decision making skills required.
  • Working knowledge of state and federal regulations governing OASIS visits, supervisory, and reassessment visits

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