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Dishwashers (Utility)

3 months ago

Port St Lucie, United States Sandpiper Bay Resort Full time

Job Type

Full-time

Description

Job Summary:

This Dishwasher (Steward) will be responsible for maintaining kitchen work areas, equipment, and utensils in clean, orderly, and sanitary condition. The tasks of this position also include:

  • Dish washing
  • Sweeping
  • Scrubbing floors
  • Stocking supplies, Cupboards, Refrigerators, or Salad bars
  • Maintaining the upkeep of public area including pool and beach (Food & beverage venues)
Key Responsibilities:

Safety and Security
  • Follow policies and procedures for the safe operation and storage of tools, equipment, and machines.
  • Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment.
  • Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor.
  • Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel.
  • Use proper equipment, wear appropriate personal protective clothing (PPE), and employ correct lifting procedures, as necessary, to avoid injury.
  • Complete appropriate safety training and certifications to perform work tasks.
  • Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters).
  • Maintain awareness of undesirable persons on property premises.
Policies and Procedures
  • Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures.
  • Protect the privacy and security of guests and coworkers.
  • Follow company and department policies and procedures.
  • Maintain confidentiality of proprietary materials and information.
  • Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.
  • Perform other reasonable job duties as requested by Supervisors.
Guest Relations
  • Address guests' service needs in a professional, positive, and timely manner.
  • Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.
  • Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEAD, Service Essentials) to resolve issues, delight, and build trust.
  • Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.
  • Assist other employees to ensure proper coverage and prompt guest service.
  • Thank guests with genuine appreciation and provide a fond farewell.
Communication
  • Speak to guests and co-workers using clear, appropriate and professional language
Working with Others
  • Support all co-workers and treat them with dignity and respect.
  • Develop and maintain positive and productive working relationships with other employees and departments.
  • Partner with and assist others to promote an environment of teamwork and achieve common goals.
  • Quality Assurance/Quality Improvement
  • Comply with quality assurance expectations and standards.
Physical Tasks
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
  • Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
  • Visually inspect tools, equipment, or machines (e.g., to identify defects).
  • Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
  • Move up and down stairs and/or service ramps.
Assists Management
  • Communicate with guests, other employees, or departments to ensure guest needs are met.
Greeting and Seating
  • Thank every guest upon departure, invite them to return, and wish them a fond farewell.
Requirements

Preferred Qualifications
  • English Language Proficiency
  • Customer Service Orientation
  • Problem Solving
  • Integrity
  • Dependability
  • Stress Tolerance
  • Safety Orientation
  • Adaptability/Flexibility
  • Positive Demeanor
  • Presentation
  • Initiative Time Management
  • Planning and Organizing
  • Detail Orientation
  • Multi-Tasking Proper Lifting Techniques
  • Visual Acuity
  • Physical Strength
  • Stamina
Education and Experience
  • High school diploma


Salary Description

$13/hr