Software Support Specialists
5 months ago
Leepfrog Technologies, Inc. provides its CourseLeaf software to more than 450 of the nation's most academically complex colleges and universities to manage their academic catalogs, curriculum, section scheduling, and student course search requirements. The Software Support Specialist is primarily responsible for maintaining a channel of communication addressing all requests submitted by CourseLeaf clients. The successful applicant will achieve Support Team objectives by efficiently managing client communication, assign and follow through with client requests and efficiently troubleshoot software issues. The Software Support Specialist will provide feedback and recommendations in seeking solutions to issues while maintaining the highest client satisfaction. Duties Maintain an in-depth working knowledge of Leepfrog software and how it can be configured, customized and implemented to meet client requirements. Develop deep understanding of client needs for their catalog and curriculum requirements. Collect and interpret requests into individual Support tasks through our internal ticketing system; creating and updating tasks. Maintain (alongside the Support Team) the main CourseLeaf Support email account and all client communication in a timely, organized and informed fashion. Maintain effective customer service relationship with clients. Identify and prioritize issues to determine next steps and if client requests should be queued or immediately addressed/escalated. Coordinate documentation as requested; provide and/or arrange for client training. Coordinate troubleshooting and the resolution of technical problems. Report weekly to the Support Team with the overall status of a client's level of satisfaction to allow internal prioritization of tasks. Identify and correct rudimentary configuration problems and development issues resulting from a quickly evolving standard. This includes easily identifiable software issues and code irregularities. Support the rolling-out of new catalog editions for existing clients, and publish updates as requested. Closing duties as determined. Perform other related duties as assigned. Hours Monday through Friday, 8-hour shifts varying between the hours of 7:00 am - 7:00 pm.
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Software Development Specialist
3 weeks ago
Coralville, Iowa, United States Leepfrog Technologies, Inc. Full timeOverviewLeepfrog Technologies, Inc. is a leading provider of software solutions for higher education institutions. The company's CourseLeaf software is used by over 300 colleges and universities to manage their academic catalogs, curriculum, section scheduling, and student course search requirements.Salary RangeThe estimated annual salary for this position...
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Community Support Specialist
7 days ago
Coralville, Iowa, United States Horizons, A Family Service Alliance Full timeHorizons, A Family Service Alliance in Coralville, IA is seeking a full-time Community Support Specialist to provide support and resources to individuals and families in need. As a member of our team, you will have the opportunity to directly impact your community and work onsite to make a difference.SalaryThe estimated salary for this position is $14-$16...
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Support Specialist
2 weeks ago
Coralville, Iowa, United States Sevita Full timeAbout Sevita We are a company that supports people with intellectual and developmental disabilities to live independently. As a Support Specialist, you will help individuals develop skills and achieve their goals. You will work as part of a multidisciplinary team, collaborating with colleagues to provide high-quality support to our participants. By joining...
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Caregiver Support Specialist
2 weeks ago
Coralville, Iowa, United States Superior Care Iowa Full timeJob DescriptionWe are seeking a compassionate and reliable Caregiver Support Specialist to provide high-quality care services to our elderly clients in their homes. As a representative of Superior Care Iowa, you will be responsible for supporting the daily needs of seniors, promoting their independence, and enhancing their quality of life.The ideal candidate...
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Cashier Support Specialist
3 weeks ago
Coralville, Iowa, United States Costco Full timeWe're seeking a skilled and motivated individual to join our team as a Cashier Support Specialist. In this role, you'll be responsible for assisting cashiers with member orders and maintaining a clean and organized store environment.About the RoleThis is a dynamic and challenging role that requires excellent communication skills and the ability to work...
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Caregiver Support Specialist
2 weeks ago
Coralville, Iowa, United States Sevita Careers Full timeSevita Careers: Empowering IndependenceWe are seeking a dedicated Caregiver Support Specialist to join our team at Sevita, where we provide specialized health care services for individuals with intellectual and developmental disabilities. As a member of our team, you will have the opportunity to make a meaningful difference in the lives of our...
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Lead Software Developer
4 days ago
Coralville, United States Leepfrog Technologies, Inc. Full timeLeepfrog Technologies, Inc. provides its CourseLeaf software to more than 300 of the nation's most academically complex colleges and universities to manage their academic catalogs, curriculum, section scheduling, and student course search requirements. We are looking for a Lead Software Developer to design, build and maintain custom and functional web...
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Caregiver Support Specialist
1 month ago
Coralville, Iowa, United States Sevita Full timeJob SummaryWe are seeking a compassionate and patient Caregiver Support Specialist to join our team at Sevita. This role involves providing personalized support to individuals with intellectual and developmental disabilities, enabling them to live independently and reach their full potential.About SevitaSevita is a leading provider of home and...
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Caregiver Support Specialist
3 weeks ago
Coralville, Iowa, United States Sevita Full time**Unlock a Rewarding Career with Sevita**At Sevita, we believe everyone deserves to live a fulfilling life. As a Caregiver Support Specialist, you will play a vital role in helping individuals with intellectual and developmental disabilities achieve their goals.**About the Role:**We are seeking compassionate and patient individuals who can provide support...
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Compassionate Support Specialist for Seniors
1 month ago
Coralville, Iowa, United States Superior Care Iowa Full timeOverviewSuperior Care Iowa is a leading provider of in-home care services, dedicated to supporting the independence and well-being of seniors in their homes.Job SummaryWe are seeking a compassionate support specialist to join our team of caregivers. As a Home Health Aid/Caregiver/CNA/Paid Training, you will provide personalized care and assistance to...
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Higher Education Software Solutions Expert
6 days ago
Coralville, Iowa, United States Leepfrog Technologies, Inc. Full timeOverviewLeepfrog Technologies, Inc. provides its CourseLeaf software to more than 560 of the nation's most academically complex colleges and universities. We are seeking a Higher Education Software Solutions Expert to join our team as an Account Executive in the Central US territory.About the RoleThis role involves generating new revenue by uncovering the...
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Support Specialist
2 weeks ago
Coralville, Iowa, United States Sevita Full timeAt Sevita, we believe that everyone deserves to live a full, more independent life.About the RoleThis Direct Support Professional position offers the opportunity to make a real difference in the lives of individuals with intellectual and developmental disabilities. As a member of our team, you will provide support and assistance to help them achieve their...
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Aseptic Microbiology Specialist
6 days ago
Coralville, Iowa, United States Perspective Therapeutics Full timeJob SummaryWe are seeking a skilled Aseptic Microbiology Specialist to join our team at Perspective Therapeutics. This role is responsible for ensuring the microbiological quality of our products and processes, adhering to all applicable regulations and standards.Main Responsibilities:Develop and implement contamination control strategies for aseptic...
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Caregiver Support Specialist
4 weeks ago
Coralville, Iowa, United States Sevita Full timeEmpowering Individuals, Enhancing LivesWe are seeking compassionate and dedicated individuals to join our team as Caregivers. As a Caregiver at Sevita, you will play a vital role in supporting individuals with intellectual and developmental disabilities to live fulfilling lives in their community.Your day will be filled with opportunities to make a...
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Genomics Specialist
1 month ago
Coralville, Iowa, United States Integrated DNA Technologies Full timeIntegrated DNA Technologies (IDT) is a leading manufacturer of custom oligonucleotides and proprietary technologies for genomics applications. Our work is complex and cutting-edge, driven by our passion for science and innovation. We are seeking a talented Genomics Specialist to join our team in Coralville, Iowa.About the RoleThis position is part of the...
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Caregiver Specialist
2 weeks ago
Coralville, Iowa, United States Sevita Full timeJob Summary:A Caregiver Specialist is a rewarding career that provides individualized support to people with intellectual and developmental disabilities. As a valued member of the Sevita team, you will be part of a mission-driven organization dedicated to empowering individuals to live independently and reach their full potential.
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Quality Assurance Specialist
7 days ago
Coralville, Iowa, United States Perspective Therapeutics Full timeJob Title: Quality Assurance SpecialistWe are seeking a highly skilled Quality Assurance Specialist to join our team at Perspective Therapeutics. The successful candidate will be responsible for supporting the design, implementation, and maintenance of QA and compliance programs.The estimated salary for this role is $65,000 - $90,000 per year, depending on...
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Clinical Decision Support Systems Analyst
6 days ago
Coralville, Iowa, United States The University of Iowa Full timeJob SummaryThe University of Iowa seeks a skilled Clinical Decision Support Systems Analyst to optimize workflows and develop applications for Epic System software. This role involves collaborating with project management groups, stakeholders, vendors, and end-users to deliver high-quality solutions.Key Responsibilities:- Analyze system solutions and...
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Medical Care Specialist
1 month ago
Coralville, Iowa, United States State of Iowa Full timeJob Title: Medical Care SpecialistWe are a nationally recognized leader in corrections for innovation and implementation of evidence-based practices. As a Medical Care Specialist, you will be part of a team that is making significant strides to implement these practices system-wide, proven to reduce victimization, reduce recidivism and enhance community...
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Customer Experience Specialist
4 weeks ago
Coralville, Iowa, United States Chicken Salad Chick Full timeAbout UsWe are a dynamic team seeking a skilled Customer Experience Specialist to join our Coralville restaurant. As a valued member of our team, you will be responsible for delivering exceptional customer experiences and supporting our mission to spread joy and serve others.