T-Mobile - Retail Sales Manager - Brighton, MI

2 months ago

Brighton, United States United Wireless Full time

Be unstoppable with us

T-Mobile is synonymous with innovation-and you could be part of the team that disrupted an entire industry We reinvented customer service, brought real 5G to the nation, and now we're shaping the future of technology in wireless and beyond. Our work is as exciting as it is rewarding, so consider the career opportunity below as your invitation to grow with us, make big things happen with us, above all, #BEYOU with us. Together, we won't stop

Job Overview:

As a Retail Store Manager, you're ready to lead by example, go All IN, and rally & empower your team to give it their all in becoming the best in the world at connecting customers to their world. Responsible for all operations of a T-Mobile retail store. Must be familiar with all aspects of retail, including hiring, scheduling, training, marketing, assets prevention & team leadership. Primary point of contact for employees of the retail store.

Job Responsibilities:

  • Complete observations of store employees' interactions with customers, including feedback, to be used in development, training, and coaching conversations ensuring assigned team trainings are completed on time.
  • Assist with customer-related issues that would positively impact the customer's experience within the T-Mobile brand & expectations.
  • Own store success and take ownership for store employees' work-related needs, store leadership, staffing and scheduling, maintaining labor controls, marketing, loss prevention and all other store functions.
  • Support operational excellence by observing every store function, monitoring sales and inventory, manage sales tracking and implementing new store programs and initiatives.
  • Maintain a neat clean organized store environment at all times.
  • Seek to hire store employees who are passionate about building long-lasting customer relationships and are fired up about the T-Mobile Brand, and digital technology.
  • Support your team through development, training, mentoring, driving behaviors that will lead to earning a place in our customer's hearts and store employee success.
  • Lead by example, staying up to date on the latest products, services, training, and leadership best practices to remain an expert resource to your team.
  • Support team initiatives and create an inclusive environment.
  • Responsible for the overall productivity results in the store. Drive operational efficiencies to help minimize risk and protect the store's assets. Deliver financial results based on key performance indicators. Identify ways to manage and control store expenses.
  • Show your team you're invested in their success through personalized performance management plans and conversations, as well as celebrating achievements through recognition.
  • Ensure store employees meet and/or exceed defined, monthly success measurements.
  • Meet or exceed sales goals for the store.
  • Actively upholds all United Wireless and T-Mobile policies and procedures.

Requirements:

  • At least 18 years of age
  • Legally authorized to work in the United States
  • Must have reliable transportation
  • Must have open availability / no schedule restrictions
  • Availability to work a flexible schedule that includes weekends, evenings, and holidays
  • Ability to work the needs of the business, which may include 44 hours or more per week

Education:

  • High School Diploma / GED

Work Experience:

  • 1-3 years Management experience in retail sales
  • 1-3 years Sales & sales management experience

Knowledge, Skills, and Abilities:

  • Communication
  • Microsoft Office
  • Store Management
  • Store Operations
  • Customer Service

Benefits:

The following are offered to our full-time employees:

  • Health / Dental / Vision / Life Insurance
  • Long Term and Short Term Disability
  • Paid Time Off

Physical Demands:

The physical demands described below are representative of those that must be met by an individual to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

While performing the duties of this position, the Retail Sales Representative is regularly required to stand and lean over, use hands and fingers, handle and feel objects, pens, use telephone, talk and hear. This person will work in a construction environment at times. Must be able to work a 40-hour work week and must be able to work nights, weekends and holidays. Must be able to stand or sit for long periods of time. Ability to use both hands in fine, gross manipulation of small tools, such as copier, computer, and telephone. Must have ability to see well enough to read handwritten and typewritten material.

Equal Employment Opportunity:

United Wireless is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation, or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process.

About United Wireless:

United Wireless presently operates over one hundred T-Mobile-branded retail shops nationwide. Established in 2007 and based in Farmington Hills, Michigan. United Wireless is the fasted growing TPR in the nation. Although we have grown through leaps and limits over the last few years, our company tradition stays the same. We are a corporation with a family feel.

  • Mobile Associate

    2 months ago

    Brighton, United States T-Mobile Full time

    T-Mobile - 462 Washington St [Sales Associate / Team Member] As a Mobile Associate at T-Mobile, you'll: Help customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store; Explore individual needs and provide hands-on demonstrations of the latest and greatest technology in-store; Perform side-by-side...

  • Retail Sales Expert

    3 days ago

    Brighton, Colorado, United States T-Mobile (MobileOne, LLC) Full time

    Reach New Heights as a Retail Sales ExpertT-Mobile (MobileOne, LLC) is hiring a Retail Sales Representative to join our team. As a key player in delivering exceptional customer experiences, you'll play a crucial role in building loyalty and driving sales.About the Role:We're seeking an individual who can thrive in a fast-paced environment, stay focused on...

  • Afternoon Retail Coordinator

    4 days ago

    Brighton, Michigan, United States Once Upon a Child - Brighton, MI Full time

    **About the Role:** As a Shift Leader at Once Upon a Child in Brighton, you will play a vital role in ensuring the smooth operation of our retail store. You will be responsible for managing daily sales, supervising team members, and providing exceptional customer service. If you have a passion for retail and leadership, this could be the perfect opportunity...

  • Retail Store Supervisor

    1 day ago

    Brighton, Michigan, United States Once Upon a Child - Brighton, MI Full time

    **Job Overview:** Once Upon a Child in Brighton is seeking an experienced retail professional to lead our afternoon shifts. The ideal candidate will possess excellent leadership skills, strong attention to detail, and the ability to provide exceptional customer service.**Responsibilities:Sales and Customer Service: Manage daily sales, process credit card...

  • Behavior Therapist in Brighton, MI

    4 days ago

    Brighton, Michigan, United States Soliant Full time

    OverviewSoliant is partnering with a school district in the Brighton, MI area to find a Registered Behavior Technician for the upcoming school year.

  • Physical Therapist

    2 weeks ago

    Brighton, United States HealthOp Solutions Full time

    Job DescriptionJob DescriptionIntroductionJoin a compassionate team dedicated to improving lives through physical therapy. Our clinic in Brighton, MI, emphasizes patient care, innovation, and a collaborative environment.Why Work With UsWe offer a supportive atmosphere with opportunities for growth and development, a competitive compensation package, and...

  • Business Operations Assistant

    2 weeks ago

    Brighton, Michigan, United States Swoon Full time

    Job OverviewWe are seeking a detail-oriented Business Operations Assistant to join our team in Brighton, MI.Location: Brighton, MI Duration: 3 MonthsPay Rate: $29/hourResponsibilitiesThe successful candidate will be responsible for:Routine customer service and support with accounts receivables and payablesPaying all vendor invoices while ensuring proper GL...

  • Physical Therapist

    4 weeks ago

    Brighton, MI, United States Athletico Physical Therapy Full time

    Position Overview: Athletico’s Greater Purpose is to empower people, inspire hope and transform lives. We accomplish this by providing exceptional, progressive, and cost-effective care that emphasizes education and prevention of future injury. We continuously INVEST IN OUR CLINICIANS and demonstrate our Core Values of one team, understanding our...

  • Physical Therapist

    3 weeks ago

    Brighton, MI, United States Athletico Physical Therapy Full time

    Physical Therapist - Brighton, MI at Athletico Physical Therapy summary: As a Physical Therapist at Athletico in Brighton, MI, you'll empower patients to enhance their health and quality of life through exceptional care. The role emphasizes education and prevention, providing a culture of continuous learning and teamwork with opportunities for...

  • Athletico Physical Therapy | Physical Therapist | brighton, mi

    4 weeks ago

    brighton, United States Athletico Physical Therapy Full time

    Position Overview:Athletico’s Greater Purpose is to empower people, inspire hope and transform lives. We accomplish this by providing exceptional, progressive, and cost-effective care that emphasizes education and prevention of future injury. We continuouslyINVEST IN OUR CLINICIANSand demonstrate our Core Values of one team, understanding our business,...

  • Athletico Physical Therapy | Physical Therapist

    3 weeks ago

    brighton, United States Athletico Physical Therapy Full time

    Physical Therapist - Brighton, MI at Athletico Physical Therapy summary: As a Physical Therapist at Athletico in Brighton, MI, you'll empower patients to enhance their health and quality of life through exceptional care. The role emphasizes education and prevention, providing a culture of continuous learning and teamwork with opportunities for...

  • Athletico Physical Therapy | Physical Therapist

    4 weeks ago

    brighton, United States Athletico Physical Therapy Full time

    Position Overview: Athletico’s Greater Purpose is to empower people, inspire hope and transform lives. We accomplish this by providing exceptional, progressive, and cost-effective care that emphasizes education and prevention of future injury. We continuously INVEST IN OUR CLINICIANS and demonstrate our Core Values of one team, understanding our business,...

  • Seasonal Retail Sales Associate

    2 weeks ago

    Brighton, Michigan, United States Michaels Stores, Inc. Full time

    Are you passionate about delivering top-notch customer service and working in a fast-paced retail environment?About the RoleWe are looking for a skilled Seasonal Retail Sales Associate to join our team at Michaels Stores, Inc. in Brighton, MI.Job SummaryThis is a seasonal position that involves providing excellent customer service, assisting customers with...

  • Fitness Sales Associate

    3 weeks ago

    Brighton, United States StretchLab Brighton Full time

    Benefits: Training & development Wellness resources StretchLab, the industry leader in assisted stretching, is seeking an energetic and sales motivated individual for our beautiful, brand new studio in Brighton. If you are personable, passionate about health and wellness, and want to work for a growing organization, we would love to connect with...

  • Customer Service Representative

    4 days ago

    Brighton, Colorado, United States T-Mobile (MobileOne, LLC) Full time

    Unlock Your Potential as a Customer Service RepresentativeT-Mobile (MobileOne, LLC) is seeking an experienced and results-driven individual to join our team as a Retail Sales Representative. This role offers the opportunity to work with amazing customers, build genuine relationships, and provide exceptional service that leads to loyalty.About the Role:We're...

  • Physical Therapist

    4 weeks ago

    Brighton, United States Athletico Physical Therapy Full time

    Position Overview: Athletico’s Greater Purpose is to empower people, inspire hope and transform lives. We accomplish this by providing exceptional, progressive, and cost-effective care that emphasizes education and prevention of future injury. We continuously INVEST IN OUR CLINICIANS and demonstrate our Core Values of one team, understanding our business,...

  • Physical Therapist

    4 weeks ago

    Brighton, United States Athletico Physical Therapy Full time

    Position Overview: Athletico’s Greater Purpose is to empower people, inspire hope and transform lives. We accomplish this by providing exceptional, progressive, and cost-effective care that emphasizes education and prevention of future injury. We continuously INVEST IN OUR CLINICIANS and demonstrate our Core Values of one team, understanding our business,...

  • Physical Therapist

    4 weeks ago

    Brighton, United States Athletico Physical Therapy Full time

    Position Overview: Athletico’s Greater Purpose is to empower people, inspire hope and transform lives. We accomplish this by providing exceptional, progressive, and cost-effective care that emphasizes education and prevention of future injury. We continuously INVEST IN OUR CLINICIANS and demonstrate our Core Values of one team, understanding our business,...

  • Retail Sales Associate

    6 days ago

    Brighton, Michigan, United States 7-Eleven Full time

    Job Title: Retail Sales AssociateAbout Us:We are a 7-Eleven convenience store seeking a reliable and customer-focused sales associate to join our team. Our store is located at 9290 Lee Rd, Brighton MI, and we are committed to providing excellent customer service.Salary: $15.00 - $17/HrJob Description:We are looking for a sales associate who can provide...

  • Customer Service Specialist

    4 days ago

    Brighton, Michigan, United States Once Upon a Child - Brighton, MI Full time

    Join Our TeamWe are seeking a highly motivated and results-driven Sales Associate to join our dynamic team at Once Upon a Child in Brighton, MI. As a Sales Associate, you will be responsible for driving sales growth, delivering exceptional customer experiences, and contributing to a positive store culture.Main Responsibilities:Sales generation through...