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IT Application Analyst

4 months ago

Charlotte, United States SPX Full time


IT Application Analyst

Location:


Charlotte, North Carolina (NC), US

Building the people that build the world.

With platforms in HVAC and Detection and Measurement, SPX Technologies builds innovative solutions that enable a safer, more efficient, sustainable world. Through our RiSE talent development framework, we Reach, Identify, Strengthen, and Engage our employees to support them in their continued development. We're a global company of problem solvers, collaborators, and innovators, and our businesses build solutions that impact the world.

How you will make an Impact (Job Summary)

SPX is a diverse team of unique individuals who all make an impact. As an IT Application Analyst, you will support and maintain critical HR, Finance and Legal applications. You will be a technical Subject Matter Expert (SME) regarding HR applications and be able to advise internal customers on best practices, technical feasibility and issue resolution. You will work with HR, Payroll, Legal, Finance, vendors and other stakeholders to ensure these applications continue to meet the needs of the business.

What you can expect in this role (Job Responsibilities)

While each day brings new opportunities at SPX, your core responsibilities will be:

  1. Application Management:

  • Maintain applications to ensure acceptable levels of service by monitoring and correcting break/fix issues
  • Stay abreast of application updates/upgrades and perform necessary testing
  • Integrate new software as requested by the business
  • Partner with stakeholders to understand their needs and execute requirements as appropriate
  • Communicate pertinent application-related information to stakeholders (updates, outages, patches, etc)
  • Ensure all applications meet SPX security standards, including SSO, MFA, etc., and comply with Change Management processes and controls
  • Manage department ticket queue and resolve Requests and Incidents according to SLAs
  • Manage technical requirements by working with SAP, Ceridian, AMS team, SPX IT colleagues, as needed
  • Create and update documentation/knowledge documents
  1. Managing Integrations and Interfaces:

  • Daily monitor employee integration from SuccessFactors to Dayforce, and resolution of integration issues
  • Monitor interfaces from the core HR applications to other SPX applications and to vendors, and take appropriate action to resolve any issues
  • Gather and document requirements for new interfaces or changes to existing interfaces
  • Collaborate with the SPX Boomi team to create these updates and changes
  1. HRMS and IT Projects:

  • Participate in projects in various roles: subject matter expert, technical resource, requirements elicitation and analysis, process design and improvement, system configuration, support user acceptance testing
  • Support enterprise IT projects by assisting with user testing, participating in design and requirements sessions, and other activities as needed

What we are looking for (Experience, Knowledge, Skills, Abilities, Education)

We each bring something to the table, and we are looking for someone who has:

Required Experience

  • Experience with HR processes and related systems
  • Experience trouble-shooting and testing
  • Familiarity with SaaS applications
  • Prior experience working with data integration and interfaces
  • Prior experience performing discovery/gathering requirements with customers
  • Proven ability to manage multiple priorities at one time

Preferred Experience, Knowledge, Skills, and Abilities

  • Experience with Dayforce and SuccessFactors
  • Experience with Time and Attendance systems and processes/policies
  • Ability to effectively collaborate with other members of the SPX IT organization
  • Excellent problem-solving skills and the ability to navigate complex technical challenges
  • Strong communication skills, both written and verbal, with the ability to convey complex technical concepts to diverse audiences
  • A proactive and collaborative mindset, with a passion for staying up-to-date with emerging technologies and industry trends

Education & Certifications

  • Bachelor's Degree in Business Administration, Management Information Systems, Information Technology, or related education

Travel & Working Environment

  • Partially remote work schedule with the on-site days in the SPX Technologies corporate office (Charlotte, NC)

How we live our culture

Our culture is at the center of what we do and, more importantly, who we are. Our core values set a standard for how we manage ourselves, and our Leadership Model sets the standard for how we engage with each other. Whether you are an individual contributor or you lead a large team, each of us leads at SPX.

What benefits do we offer?

We know that the well-being of our employees is integral. Our benefits include:

  • Generous and flexible paid time off including paid personal time off, caregiver, parental, and volunteer leave
  • Competitive health insurance plans and 401(k) match, with benefits starting day one
  • Competitive and performance-based compensation packages and bonus plans
  • Educational assistance, leadership development programs, and recognition programs

Our commitment to embrace diversity to build a culture of inclusion at SPX

We value different backgrounds, experiences, and voices at SPX, and we are committed to challenging ourselves, openly communicating, and striving to improve every day. We believe in creating an inclusive work environment where everyone has a voice and is encouraged to realize their fullest potential.

SPX is an affirmative action and equal opportunity employer committed to making selection decisions without regard to race, color, religion, sex, sexual orientation or identity, national origin, age, disability, veteran status, or any other legally protected basis.

ABOUT SPX

SPX is a diversified, global supplier of infrastructure equipment with scalable growth platforms in heating, ventilation and air conditioning (HVAC), detection and measurement, and engineered solutions. With operations in 17 countries and approximately $1.4 billion in annual revenue, we offer a wide array of highly engineered products with strong brands.

SPX TOTAL REWARDS

At SPX , what's in it for our employees transcends market-competitive compensation and benefits. Our Total Rewards program also includes opportunities for employees' personal development, career growth, and recognition. These programs focus on alignment and assessment of organizational, team, and individual efforts toward achieving business results. Our development and career growth programs empower our employees to enhance their skills, develop new competencies, and pursue career goals. SPX benefits package provides choices designed to help employees manage their well-being. Our compensation programs are performance-based to recognize and reward employees who work hard, display the values and leadership practices we embrace, and deliver exceptional results.

OUR VALUES
  • Integrity
  • Accountability
  • Excellence
  • Teamwork
  • Results

At SPX, our values are at the heart of everything we do. We use our values every day to help us make the right decisions. We embrace a common purpose and strive for improvement. We respect and value each other as individuals and recognize that only by working together, as a team, can we reach our full potential. We take responsibility for our actions, build strong relationships with each other and our customers, and always act ethically. Our values inspire us to achieve the high standards of quality, safety, and performance that our customers expect and deserve.

WORKING AT SPX

Our work environment is established on a work-life philosophy supported by policies, programs, and practices that help employees achieve success within and outside the workplace. We believe in creating an inclusive work environment where employees strive to realize their fullest potential. We are an affirmative action and equal opportunity employer committed to making selection decisions without regard to race, color, religion, sex, sexual orientation, national origin, gender identity, genetic information, age, disability, veteran status or any other legally protected basis.