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Sales Assistant- Annapolis, MD

2 months ago

Oxon Hill, United States Michael Kors Full time
Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion.

If you enjoy working in a creative, fast-paced environment, then we would love to hear from you

JOB PROFILE: SALES ASSISTANT
APRIL 2014 JOB PROFILE: SALES ASSISTANT PAGE 1
REPORTS TO: Management Team
DIVSION: Retail
To support the sales team and deliver the customer service promise by creating an organized and pleasant shopping environment for the customers.
MAIN JOB OBJECTIVE
SALES SUPPORT
ESSENTIAL JOB RESPONSIBILITIES
• Replenish merchandise on the sales floor
• Perform stock checks for customers and in support of sales associates
• Assist with merchandise floor moves and other visual tasks
• Process POS transactions accurately and efficiently
• Comply with all sales related policies and procedures
CUSTOMER SERVICE
• Greet each customer in a warm and friendly manner
• Interact with customers as they enter the store
• Respond to customer's questions quickly and accurately
• Determine customer's needs and direct them to the appropriate sales associate
• Assist the sales associates in resolving all client problems and complaints as needed
• Work with stock and sales associates effectively to ensure a fast and seamless customer experience in the fitting rooms
• Provide the highest level of customer service to each customer
OPERATIONS
• Keep sales floor and merchandise neat, organized and stocked
• Unpack, hang/fold merchandise, and secure security tags when needed
• Maintain the sales floor, fitting rooms, cash wrap; processes and run go-backs
• Adhere to work schedule, inclusive of time and attendance
• Comply with all Point-of-Sale policies and procedures

At Capri, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Capri is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. M/D/F/V