Information Technology Support Technician
4 weeks ago
This position pays between $30/hr to $45/hr.
**Only local SF Bay Area residence need apply***
Our Professional Services Division here at The Mice Groups is seeking a IT Support Technician for full time opportunity.
These positions are expected to be 100% on-site in San Mateo/Redwood City, CA.
Essential Duties & Responsibilities:
Field incoming help requests from end users via both telephone and work orders in a courteous manner.
Document all pertinent end user identification information, including name, department, contact information, and nature of problem or issue.
Build rapport and elicit problem details from help desk customers.
- Maintain excellent customer service over the phone and in person
- Troubleshooting and performing routine maintenance of workstations and servers remotely
- Maintaining a positive attitude and fast-paced, detail-oriented, and multi-tasking work ethic
- Diagnostics of malfunctioning Apple and Windows hardware and software
- Responding to, detailing work done, and closing remote support tickets
- Maintenance and updating of our customer database used in creating service request orders
- Assisting customers in purchasing decisions when needed
- Maintaining a safe and clean work environment
- Maintaining a professional image and attitude
Skills Required:
- 4-5 years of IT support experience, in 2-3 different technical environments.
- Working for an MSP would be ideal, or working for a few different companies.
- Tier 2 support Experience is a plus
- Microsoft / office 365 - office stack / Exchange / Experience with MACs / Phones / Outlook as an application on phones and how to manage phones, policies etc...
Pay for this position is based on market location and may vary depending on job-related knowledge, skills, and experience.
Applicants should apply via The Mice Groups Inc. website () or through this careers site posting.
We are an equal-opportunity employer and value diversity at The Mice Groups Inc. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
The Mice Groups Inc. values your privacy. Please consult our Candidate Privacy Notice, for information about how we collect, use, and disclose personal information of our candidates.
Privacy Policy
One of the basic principles The Mice Groups follows in designing and operating this website is that we ask for only the information we need to provide the service you've requested.
The Mice Groups does not currently collect personal identifying information via its website except (i) to the extent that you provide this information in an online job application and (ii) to the extent that your web browser provides personal identifying information.
The Mice Groups will use your personally identifying information solely for the purpose for which you submitted the information. The Mice Groups may, however, aggregate certain elements of your personal identifying information with the information of other users of our website to analyze the usefulness and popularity of various web pages on its website.
The Mice Groups reserves the right to change this policy at any time by posting a new privacy policy at this location. Questions regarding this statement should be directed to info@
-
Information Technology Support Technician
2 months ago
San Mateo, United States BridgeView Full timeBridgeview is currently seeking a IT Support Technician for one of our clients on a contract-to-hire basis. If you love building and supporting technology solutions that make businesses successful, then read on for more details.TITLE: Junior Systems AdministratorLOCATION: San Mateo (on site)OVERVIEWServe as Point of contact for all IT tickets submitted via...
-
Information Technology Support Technician
4 months ago
San Mateo, United States The Mice Groups, Inc. Full timeThis position pays between $30/hr to $40/hr.**Only local SF Bay Area residence need apply***Our Professional Services Division here at The Mice Groups is seeking a IT Support Technician for full time opportunity.These positions are expected to be 100% on-site in San Mateo/Redwood City, CA.Essential Duties & Responsibilities:• Field incoming help requests...
-
Information Technology Support Specialist
4 weeks ago
San Antonio, United States General Dynamics Information Technology Full timeType of Requisition:RegularClearance Level Must Currently Possess:Top Secret SCI + PolygraphClearance Level Must Be Able to Obtain:Top Secret SCI + PolygraphPublic Trust/Other Required:NoneJob Family:Help DeskJob Qualifications:Skills:Computer Repairs, Help Desk Support, Information Technology (IT), Remote Support, Troubleshooting...
-
Information Technology Support Specialist
1 week ago
San Antonio, United States General Dynamics Information Technology Full timeType of Requisition:RegularClearance Level Must Currently Possess:Top Secret SCI + PolygraphClearance Level Must Be Able to Obtain:Top Secret SCI + PolygraphPublic Trust/Other Required:NoneJob Family:Help DeskJob Qualifications:Skills:Computer Repairs, Help Desk Support, Information Technology (IT), Remote Support, Troubleshooting...
-
Information Technology Support Specialist
1 week ago
San Antonio, United States General Dynamics Information Technology Full timeType of Requisition:RegularClearance Level Must Currently Possess:Top Secret SCI + PolygraphClearance Level Must Be Able to Obtain:Top Secret SCI + PolygraphPublic Trust/Other Required:NoneJob Family:Help DeskJob Qualifications:Skills:Computer Repairs, Help Desk Support, Information Technology (IT), Remote Support, Troubleshooting...
-
Information Technology Support Specialist
1 week ago
San Antonio, United States General Dynamics Information Technology Full timeType of Requisition:RegularClearance Level Must Currently Possess:Top Secret SCI + PolygraphClearance Level Must Be Able to Obtain:Top Secret SCI + PolygraphPublic Trust/Other Required:NoneJob Family:Help DeskJob Qualifications:Skills:Computer Repairs, Help Desk Support, Information Technology (IT), Remote Support, Troubleshooting...
-
Information Technology Support Specialist
2 months ago
San Antonio, United States General Dynamics Information Technology Full timeType of Requisition:RegularClearance Level Must Currently Possess:Top Secret SCI + PolygraphClearance Level Must Be Able to Obtain:Top Secret SCI + PolygraphPublic Trust/Other Required:NoneJob Family:Help DeskJob Qualifications:Skills:Desktop Computers, Information Technology (IT) Support, Remote Support, TroubleshootingCertifications:NoneExperience:1 +...
-
Information Technology Support Specialist
4 weeks ago
San Antonio, United States General Dynamics Information Technology Full timeType of Requisition:RegularClearance Level Must Currently Possess:Top Secret SCI + PolygraphClearance Level Must Be Able to Obtain:Top Secret SCI + PolygraphPublic Trust/Other Required:NoneJob Family:Help DeskJob Qualifications:Skills:Computer Repairs, Help Desk Support, Information Technology (IT), Remote Support, Troubleshooting...
-
Information Technology
6 days ago
San Mateo, United States TotalMed Staffing Full timeInformation Technology-Hospital Job ID #1720070 | Share About this Role Job details $3,935.60 / week San Mateo, California Profession: Information Technology Facility Type: ??? Specialty: Hospital Division: RevTech Shift: 8:00 AM - 5:00 PM, 5 day(s)/week Start Date: 01/06/2025 Apply Responsibilities Required Qualifications About [City Name],...
-
Information Technology
2 weeks ago
San Mateo, United States TotalMed Staffing Full timeInformation Technology-Hospital Job ID #1719721 | Share About this Role Job details $3,935.60 / week San Mateo, California New Profession: Information Technology Facility Type: ??? Specialty: Hospital Division: RevTech Shift: 8:00 AM - 5:00 PM, 5 day(s)/week Start Date: 01/06/2025 Apply Responsibilities Required Qualifications About [City...
-
Information Technology Specialist
2 weeks ago
San Diego, California, United States Dynamic Solutions Technology LLC Full timeJob OverviewDynamic Solutions Technology, LLC is seeking a skilled Information Technology Administrator to support contract work out of San Diego, CA. As an IT Administrator, you will play a critical role in maintaining the organization's local area network (LAN), wide area network (WAN), and internet systems.The ideal candidate will have a strong background...
-
Information Technology Field Technician-II
2 weeks ago
San Diego, United States Amicus MSP Full timeCompany DescriptionAmicus MSP is an IT solutions provider based in San Diego, CA, offering managed services, network solutions, and IT support. We focus on empowering our partners with effective, efficient, and secure IT solutions while providing exceptional customer service. Our custom solutions are designed to meet the specific needs of each client without...
-
Information Technology Field Technician-II
6 days ago
San Diego, United States Amicus MSP Full timeCompany DescriptionAmicus MSP is an IT solutions provider based in San Diego, CA, offering managed services, network solutions, and IT support. We focus on empowering our partners with effective, efficient, and secure IT solutions while providing exceptional customer service. Our custom solutions are designed to meet the specific needs of each client without...
-
Information Technology Field Technician
4 weeks ago
San Bruno, United States Synergis Full timeField Service Technician IContract to HireSan Francisco, CA Area**This role requires use of a personal vehicle and travel around the Bay AreaSynergis’ client, a leading healthcare organization providing timely, accessible and high-quality on-demand care to their patients, has engaged us in a search for a Field Service Engineer to join their growing team....
-
Information Technology Technician
1 month ago
San Antonio, United States AVANZAR INTERIOR TECHNOLOGIES, LTD Full timeSummary: The IT Technician is responsible for maintaining the business continuity operations in terms of IT hardware and software in the automotive manufacturing facility. Assures that all plant hardware and software meet plant requirements to provide reliable uninterrupted service. Previous experience in an automotive/manufacturing facility is...
-
san diego, United States Amicus MSP Full timeCompany DescriptionAmicus MSP is an IT solutions provider based in San Diego, CA, offering managed services, network solutions, and IT support. We focus on empowering our partners with effective, efficient, and secure IT solutions while providing exceptional customer service. Our custom solutions are designed to meet the specific needs of each client without...
-
san diego, United States Amicus MSP Full timeCompany DescriptionAmicus MSP is an IT solutions provider based in San Diego, CA, offering managed services, network solutions, and IT support. We focus on empowering our partners with effective, efficient, and secure IT solutions while providing exceptional customer service. Our custom solutions are designed to meet the specific needs of each client without...
-
Ledgent Technology | Desktop Technician
1 week ago
san francisco, United States Ledgent Technology Full timeFinancial Services client is seeking a Desktop Technician for a 12+ mo contract in San Francisco!$37.93/hr W2Onsite -Executive level support experience -Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals. -Documents, maintains, upgrades or replaces hardware and software systems. -Supports and maintains user...
-
Information Technology Operations
4 weeks ago
San Francisco, United States Expedite Technology Solutions LLC Full timeJob Description: AVANADE LEVEL 09 Responsibilities: (Desktop Engineerg, App. Pckg) An expert with 7+ years of indepth hands on experience in following technology for supporting large enterprise client. 1. Extensive knowledge of end-user computing technologies, including Windows, macOS, SCCM, Intune, Image management, Application packaging, mobile device...
-
Information Technology Support Specialist
1 week ago
San Jose, CA, United States CommonWealth Central Credit Union Full timeInformation Technology Support Specialist: At CommonWealth, we serve the financial needs of more than 40,000 people who live or work in Santa Clara County. We are seeking candidates who share our value and commitment to building stronger communities through financial health – one member at a time. In addition to a competitive base salary, our...