Sales and Service Representative

2 weeks ago

Memphis, United States Heritage-Crystal Clean LLC Full time
Join the Crystal Clean Team as a Sales & Service Representative

Are you a driven, customer-focused professional looking for a dynamic career in a thriving industry? Crystal Clean (CC) is seeking passionate individuals to join our growing team as a Sales & Service Representative (SSR). As a leader in the environmental waste services sector, we offer competitive compensation, outstanding benefits, and ample opportunities for career advancement.

Why Crystal Clean?

At Crystal Clean, we pride ourselves on being more than just a company-we're a community. By joining us, you'll become part of a forward-thinking organization that values its employees and strives for excellence in everything we do. Enjoy the perks of working for a leading firm while contributing to a cleaner, greener future.

What You'll Do:

  • Drive Sales Growth: Implement effective sales strategies to expand our business with new and existing customers.
  • Deliver Top-Notch Service: Provide essential services at customer facilities, including parts washing units and waste drum pickup, using our state-of-the-art equipment.
  • Ensure Safety and Efficiency: Adhere to all safety guidelines, inspect your vehicle and equipment, and align work orders to minimize travel time.
  • Cultivate Relationships: Develop and maintain strong relationships with customers, pursue additional services, and generate new business opportunities.
  • Achieve Goals: Meet sales quotas and contribute to overall revenue growth.
What We're Looking For:
  • Strong Communicator: Excellent communication skills with a keen attention to detail.
  • Customer-Focused: Ability to engage effectively with customers and colleagues.
  • Tech-Savvy: Proficient in operating various equipment, including electronic devices and truck gear.
  • Experienced: Route sales experience is a plus, but not required.
  • Certified: High School diploma or equivalent, with a Class B CDL, Med Card, Airbrake, and HAZMAT certifications.
Physical Requirements:
  • Lift materials weighing up to 80lbs regularly.
  • Handle and maneuver drums of waste/product, sometimes exceeding 400lbs.
  • Complete a pre-employment physical and drug screening.
Work Environment:
  • Diverse work settings with varying noise levels.
  • Frequent physical activity including bending, lifting, and climbing.
Why You'll Love Working Here:
  • Competitive Salary: Attractive compensation package with performance incentives.
  • Comprehensive Benefits: Health, dental, vision, and more.
  • Career Growth: Opportunities for professional development and career advancement.
  • Inclusive Culture: We value diversity and strive to reflect the communities we serve.
Apply Today

If you're ready to make a meaningful impact with a leader in environmental services, apply now to become a Sales & Service Representative at Crystal Clean. Together, we'll drive innovation, deliver exceptional service, and create a cleaner, safer world.

Crystal Clean LLC is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Route Sales & Service Representative

Crystal Clean (CC) is one of the nation's leading privately held companies in the environmental waste services industry. We are seeking highly motivated individuals with a strong work ethic to join our rapidly growing company. Crystal Clean offers competitive compensation, excellent benefits, and opportunities for advancement.

Purpose:

The Route Sales and Service Representative (SSR) will be responsible for applying sales strategies in an effort to grow HCC's business at new and existing customer sites. The SSR will also be responsible for performing HCC services at customer facilities. Service responsibilities will include, but are not limited to: providing service to parts washing units, picking up waste drums of varying sizes and weights using HCC-approved material handling equipment, and operating a Commercial Motor Vehicle on a daily basis.

Specific Duties:
  • Responsible for engaging in and promoting safe work behaviors in a manner that is consistent with all HCC safety guidelines
  • Responsible for customer service and new business development in a certain geographic area as assigned by the Company
  • Aligns work orders to minimize mileage and travel time
  • Inspects vehicle and equipment for safe operation
  • Services existing customers by exchanging solvent or aqueous fluids along with removal of drum wastes, servicing parts washers and other equipment
  • Pursues additional services with existing accounts
  • Assesses potential customer needs, presents HCC products and services to customers, and develops new customers
  • Develops sales leads for Data-Marketing
  • Complete all required paperwork accurately and neatly
  • Maintains compliance with all applicable Department of Transportation (DOT) requirements
  • Achieve sales quotas for total revenue and new customer development
  • Adhere to all corporate policies and standards including but not limited to environmental, health, & safety (EHS), human resources, facility, equipment, operations and maintenance
  • Performs other related duties as assigned
Position Qualification Requirements:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The following requirements are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Core Competencies and Specific Skills:
  • Strong communication skills and attention to detail
  • Ability to interact with customers, sales branch employees, and other corporate departments
  • Ability to operate equipment such as electronic mobile devices, computers, hoses, all truck equipment, etc.
Work Experience:
  • Route sales experience preferred
Education, Certificates, Licenses, or Designations:
  • High School diploma or equivalent required
  • Must have or be qualified to obtain and maintain a Class B Commercial Driver's License (CDL) and Med Card with Airbrake and HAZMAT
  • Motor vehicle record (MVR) that meets or exceeds HCC's published standards including, but not limited to the following;
    • Seat belt and cell phone violations
    • Excessive speeding
    • DUI, suspension and/or multiple vehicle collisions
Personal Protective Equipment*:
  • Ability to wear personal protective equipment, which may include a respirator, steel toe boots, gloves, uniform, safety glasses, reflective vest, and hard hats
Physical Requirements*:
  • Frequent lifting of materials that typically weigh 54-80lbs
  • Frequent pushing/pulling of 16-55 gallon drums of waste/product using HCC-approved equipment for safe material handling. Drum weight varies based on material type and size, weight may exceed 400lbs.
  • All applicants must pass the pre-employment physical including drug & alcohol screening


Work Environment*:

While performing essential duties of this position an individual regularly works in a variety of environments, and is required to see, talk, hear, reach, stand, walk, drive frequently, and comfortably use electronic devices and other office equipment. Essential duties require bending, squatting, climbing, lifting and twisting frequently. Noise level in the workplace can vary based upon the work environment. Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties.

* Please refer to "Sales and Service Representative - Addendum" for physical requirements and work conditions.

Crystal Clean LLC is an Equal Opportunity Employer. Crystal Clean expressly values diversity, equity, and inclusion, and encourages the applications of individuals from diverse backgrounds, so that Crystal Clean reflects the communities and customers that we serve.

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