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Business Analyst I

3 months ago

Philadelphia, United States Partner's Consulting Inc Full time
Title: Business Analyst I
Location:Philadelphia, PA
Type: Contract

Our client is seeking a Business Analyst I who will Gather, develop, validate, and analyze data across multiple teams. Work with SME's and Management to design, build and implement quality monitoring tools, inventory management tools, dashboards and reports. Lead efforts to utilize data, trend analysis, and reporting to improve processes and drive efficient solutions. Ensure all team reports are delivered timely and accurately. Provide oversight to lower levels and may lead and direct the work of others. An advanced degree of creativity and latitude is expected.

Key Accountabilities:
  • Client set up, data governance oversight, supporting resource/capacity planning, inventory management, reporting & analytics, desk level procedures and training.
  • Drives the use of analysis in end-to-end process reporting, improvements and change.
  • Provides oversight and accountability for the timely and accurate delivery of performance and inventory reports, process improvements, and resource coaching to improve outcomes.
  • Works with client set up team to utilize data to drive innovative development of process improvement opportunities.
  • Develops and maintains strong working relationships with group setup, Operations, Sales, Underwriting, and group setup vendor to facilitate and drive successful client setup.
  • Works directly with client set up management to establish and implement the strategic direction for the team.
  • Report production, quality and timeliness measures for client set up.
  • Effective communication to facilitate meetings with the Management team to discuss group set up issues, trends, and other opportunities or concerns.
  • Interfaces, influences and negotiates with all levels, internal and external for client setup issues and outcomes.
  • Review/monitor performance and reporting data to determine any future challenges and opportunities.
  • Ensures that client set up inventory across all teams is assigned timely and accurately.
Required Skills:
  • Requires a Bachelor's degree or equivalent experience and 3-5 years of related experience.
  • Minimum 3+ years proven work experience in a business unit necessary or equivalent external work experience required.
  • Demonstrated effective project management skills necessary. Considerable knowledge of project management methods, best practices and analysis.
  • Proven effective communication and analytical skills required to convey complex ideas and concepts to users, business systems analyst and management.
  • Effective facilitation and presentation skills are necessary to demonstrate business solutions in a clear and concise manner.
  • Demonstrated ability to define business solutions, make decisions, identify problems, coordinate resources and implement changes.
  • Must be detail oriented and understand corporate objectives. Ability to follow through on project life cycle while maintaining target deadlines.
  • Must be able to work independently on projects and demonstrate strong and effective leadership skills.
  • Must have analytical and problem-solving skills.
  • Ability to work in a multi-task environment.
  • Strong technical knowledge of Microsoft office products and project management software required.
  • Project and time management skills needed.
  • Demonstrated strong oral and written communication skills necessary.
  • Must have understanding of the business environment.
  • Must have in-depth knowledge of the unit's business systems.
  • Ability to manage multiple projects and maintain target objectives. Projects generally are high profile with considerable impact on corporate systems and business processes.

REQ-001308