ORC (Organized Retail Crime) Agent

3 weeks ago


Burlingame, United States Security Industry Specialists Full time

About this position:
• Department: Retail
• Location: Burlingame, CA
• Employment Type: Full time
• Must be willing to travel to Burlingame, San Mateo, San Jose and Los Gatos locations.

About us:

Security Industry Specialists, Inc. (SIS) provides security solutions to some of the most recognized companies and brands in the world. We deliver services that consistently exceed those of our peers. We accomplish this through innovation, constant process improvement, and an uncompromising commitment to hiring, retaining, and rewarding the best talent available.

About the role:
We are currently looking for an experienced Loss Prevention Specialist - Undercover/Plain Clothes.

In this role, your responsibilities will be:
• Conduct undercover surveillance to detect and apprehend shoplifters
• Recover assets and/or make safe apprehensions
• Have knowledge of, and ensure strict compliance with the law and company policies concerning apprehensions, search and seizure, and the preservation of evidence.
• Prepare prompt and complete reports relative to all theft incidents, merchandise recoveries, and other activities as assigned by the Loss Prevention Manager
• Testify in court concerning any criminal or civil case
• Maintain a professional attitude with sincerity and integrity

As a candidate you must have:
• High School diploma (or GED) required
• Must obtain/maintain state security licensing and any other state requirements - firearms permit not needed
• 1 year security experience required.
• Prior retail Loss Prevention experience is preferred, undercover experience a plus
• Computer proficiency, and working knowledge of Microsoft Office applications including Excel and Word
• Ability to evaluate circumstances and make timely decisions based on company apprehension guidelines
• Possesses general operating knowledge of retail security camera equipment
• Ability to work evening and weekends
• Must be able to stand/walk sales floor for entire scheduled shift

We offer:
• $22.50 / per hour
• Health, Dental, Vision, and 401k
• Paid Time Off including Sick/Safe Time
• A dynamic and challenging work environment with opportunity for growth

Additional Information: Private Patrol Operator #PPO 13936 / Private Investigator #PI 28063

Security Industry Specialists, Inc. is an Equal Opportunity Employer

The above statements are intended to describe the general nature of this job. They should not be construed as an exhaustive list of all responsibilities, requirements, skills, and standards required to perform essential job functions.


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